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AC Hotel General Álava by Marriott

Photo gallery for AC Hotel General Álava by Marriott

Exterior
In-room safe, desk, blackout curtains, soundproofing
Superior Room, 1 King Bed, Non Smoking, Balcony | In-room safe, desk, blackout curtains, soundproofing
Superior Room, 1 King Bed, Non Smoking, Balcony | In-room safe, desk, blackout curtains, soundproofing
Superior Room, 1 King Bed, Non Smoking, Balcony | In-room safe, desk, blackout curtains, soundproofing

Overview of AC Hotel General Álava by Marriott

AC Hotel General Álava by Marriott

3.0 star property
Central Vitoria-Gasteiz hotel with restaurant, connected to the convention centre

8.0/10 Very good

289 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009

Room options

About this area

What's nearby

  • In Lovaina

Getting around

  • Vitoria (VIT) - 10 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria-Gasteiz Station - 18 min walk
  • Nanclares-Langraiz Station - 20 min drive

Restaurants

  • Restaurante Chino Xu - 2 min walk
  • Gala - 3 min walk
  • Conde de Álava - 3 min walk
  • Andere - 3 min walk
  • Fresa Y Chocolate Cafe - 4 min walk

About this property

AC Hotel General Álava by Marriott

Located near a train station, AC Hotel General Álava by Marriott is a great choice for a stay in Vitoria-Gasteiz. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and nice bathrooms.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 107 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (EUR 17 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast on weekend mornings (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2616 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Sofa bed
  • Cot/infant bed available
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

More

  • In-room safe

Special features

Dining

AC Lounge – This gastropub specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 8 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 14.30 per person (approximately)

Parking

  • Self-parking costs EUR 17 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

AC Hotel General Álava Marriott
AC General Álava Marriott Vitoria-Gasteiz
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Frequently asked questions

Does AC Hotel General Álava by Marriott offer free cancellation for a full refund?
Yes, AC Hotel General Álava by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AC Hotel General Álava by Marriott?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at AC Hotel General Álava by Marriott on 6 February 2023 start from €69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AC Hotel General Álava by Marriott?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel General Álava by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel General Álava by Marriott?
Yes. Self-parking costs EUR 17 per day. Parking spaces may be limited.
What are the check-in and check-out times at AC Hotel General Álava by Marriott?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at AC Hotel General Álava by Marriott and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near AC Hotel General Álava by Marriott?
Yes, AC Lounge offers Mediterranean cuisine. Nearby restaurants include Conde de Álava (3-min walk), Andere (3-min walk) and Fresa Y Chocolate Cafe (4-min walk).
What's the area around AC Hotel General Álava by Marriott like?
AC Hotel General Álava by Marriott is in Lovaina, a short 9-minute walk from Anillo Verde and 10 minutes' walk from Cathedral of Santa Maria de Vitoria.

Reviews

8.0

Very good

8.7/10

Cleanliness

8.1/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Good Value
The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tiered hotel.makes sure book bigger sized room
We stayed 3 nights. The room we initially booked was the size of a prison cell so we asked for an upgrade which we paid for despite being silver we pointed this out. Staff helpful with travel and tourist advice. At breakfast omelette made to order. Overall the hotel needed a make over decoration tierd.
Timothy M, 3-night trip
Verified Hotels.com guest review

6/10 Good

Outdated premises. Sub-standard
Very outdated hotel for AC Marriot standards. The air conditioning was rattling loudly, old radiators and dirty wallpaper. The lobby was great, but rooms need refurbishment. Parking at hotel is 15 EUR/night. Across the street just 6 EUR
Héctor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

8/10 Very good

Stay in Vitoria, Basque Country
The hotel itself is very nice and pleasant. However, the buildings next door looks dated. The hotel is located on a pleasant wide street that go to the center of Vitoria, Spain. The street had several restaurants and we had dinner in one of them. We had an issue with the air conditioning and WiFi initially so we requested a change in room. We got transferred to a very nice room. I also used the garage. It was located below the hotel with an entrance to the hotel. The garage itself was OK, but the entrance looked dated.
Per, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Rude staff
The staff was rude and not helpful
Nubu, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Decent Hotel Nothing Special.
Would recommend for business travelers staying one night. Rooms fairly modern and clean. Nothing special about the rooms, no crib provided for our child. Loud banging noises from the rooms or plumbing above. We were on the first floor. A highlight was we found parking close to the hotel for free. It's also an easy walk to the center.
Pete, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review