All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Viceroy Riviera Maya

5-star5 stars
Playa Xcalacoco Frac 7Playa del CarmenQROO77710Mexico

Upscale beach resort with spa, near El Camaleon Golf Club
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Exceptional9.6
Breakfast
Tasty breakfast
Room
Great room
Food
Delicious food
Value for money
Value for money could be better
108See all 108 Hotels.com reviews
From 1,325 reviewsTripAdvisor Traveller Rating

Viceroy Riviera Maya

from €553
  • Luxury Villa, 2 Queen Beds
  • Luxury Villa King
  • Royal villa
  • Beachfront Villa
  • Premium Villa
  • Villa, Ocean View
  • Signature Villa
  • Two Level Villa, Ocean View

What’s around Viceroy Riviera Maya

Landmarks

  • Grand Coral Golf Riviera Maya - 44 min walk
  • El Camaleon Golf Club - 3.1 mi / 4.9 km
  • 28 de Julio Square - 3.3 mi / 5.3 km
  • Guadalupe Church - 3.9 mi / 6.4 km
  • Punta Esmeralda Beach - 4 mi / 6.4 km
  • Plaza Las Americas - 5 mi / 8 km
  • Mario Villanueva Stadium Madrid - 5.1 mi / 8.2 km
  • Mamitas Beach Club - 5.2 mi / 8.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 105 min drive
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Children (14 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Up to 20 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private plunge pool
  • In-room massage available
  • Separate sitting area
  • Furnished patio
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Wayak has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

La Marea - This beachfront restaurant serves dinner only. Open daily.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Library Lounge - Onsite cocktail bar. Open daily.

Viceroy Riviera Maya’s small print

Also known as

  • Riviera Maya Viceroy
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 8 per day

Breakfast costs between USD 10 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Viceroy Riviera Maya

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