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All properties in Cancun, Quintana Roo, Mexico

The Royal Sands All Inclusive Resort & Spa

4-star beachfront resort with spa, near Cancun Interactive Aquarium

  • Free WiFi and free parking
From
€254

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
1 / 70Pool
9.0.Superb.
  • Excellent staff, great food, and beautiful setting.

    Feb 10, 2020

  • The hotel offered us everything we expected, beautiful beach, excellent food and…

    Aug 8, 2019

See all 2,441 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Transport options
Quiet
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 340 guestrooms
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Full-service spa

Feel at home

  • Children's pool
  • Children's club
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Microwave

What’s around

  • In Zona Hotelera
  • Cancun Interactive Aquarium - 16 min walk
  • La Isla Shopping Mall - 19 min walk
  • Aquaworld - 21 min walk
  • Maya Cancun Museum - 34 min walk
  • Chac Mool Beach - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Deluxe Two Bedroom Master Suite
  • Deluxe One Bedroom Suite
  • Junior Suite, Beachfront
  • Deluxe Suite, 1 Bedroom, Beachfront
  • Deluxe Suite, 2 Bedrooms, Beachfront

Location

  • In Zona Hotelera
  • Cancun Interactive Aquarium - 16 min walk
  • La Isla Shopping Mall - 19 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Interactive Aquarium - 16 min walk
  • La Isla Shopping Mall - 19 min walk
  • Aquaworld - 21 min walk
  • Maya Cancun Museum - 34 min walk
  • Chac Mool Beach - 35 min walk
  • Luxury Avenue Shopping Mall - 4 min walk
  • Kukulcan Plaza Shopping Mall - 6 min walk
  • Ballenas Beach - 8 min walk
  • Marlin Beach - 8 min walk
  • Tequila Museum - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival. Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
This property offers onsite health screenings for COVID-19 (rapid antigen screenings) once per stay, available until July 17, 2021. PCR screenings for COVID-19 are available for a surcharge. Reservations for screenings are required.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite extended parking (fees apply)
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Free bicycles on site
  • Tennis lessons on site
  • Volleyball on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 15
  • Year Built - 2000
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at The Royal Sands All Inclusive Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All meals, snacks, and beverages included
  • Number or type of beverages limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa & The Royal Sands Cancun. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

La Veranda - Overlooking the ocean, this family restaurant specializes in international cuisine and serves lunch and dinner.

Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves brunch and dinner.

Char Hut - This poolside café specializes in American cuisine and serves light fare only.

Sidelines Sports Bar - Onsite sports bar. Happy hour is offered.

The Royal Roast - This coffee shop serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • Royal Sands
  • Royal Sands All Inclusive
  • Royal Sands All Inclusive All-inclusive property Cancun
  • Royal Sands Cancun
  • The Royal Sands Spa
  • The Royal Sands Resort Spa
  • The Royal Sands Inclusive &
  • The Royal Sands Resort Spa All Inclusive
  • The Royal Sands Spa Optional All Inclusive
  • Sands All Inclusive
  • Royal Sands All Inclusive All-inclusive property

Optional extras

Late check-out can be arranged for an extra charge of USD 500 (subject to availability)

Babysitting/childcare is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Deposit: USD 300.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Royal Sands All Inclusive Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Cenacolo (6-min walk), Ruth's Chris Steak House (7-min walk), and Puerto Madero (8-min walk).
  • No, this resort doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
  • Have fun with onsite activities like volleyball and cycling, and practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Royal Sands All Inclusive Resort & Spa also has 2 poolside bars and a fitness center, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    We love it here!

    This is our second time staying at the Royal Sands and we are already planning our trip for next year. The quality of our accommodations, food and drink and the service is absolutely incredible- especially for the price.

    Pamela, 9 night trip, Feb 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely and well-maintained

    The property was beautiful and very well maintained. We were there in January and all the staff were wearing masks and we noticed all the enhanced sanitizing measures they mentioned online. Guests were also compliant with the mask mandate (you don't have to wear a mask when at the pool, on the beach and when eating).//Our only disappointment was the quality of the evening meals. The food preparation and menu selection was good, but not excellent. Also, if you aren't a member (we were there as an all-inclusive guest), you can't book reservations to the various restaurants until the day of. Because of this, we didn't always get the times or days we wanted. The included wines for the all-inclusive price were pitiful. //These "negatives" were not enough to diminish the overall enjoyment of our stay. I would highly recommend this property.

    Mark, 5 night family trip, Jan 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lovely resort, great value, great food, a lot of food options, gorgeous beach! They do need more waiters on the beach and in sushi restaurant they are overwhelmed! Would return!

    Judy, 3 night trip, Dec 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Rest and relaxation

    We had a wonderful time. The weather could’ve been better but the Royal Sands staff is superb. Next year coming back for two weeks!

    Cindi, 4 night trip, Nov 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very happy with our stay at royal sands Staff how’s above and beyond Definitely recommending this place and coming back soon!

    MichelleandRhys, 2 night trip, Nov 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    My husband and I booked another accommodation that turned out to be a disaster. We quickly canceled and scrounged around to find a new place to stay. We booked last minute with Royal Sands, and they saved our day by allowing us to check in early!!! This property is incredible! Staff is exceptionally friendly and helpful. The pool is sparkling, food is tasty, and the views are amazing! We’ll never stay anywhere else in Cancun!

    Whitney, 1 night romance trip, Nov 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The food was amazing! Easy access to the beach close to shopping center

    Oscar, 4 night family trip, Nov 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was our second time staying at the Royal Sands and we love it...again! The staff is excellent, accommodating, and kind. We absolutely love Fernando Miam at La Veranda. He made our experience that much better, a true pleasure to deal with.

    Peter, 7 night family trip, Nov 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Make sure you ask question to find out everything because when you use one of their resorts you have access to all four resorts in Cancun and Playa del Carmen this was the best part. Look for Arturo in the palapa at sands and Marion in the restaurant the best servers. Ask for Lyn in the reception to be your concierge she gives the best information. Very nice for sure coming back.

    Juan, 5 night family trip, Nov 18, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Worst experience for group ever

    Our experience at this hotel was absolutely awful. We were told that if we booked this hotel we could have friends come and visit and buy a day pass. Well they treated our friends with total disrespect. The check in process for us and them were both Nightmares and took over an hour each. No one on the property had correct information about anything. Shuttle times, food times, location of things, etc. The day we checked out we were told we could continue to use the all inclusive amenities till 5pm. We ordered food before leaving at 4pm. Because it took an hr and half to make they charged us $80 for it being past 5. When I explained it was 4pm they then tried to tell me we ordered from a room service menu? At the restaurant? Why would they even give us that menu knowing we weren’t in our rooms??? I wouldn't recommend this resort to anyone. Absolute Terrible customer service! No one knows what they are doing, and they will basically just lie to your face to get you into doing a timeshare meeting.

    Stephen, 1 night trip with friends, Nov 16, 2020

    Verified Hotels.com guest review

See all 2,441 reviews