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Hotel Santo

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Hypo-allergenic bedding, minibar, in-room safe, desk
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel Santo

Hotel Santo

4.0 star property
4-star hotel with bar/lounge, near Cologne Cathedral

8.6/10 Fabulous

484 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
Map
Dagobertstr. 22-26, Cologne, NW, 50668

Room options

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 14 min walk
  • LANXESS Arena - 5 min drive
  • Phantasialand - 40 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 47 min drive
  • Hansaring Station - 7 min walk
  • Cologne Central Station - 9 min walk
  • Köln Dom/Central Station (tief) - 9 min walk
  • Ebertplatz U-Bahn - 5 min walk
  • Reichenspergerplatz U-Bahn - 9 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 15 min walk

Restaurants

  • Bier- und Weinhaus K. Vogel - 2 min walk
  • Eigelstein Gate - 2 min walk
  • Klaaf - 2 min walk
  • Jlöcklich - 3 min walk
  • Rossini - 3 min walk

About this property

Hotel Santo

Hotel Santo offers a great location, putting you within a 15-minute walk of Cologne Cathedral. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Ebertplatz U-Bahn is 5 minutes and Reichenspergerplatz U-Bahn is 9 minutes.

Languages

English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 24.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby health club

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • German
  • Italian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Santo Lobby Bar – On-site lobby lounge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

Parking

  • Covered self-parking costs EUR 24.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Santo Cologne
Hotel Santo
Santo Cologne
Hotel Santo Hotel
Hotel Santo Cologne
Hotel Santo Hotel Cologne

Frequently asked questions

Does Hotel Santo offer free cancellation for a full refund?
Yes, Hotel Santo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santo?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Hotel Santo on 12 February 2023 start from €125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santo?
Yes. Self-parking costs EUR 24.00 per day.
What are the check-in and check-out times at Hotel Santo?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Santo and nearby?
Hotel Santo has access to a nearby health club.
Are there restaurants at or near Hotel Santo?
Yes. Nearby restaurants include Rossini (3-min walk), La Dolce Vita (3-min walk) and Freddy Schilling - Die Hamburger Manufaktur (3-min walk).
What's the area around Hotel Santo like?
Hotel Santo is in Innenstadt, a short 5-minute walk from Ebertplatz U-Bahn and 14 minutes' walk from Cologne Cathedral. Travellers say that the hotel is in a great location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

namasivayan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great!
Lovely hotel, well located, nice staff. Very clean, great breakfast. Would stay again.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frances, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Christine, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service everywhere good breakfast and the size of the rooms. Best location.
Orna, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable room. Good location with an easy walk to the train station. Amazing breakfast in the morning.
Zach, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ridha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was conveniently located near the train station and all the sites but was quiet and safe. There were several lovely restaurants in the area. The staff was very friendly, welcoming and accommodating. The breakfast was a wonderful buffet with many options.
Harshila, 6-night trip
Verified Expedia guest review