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Intown Suites of Austin, Austin

2 stars2 stars
12989 Research BlvdAustinTX78750United States of America
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2.2 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
279See all 279 Hotels.com reviews
From 15 reviewsTripAdvisor Traveller Rating

Intown Suites of Austin, Austin

from €55
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 Queen Bed with Sofa bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds
  • Studio, 2 Queen Beds, Accessible
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed with Sofabed, Smoking
  • Studio, 2 Queen Beds
  • Studio, 2 Queen Beds, Smoking
  • Studio, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Monday - Saturday: 9 AM - 9 PM
  • Sunday - Sunday: 11 AM - 7 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Free self parking

Also known as

  • Crestwood Suites Austin
  • Crestwood Suites Motel Austin
  • Crestwood Hotel Austin
  • Crestwood Suites Austin Hotel Austin
  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

In the hotel

Services
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
More
  • Weekly housekeeping provided

Intown Suites of Austin, Austin’s small print

Also known as

  • Crestwood Suites Austin
  • Crestwood Suites Motel Austin
  • Crestwood Hotel Austin
  • Crestwood Suites Austin Hotel Austin
  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.2 /5 from 279 reviews

Intown Suites of Austin, Austin
Poor1.0 / 5
Roach motel
I have been to some horrible places but never like this. If I could have gotten what I paid back and left I would have in a heartbeat. I had taken photos but cant get them to load. It was filthy. There are only certain days when it is cleaned. The bathroom disgusting and not cleaned from the previous people. I was going to get a shower but it was just nasty with hair and trash left in it. Some old nasty toenail trimmings were in the floor, then roaches were crawling. I ended up staying in my car because it was just horrible. If there was a rating of negative I would do it.
1 night trip
Intown Suites of Austin, Austin
Poor1.0 / 5
The worse place to stay
This room was infested with roachs, bathtub was dirty with a ring around the tub and a crack
7 night family trip
Intown Suites of Austin, Austin
Poor1.0 / 5
NOT CLEAN
The bathroom shower curtain was mildewed tub was nasty..here were roaches in the room..and a lot of people just walking around in the parking lots..I had planned on staying for about 3 weeks til my apartment was ready but couldnt do it !
19 night business trip
Intown Suites of Austin, Austin
Outstanding5.0 / 5
Convenient and clean
Amazing stay. Will book again next week.
7 night business trip
Intown Suites of Austin, Austin
Fair2.0 / 5
convenient
Booked rooms here as a place to sleep while working in the area. It was ok. It was what I expected for the price, it was convenient for my job site, I have no real complaints. This is not a new hotel and maybe a little aged but the rooms were clean.
5 night business trip

See all reviews

Intown Suites of Austin, Austin

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