The Rarotongan Beach Resort & Lagoonarium

Photo gallery for The Rarotongan Beach Resort & Lagoonarium

Primary image
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, pool loungers

Overview of The Rarotongan Beach Resort & Lagoonarium

The Rarotongan Beach Resort & Lagoonarium

4.0 star property
4-star beachfront hotel with spa, near Aroa Beach

7.8/10 Good

209 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
Map
Aroa Beach Marine Reserve, Arorangi, Ara Tapu Rd, Rarotonga
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Microwave
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Aroa Beach - 1 min drive
  • Black Rock - 8 min drive
  • Muri Beach - 11 min drive
  • Cook Islands Library and Museum - 14 min drive
  • Cook Island Christian Church (CICC) - 26 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 13 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

About this property

The Rarotongan Beach Resort & Lagoonarium

Putting you within a 15-minute drive of Muri Beach, The Rarotongan Beach Resort & Lagoonarium offers a private beach where you can enjoy free cabanas, beach massages and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. Captain Andys Bar & Grill, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. There's a free kid's club and a poolside bar, and in-room conveniences at this upmarket hotel include fridges and microwaves. The family-friendly amenities and location get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Free PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Free off-site parking within 66 ft

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Baby bath

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Karaoke
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room
  • Computer station
  • Conference centre (4306 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Umbrellas
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • 12 buildings/towers
  • Built in 1977
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Spa Polynesia has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Captain Andys Bar & Grill – This beachfront restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Te Vaka Restaurant – This beachfront restaurant specialises in local and international cuisine and only serves breakfast. Reservations are required. Open daily.
Captain Andy's Bar – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10 per day (2-device limit, rates may vary)
  • WiFi is available in public areas for NZD 10 (2-device limit, rates may vary)
  • Wired Internet access is available in public areas for NZD 18 per hour (rates may vary)
  • Continental breakfast is offered for an extra charge of NZD 28 for adults and NZD 16 for children (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 60 per person (roundtrip)
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Free PCR COVID-19 testing is available on site (reservations required for on-site testing).

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 3 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (CDC)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Rarotongan Beach Resort
Rarotongan Beach Resort Lagoonarium
Resort Lagoonarium
Rarotongan Beach Lagoonarium
The Rarotongan Beach Resort Spa
The Rarotongan & Lagoonarium
The Rarotongan Beach Resort & Lagoonarium Hotel
The Rarotongan Beach Resort & Lagoonarium Rarotonga
The Rarotongan Beach Resort & Lagoonarium Hotel Rarotonga

Frequently asked questions

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

7.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Good

wayne, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff
C J W, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were offered a room upgrade after the first night to a much quieter part of the resort by the amazing dity manager Alesha. The natural beauty of the resort is beautiful, including snorkeling in the protracted marine preserve and stunning sunsets!!! All the staff were exceptional and a soecial mention to the chefs who worked tirelessly to produce excellent meals every time!! CAN'T wait to return!
Johanna, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Lisa, 1-night trip
Verified Expedia guest review

8/10 Very good

Donald, 9-night trip
Verified Hotels.com guest review

4/10 Fair

The staff at the front desk were rude and unhelpful. They did not book our transfers as requested many times both ways. On the way there we were left at the airport with no transfer and on arriving at the resort the reception ladies were dismissive and rude! They ruin the experience and the resort. I would not stay again just so I don't have to deal with them. Worst service we have had at any resort anywhere.
Claire, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Always a lovely stay at The Rarotongan
6-night family trip
Verified Expedia guest review

6/10 Good

Lovely staff, very friendly and helpful. Rooms and property was rather dated and also dirty in areas.
3-night trip
Verified Expedia guest review

8/10 Very good

Location is great. Food was very poor quality and expensive. Resort is looking tired but it is pleasing to see it up and running again
5-night romance trip
Verified Expedia guest review

8/10 Very good

Stephen, 12-night trip
Verified Expedia guest review