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Hotel Basilea, Florence

3 stars
Via Guelfa 41FlorenceFI50129Italy
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2.8 / 5
Cleanliness
Could use a good cleaning
WiFi
WiFi system needs upgrading
Room
Room needs to be redecorated
Vibe
Vibe is not too good
170See all 170 Hotels.com reviews
From 143 reviewsTripAdvisor Traveller Rating

Hotel Basilea, Florence

from €36
  • Quadruple Room
  • Single Room
  • Triple Room
  • Standard Double Room
  • Double Room Single Use
  • Standard Double Room
  • Triple Room
  • Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Also known as

  • Basilea Florence
  • Basilea Hotel
  • Hotel Basilea
  • Hotel Basilea Florence
  • Basilea Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights

Optional extras

Self parking costs EUR 25 per day

Valet parking costs EUR 30 per day

Cribs/Infant beds are available for EUR 20 per night

Pets are allowed for an extra charge of EUR 30 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (roundtrip)

In the hotel

Food and drink
  • Free breakfast
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hotel Basilea, Florence’s small print

Also known as

  • Basilea Florence
  • Basilea Hotel
  • Hotel Basilea
  • Hotel Basilea Florence
  • Basilea Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights

Optional extras

Self parking costs EUR 25 per day

Valet parking costs EUR 30 per day

Cribs/Infant beds are available for EUR 20 per night

Pets are allowed for an extra charge of EUR 30 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 170 reviews

Hotel Basilea, Florence
Good3.0 / 5
A pleasant stay in Florence
The hotel is very conveniently located. The staff were very nice and helpful. The breakfast was the normal Italian continental and it was good. Our main complaints concern the rundown furniture in our room, the high bathtub which for us elderly people made it very problematic to get in and our of it, and the malfunctioning water mixer. Yet, the staff and the location of the hotel more than make up for the mentioned short comings.
3 night romance trip
Hotel Basilea, Florence
Fair2.0 / 5
Very good location but services is not so good
Very good location. Sevices not so good, old furniture, old electrical instalation, AC very old, very cold in the room
3 night trip
Hotel Basilea, Florence
Good3.0 / 5
Great location, standard room
Location is what drove the decision to stay here. Rooms are very basis, but ours was clean and confortable.
1 night trip with friends
Hotel Basilea, Florence
Poor1.0 / 5
Good location, Noisy Rooms facing Via Nazionale
The location of Hotel Basilea is a short 10-15 walk from the Santa Maria Novella train station to Via Nazionale to Via Guelfa near the Central Market. Check-in was at 2:00 pm. A request for a quiet room was ignored. We were given Room 215 facing busy Via Nazionale. There's a cafe bar on the corner that draws a noisy & loud crowd until 2:00 am. Early morning traffic, fuel trucks making oil deliveries, general traffic and street cleaning vehicles make a very unpleasant night trying to sleep after a full day sightseeing. The door to the refrigerator was off its hinge (broken). The water stop for the bidet was broken - so water did not drain after use of the bidet. The heat was not operating. The cleaning staff needs to report these troubles to the hotel manger when rooms are cleaned daily and have them fixed before the next hotel guest checks in. Bath roon did not have any hand towels nor small wash towels for showering - only a bath towel. The reception staff person in the morning of 12 December spoke good English. He was polite, professional and held our luggage for the 2:00 pm check-in. The evening reception woman's English language was poor. She was stiff - unfriendly, unconcerned and unprofessional. She needs customer friendly remedial training.
1 night trip
Hotel Basilea, Florence
Poor1.0 / 5
Avoid this hotel
on check in we were told there are no rooms available. we were sent to another hotel for 2 nights. Then we were told to move back. On a 4 day break, this was very inconvenient. The rooms are very untidy, small. Shower is so small you can hardly squeeze in. The attitude of the reception was nothing less then rude on check in when I tried to complain. Breakfast is very basic. Best to avoid this hotel
4 night romance trip

See all reviews

Hotel Basilea, Florence

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