Hyatt Place London City East in London

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4-star hotel with restaurant, near Brick Lane

Overview
Rooms
Location
Amenities
Policies

Fabulous

Property highlights

Pet-friendly

Free WiFi

Air conditioning

Gym

Laundry facilities

Restaurant

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Rooftop terrace
Breakfast available
24-hour fitness centre
Coffee shop/cafe
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station

For families

Children stay free
Free cots/infant beds
Playground on site
Connecting/adjoining rooms available
Television
Daily housekeeping

Room options

Room, 1 King Bed

21 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony (High Floor)

22 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed with Sofa bed

25 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (High Floor)

21 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Terrace (High Floor)

22 sq m
Sleeps 3
1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

21 sq m
Sleeps 3
2 Single Beds

Room, 2 Single Beds

21 sq m
Sleeps 3
2 Single Beds

Room, 1 King Bed with Sofa bed, Balcony (High Floor)

Sleeps 3
1 King Bed and 1 Single Sofa Bed

About this area

What's nearby

In Shoreditch
Liverpool Street - 13 min walk
Tower of London - 15 min walk
Tower Bridge - 19 min walk
The Shard - 29 min walk
St. Paul's Cathedral - 30 min walk
London Bridge - 31 min walk
Brick Lane - 1 min drive
Sky Garden - 3 min drive
Thames River - 3 min drive
The Gherkin - 4 min drive

Getting around

London (LCY-London City) - 20 min drive
London (STN-Stansted) - 52 min drive
Heathrow Airport (LHR) - 60 min drive
Gatwick Airport (LGW) - 76 min drive
London (LTN-Luton) - 77 min drive
London Fenchurch Street Station - 13 min walk
London Liverpool Street Station - 14 min walk
Shadwell Station - 16 min walk
Aldgate East Station - 4 min walk
Whitechapel Underground Station - 7 min walk
London Whitechapel Station - 7 min walk

Restaurants

Hawksmoor - 11 min walk
Gunpowder - 7 min walk
Chez Elles - 4 min walk
Emilia’s - 7 min walk
Amber - 8 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East features a rooftop terrace and puts you a short five-minute drive from Tower of London and Tower Bridge. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upmarket hotel is also within a short drive of London Bridge and The Shard. Fellow travellers like that it's only a short walk to public transportation: Aldgate East Station is 4 minutes away and Whitechapel Underground Station is 7 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest accommodations are accessible via mobile device

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

280 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas

Parking

Off-site parking within 0.3 mi (GBP 28 per day)
Street parking available

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli

Travelling with children

Children stay for free (see details)
Playground

Working away

24-hour business centre
Meeting room
Computer station
Co-working spaces

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

Built in 2021
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre

Accessibility

Lift

Room amenities

Be entertained

55-cm Smart TV
Digital TV channels

Home comfort

Air conditioning and heating
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Soundproofed rooms
Free cot/infant bed
Bed sheets provided

Freshen up

Shower only
Hairdryer
Toothbrush and toothpaste (on request)

Stay connected

Desk
Phone

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry

Special features

Dining

Zoom Restaurant – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 12 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 5 per cent

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per day

Parking

Parking is available off-site and costs GBP 28 per day (0.3 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

Ecolab (third-party expert - Global)
COVID-19 Guidelines (CDC)
GBAC STAR Facility Accreditation (global expert)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Frequently asked questions

Does Hyatt Place London City East offer free cancellation for a full refund?

Yes, Hyatt Place London City East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hyatt Place London City East?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hyatt Place London City East?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Place London City East?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Hyatt Place London City East?

You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hyatt Place London City East and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Hyatt Place London City East?

Yes, there's an on-site restaurant, Zoom Restaurant.

What's the area around Hyatt Place London City East like?

Hyatt Place London City East is a short 4-minute walk from Aldgate East Station and 15 minutes' walk from Tower of London. Travellers say that the local area is very walkable close to public transit.

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

18 September 2023