Immerse yourself in the luxury of Eastern And Oriental Hotel, located close to Penang Times Square and Gurney Drive. Savor a meal at any of the 4 on-site restaurants or unwind with a hot stone massage at the spa. With 3 coffee shops/cafes, an outdoor pool, and free WiFi, previous guests rave about the helpful staff and delicious breakfast.
Three Sixty Revolving Restaurant Skybar - 1 min walk
Indigo Restaurant at The Blue Mansion - 5 min walk
Restoran Sup Hameed - 4 min walk
Planters Lounge - 2 min walk
Kimpo Famous Roasted - 5 min walk
About this property
Eastern And Oriental Hotel
At Eastern And Oriental Hotel, you'll be a short five-minute drive from KOMTAR and Gurney Drive. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 4 restaurants. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
232 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free covered on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
3 coffee shops
Bar/lounge
Poolside bar
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Lifeguard on-site
What to do
Hiking/biking trails nearby
Working away
Business centre
10 meeting rooms
Conference space (7535 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1885
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
2 outdoor pools
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Handrails in hallways
Handrails in stairwells
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bath or shower
Bidet
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 60 for children
Airport shuttle service is offered for an extra charge of MYR 315.41 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 350.0 per night
Parking
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Facilities, including fitness facilities, a sauna and a swimming pool, are accessible for an extra charge.
Pool access available from 7:00 AM to 7:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Property Registration Number 2057-T
Also known as
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Georgetown
Eastern And Oriental Hotel
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town
Frequently asked questions
Does Eastern And Oriental Hotel offer free cancellation for a full refund?
Yes, Eastern And Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eastern And Oriental Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Eastern And Oriental Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eastern And Oriental Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Eastern And Oriental Hotel?
Yes, an airport shuttle is available. The charge is MYR 315.41 per vehicle one-way.
What are the check-in and check-out times at Eastern And Oriental Hotel?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Eastern And Oriental Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Eastern And Oriental Hotel also has a fitness centre and a garden.
Are there restaurants at or near Eastern And Oriental Hotel?
Yes, there are 4 on-site restaurants.
What's the area around Eastern And Oriental Hotel like?
Eastern And Oriental Hotel is located on the waterfront in Downtown George Town, a short 18-minute walk from KOMTAR and 9 minutes' walk from Georgetown UNESCO Historic Site. Travellers say that the hotel is in a great location.
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Eastern And Oriental Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Location
View
Restaurant
Ocean view
History
Amenities
What guests liked
Breakfast options were exceptional with a wonderful variety of local and international food at the buffet. (27 reviews)
The pool area is fantastic, beautiful, and great for relaxation. (8 reviews)
Dining options were plentiful and enjoyable, with some staff providing excellent service. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
8 Mar 2025
E&O nostalgia
The views were great, the suite is spacious and very comfortable. Great for family gatherings .
Verified traveller
2-night trip
10/10 Exceptional
19 Feb 2025
Always enjoy our annual stay at E&O. Newly refurbished room was nice and timely to freshen up the suite. Breakfast is always a treat at Sarkies and staff are always friendly, helpful and welcoming - befitting of a premier hotel.
Chuah
Chuah, 3-night trip
10/10 Exceptional
20 Dec 2024
Beautiful hotel right on the waterfront and walkable to a lot of tourist attractions and restaurants, very friendly staff!
George
George, 4-night trip
10/10 Exceptional
5 Jan 2025
The E&O is a the perfect hotel for a relaxing break, this was our second visit and it didn't disappoint,
The staff make this hotel what it is, nothing is too much trouble.
Lindsey
Lindsey, 11-night trip
10/10 Exceptional
22 Nov 2024
Loved our stay at this unique and heritage hotel.
Ian
Ian, 4-night trip
10/10 Exceptional
10 Feb 2025
A good choice for Penang
Great iconic hotel - good value overall - we stayed in the Victory wing and the rooms are spacious and we preferred to the heritage section. Service was polite, not overbearing and the hotel had a nice relaxed feel. Lovely infinity pool. Breakfast catered adequately fif every taste.
David
David, 4-night trip
10/10 Exceptional
9 Jan 2025
Lovely hotel
Beautiful and comfortable hotel, with good service and good location on the waterfront. Rooms are large. We will definitely stay there again. Enjoyed the pools and the work out room.
Christian
Christian, 3-night trip
10/10 Exceptional
1 Feb 2025
Probably the best hotel we’ve stayed in!
Wonderful hotel beautiful room and housekeeping excellent. We were upgraded to a room that allowed drinks and canapés in the Cornwallis lounge. Fantastic location walking distance to the street art and Chew Jetty. Buffet in the evening is excellent value and the breakfast amazing. Staff also wonderful cannot fault this!
Jennifer
Jennifer, 5-night trip
10/10 Exceptional
29 Aug 2024
Absolutely loved this hotel!
Verified traveller
5-night trip
10/10 Exceptional
12 Sept 2024
Great place to just chill and relax...excellent breakfasts.
Ben
Ben, 1-night trip
10/10 Exceptional
29 Nov 2024
Wonderful Stay
We loved our stay at E&O. It’s a beautiful hotel and has many old style charm. The breakfast options were amazing. The location is within walking distances to many restaurants, banks and fun places, Chew Jetty, Armenian Street…
Angela
Angela, 2-night trip
10/10 Exceptional
22 Dec 2024
Very luxurious experience.
Dennis
Dennis, 3-night trip
10/10 Exceptional
4 Aug 2024
Such a beautiful property.
Will definitely stay again.
ROGER
ROGER, 1-night trip
8/10 Very good
14 Jan 2025
Good location but the service is mediocre
WEN
WEN, 3-night trip
8/10 Very good
19 Dec 2024
Great place....hard mattresses!!
Wonderful hotel...only issue was my preference is for a softer mattress...still got a bad back now!!
Jonathan
Jonathan, 5-night trip
10/10 Exceptional
3 Dec 2024
Beautiful hotel! Service outstanding. Food is excellent. The pool is beautiful, great place to relax and unwind. Walking distance to Georgetown.
Susan
Susan, 5-night trip
10/10 Exceptional
27 Jan 2025
Beautiful Hotel experience.
This hotel is truly 5 stars 🌟 Our suite room was gorgeous and so spacious. We were overlooking the sea in the heritage section of the building. Everything you need for a great stay, even our mini bar items were free ! Also had access to lounge for tea/coffee throughout the day and drinks & snacks between 6 & 7 pm. We had breakfast in Planters as it was quieter than than Sarkies and a beautiful view from the outside. We will definitely stay there again.
James
James, 3-night trip
10/10 Exceptional
20 Oct 2024
The staff always ready to help with a smile.
Kevin
Kevin, 3-night trip
10/10 Exceptional
19 Sept 2024
Staff were all lovely. Really nice hotel. Buffet breakfast was a highlight! Definitely recommend
Jaime
Jaime, 3-night trip
10/10 Exceptional
14 Dec 2024
This hotel is truly a gem. Beautiful building, excellent room (Rudyard Kipling) with the completely unexpected upgrade. Afternoon high tea was superb. Additional VIP benefits were drinks/food in private lounge in the evening, and free breakfast from a choice of three magnificent hotel restaurants. The best place to stay in SE Asia!
Eric
Eric, 1-night trip
6/10 Good
7 Nov 2024
Like the location. Average condition of the hotel
Stella
Stella, 2-night trip
6/10 Good
22 Dec 2024
The hotel location is great and our room had a sea view. However, there was a strong mildew odor in the room. We had to air it out daily.
Celia
Celia, 4-night trip
10/10 Exceptional
15 Sept 2024
Relaxing atmosphere
MAHO
MAHO, 1-night trip
10/10 Exceptional
1 Dec 2024
Food in restaurants should be improved. Service and physical plant is great
Nicholas William
Nicholas William, 3-night trip
10/10 Exceptional
23 Sept 2024
It’s a beautiful property, very spacious, magnificent view!!