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The Donatello

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Indoor spa tub
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living room | 32-inch LCD TV with cable channels, TV, DVD player

Overview of The Donatello

The Donatello

3.5 star property
3.5-star hotel with spa, near Pier 39

9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
  • Air conditioning
Map
501 Post St, San Francisco, CA, 94102
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Valet parking
  • Room service
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
  • Laundry facilities

Room options

About this area

What's nearby

  • In Union Square
  • Moscone Convention Center - 15 min walk
  • Lombard Street - 26 min walk
  • Oracle Park - 29 min walk
  • Pier 39 - 32 min walk
  • Chase Center - 41 min walk
  • Union Square - 1 min drive
  • San Francisco Museum of Modern Art - 6 min drive
  • Ghirardelli Square - 11 min drive
  • Alcatraz Island - 14 min drive
  • Kaiser Permanente Medical Center - 11 min drive

Getting around

  • San Francisco International Airport (SFO) - 24 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 33 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 12 min drive
  • San Francisco Station - 25 min walk
  • Powell St & Post St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 3 min walk
  • Powell St & Sutter St Stop - 3 min walk

Restaurants

  • Katana-Ya - 2 min walk
  • The Oak Room Restaurant - 2 min walk
  • Daily Grill - 3 min walk
  • Sears Fine Food - 3 min walk
  • Golden Gate Tap Room - 3 min walk

About this property

The Donatello

The Donatello features a rooftop terrace and puts you within a 15-minute drive of Pier 39 and Oracle Park. Guests can visit the spa to indulge in deep-tissue massages or aromatherapy, and Zingari serves lunch and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers love the helpful staff and comfortable guest rooms. The property is only a short walk to public transportation: Powell St & Post St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site valet parking (USD 57.0 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1959
  • ATM/banking
  • Rooftop terrace
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Zingari – This restaurant serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per stay

Optional extras

  • Housekeeping is available for an additional fee

Parking

  • Covered valet parking costs USD 57.0 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Donatello Hotel San Francisco
Donatello Hotel
Donatello San Francisco
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

Does The Donatello offer free cancellation for a full refund?
Yes, The Donatello does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Donatello?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Donatello?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Donatello?
Yes. Valet parking costs USD 57.0 per night.
What are the check-in and check-out times at The Donatello?
You can check in from 3:00 PM - anytime. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at The Donatello?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at The Donatello and nearby?
Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre.
Are there restaurants at or near The Donatello?
Yes, there's an on-site restaurant, Zingari. Nearby restaurants include L'Ottavo Ristorante (3-min walk), Starbucks (3-min walk) and Lori's Diner (3-min walk).
Does The Donatello have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a coffee maker.
What's the area around The Donatello like?
The Donatello is in Union Square, a short 2-minute walk from Powell St & Post St Stop and 2 minutes' walk from Union Square. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Really good price and services hotel
it was a really good experience. Clean and secure, friendly people working there
David, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, comfortable- the best
It is an apartment up a hill; perfect!
9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rainier, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholaus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was absolutely impressed. Almost every staff member was incredibly accommodating and friendly. Would definitely stay again.
Desiree, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gem near Union Square
The Donatello is a gem in the Union Square area - friendly, helpful staff, valet parking with in/out privileges, spacious clean rooms, walkable to lots of fun things (shopping, cable cars, Chinatown, museums)! The Donatello actually exceeded my expectations! We will most definitely be back.
Colleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10 recommend
My mom and I did a mother daughter trip and we had an amazing time. The club area had coffee and tea while we waited for a room since we arrived early. Everything was perfect. Very nice amenities. The room was clean, the staff was excellent, and it was connected to a restaurant that had live jazz music every night. Perfectly located for shopping at union square as its only one block away from it. We loved it and would love to stay here again when we go back to San Francisco!
Myrna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible hotel location. Not in the heart of Union Square but close enough to walk to restaurants and public transportation WITHOUT walking up SF hills
Jessica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our stay. Large rooms and very clean
Lauri, 3-night trip
Verified Orbitz guest review

6/10 Good

The entire staff was pleasant and helpful. The beds were too high and I'm 5'8". I had to get back out of bed to turn off the bedside light because the switch on too far to reach from bed. The property was clean. The restaurant doesn't open until late afternoon. One reason I chose this hotel was for meal service but it was dinner only.
Sheila, 5-night trip
Verified Expedia guest review