Hotel Silken Al Andalus Palace

Photo gallery for Hotel Silken Al Andalus Palace

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Overview of Hotel Silken Al Andalus Palace

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Hotel Silken Al Andalus Palace

4.0 star property
4-star hotel with restaurant, near Plaza de España

8.4/10 Very good

989 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Avenida de la Palmera s/n, esquina Parana, Seville, Seville, 41012
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Bellavista-La Palmera
  • Plaza de España - 35 min walk
  • University of Seville - 43 min walk
  • Benito Villamarin Stadium - 1 min drive
  • Virgen del Rocio University Hospital - 4 min drive
  • Seville Aquarium - 3 min drive
  • Plaza de America - 3 min drive
  • Maria Luisa Park - 14 min drive
  • Torre del Oro Watchtower - 5 min drive
  • Triunfo Plaza - 12 min drive
  • Alcazar - 20 min drive

Getting around

  • Seville (SVQ-San Pablo) - 14 min drive
  • San Jerónimo Station - 12 min drive
  • San Bernardo Station - 14 min drive
  • Sevilla-Virgen del Rocío Station - 16 min walk

About this property

Hotel Silken Al Andalus Palace

Hotel Silken Al Andalus Palace puts you 1.8 mi (2.9 km) from Plaza de España and 2.4 mi (3.8 km) from Seville Cathedral. After a workout at the health club, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upmarket hotel also features a poolside bar, a seasonal outdoor pool and a children's pool. The helpful staff and central location get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 623 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 16 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs EUR 16 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Silken Al Andalus Palace Hotel Seville
Silken Al Andalus Seville
Hotel Silken Al Andalus Palace Hotel
Hotel Silken Al Andalus Palace Seville
Hotel Silken Al Andalus Palace Hotel Seville

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Seville break
Fantastic hotel, even better staff, unbelievable pool but an expensive, but extensive, breakfast. Also tea and coffee facilities in the room would be great
M, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Foyez, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful service & breakfast (a bit far)
Location: A bit far from most attractions: 4-5 km from plaza españa (about 20 minutes by bus, 35 minutes by foot, 15 min by taxi or car). Despite this, we did not mind it as we got to see and experience a more secluded and quiet area of Sevilla (we also dined at local cafes). Rooms: I was a bit disappointed to see how old the rooms were, my impression based on photos was a lot more renovated and lux, but that was not the case (at least for our room). It was very clean though. Housekeeping was also really good. Service: both at breakfast and front desk very professional, attentive and friendly. Breakfast: buffet style, variety of breads (including gluten free), pastries, cheese, fruits, meat, jams, milks and fruit juices along with 7 or 8 coffee machines available. Amenities: there is a very small gym and a nice pool (which we did not use). There is a ticket office in the lobby for buying attraction tickets, etc. Overall: although far from tourist sites, an excellent hotel with A+ service and breakfast. Would most definitely come back.
Ghazaleh, 2-night trip
Verified Hotels.com guest review

6/10 Good

Family rooms not equipped for disability users
Shame that no family room equipped for reduced mobility users. Thats is, no shower available only baths. Also, disability bath seat offered to faciiitate showering in Bath did not fit making having a shower difficult and dangerous for me. Other than that good spacious room, good restaurant, pleasnt environment and friendly staff
Melvin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent value for money
Ovidiu, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Family trip
Room ok, sofa bed bit soft but main bed very comfy, blackout blinds not big enough to cover the window! Breakast - good range and tasty. Pool good, though had to pay 1E for a towel. Gym disappointing - tiny and very hot. Walked into central Seville some days but easy to get a taxi outside for 6-7 Euros. Really enjoyed our family holiday to Seville - lovely city.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Mid week stay
To be honest I think the hotel needs to be updated as it looks a bit tired . Although the hotel was very clean it just looked old , and as for the pictures of the pool area on the website the pool looked huge but reality it wasn’t
Anthony, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to centre but far enough out
Great hotel but not keen on automatic air conditioning, it was too hot one night and too cold the next
M, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location. Great restaurant and only 2 miles to city center walking. Great hotel!
Viktoriya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vinicius, 1-night trip
Verified Hotels.com guest review