• WiFi is available in guest rooms for NZD 10 per day (2-device limit, rates may vary)
• WiFi is available in public areas for NZD 10 (2-device limit, rates may vary)
• Wired Internet access is available in public areas for NZD 18 per hour (rates may vary)
• Continental breakfast is offered for an extra charge of NZD 28 for adults and NZD 16 for children (approximately)
• Airport shuttle service is offered for an extra charge of NZD 60 per person (roundtrip)
• Shopping centre shuttle service is offered for an extra charge
• Early check-in can be arranged for an extra charge (subject to availability, amount varies)
• Late checkout can be arranged for an extra charge (subject to availability, amount varies)

• In-room babysitting is available for an extra charge

• Guests under 16 years old are not allowed in the fitness facility or hot tub
• Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Free PCR COVID-19 testing is available on site (reservations required for on-site testing).

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 3 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

• COVID-19 Guidelines (WHO)
• Ecolab (third-party expert - Global)
• COVID-19 Guidelines (CDC)

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.