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Intown Suites of Austin, Austin

2 stars
12989 Research BlvdAustinTX78750United States of America, 01 65 69 437
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  • Austin, TX (AUS-Austin-Bergstrom Intl.) 31-min drive; 24.1 miles/38.8 km
  • Austin Station 21-min drive; 16.1 miles/25.9 km
  • Free self parking
2.2 / 5
Service
Service is adequate
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
279See all 279 Hotels.com reviews
From 14 reviewsTripAdvisor Traveller Rating

Intown Suites of Austin, Austin

Hotel Info: 01 65 69 441

from €61
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 Queen Bed with Sofabed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds
  • Studio, 2 Queen Beds, Accessible
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed with Sofabed, Smoking
  • Studio, 2 Queen Beds
  • Studio, 2 Queen Beds, Smoking
  • Studio, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Monday - Saturday: 9 AM - 9 PM
  • Sunday - Sunday: 11 AM - 7 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Free self parking

Also known as

  • Crestwood Suites Austin
  • Crestwood Suites Motel Austin
  • Crestwood Hotel Austin
  • Crestwood Suites Austin Hotel Austin
  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

In the hotel

Services
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
More
  • Weekly housekeeping provided

Intown Suites of Austin, Austin’s small print

Also known as

  • Crestwood Suites Austin
  • Crestwood Suites Motel Austin
  • Crestwood Hotel Austin
  • Crestwood Suites Austin Hotel Austin
  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.2 /5 from 279 reviews

Intown Suites of Austin, Austin
Fair2.0 / 5
it was good, could of done something about the roaches
14 night trip
Intown Suites of Austin, Austin
Outstanding5.0 / 5
keep it up
still going and its been very nice, quiet enjoying ourselves
7 night romance trip
Intown Suites of Austin, Austin
Poor1.0 / 5
Nightmare
My stay was horrible. Check-in was delay due to none of the rooms where clean so I couldn't check in until almost 630pm. First room was crawling with roaches and was not clean at all.the second room was pretty much the same just this time they were falling from the shower and ceiling.the third time finally I thought we were going to have a decent room but after a day or so there were bigger onescreen onot the ceiling.After taking pictures I hope no one has to go through this
7 night family trip
Intown Suites of Austin, Austin
Poor1.0 / 5
Don't bother ..
Since I was only staying 1 night in Austin with my brother for a football, I figured a low cost option wouldn't matter for one night. I was wrong. We showed up shortly after check in time only to be told our room wasn't ready and it would be about 30 mins before we could check in. 45 mins later we are in our room. Dingy, odd smelling, and stains in the walls and carpet. Again, it was just for one night. With the first flush of the toilet, it over flowed. We contacted the front to advise and told them we would be leaving for a while but they could come in and clean the mess. We left for several hours and returned around midnight. The bathroom had been cleaned but apparently it overflowed to the point of soaking the carpet in the room. The carpet wasn't damp, it was soaked. No rooms available this late so we reluctantly went ahead and stayed. I got up once to use to use the bathroom in the middle of the night (thankfully I had shower shoes) and walked in to a restroom with roaches of varying sizes scurrying about the floor and walls. As tired as we were, we managed a few hours of sleep before we decided to go ahead and head home. I have to give the staff props for being courteous and polite, but the hotel itself is a disaster. Don't bother staying at this place, even for just one night. Spend a little extra money and stay at one of the other options near by.
1 night family trip
Intown Suites of Austin, Austin
Outstanding5.0 / 5
The bed was awesome
7 night business trip

See all reviews

Intown Suites of Austin, Austin

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