Hyatt Place London City East in London

All properties in London, England, United Kingdom

Room, 1 King Bed, Terrace (High Floor) | Terrace/patio

Room, 1 King Bed, Terrace (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near Brick Lane

9.0/10 Superb

300 verified Hotels.com guest reviews

Property highlights

Free WiFi

Pet-friendly

Gym

Non-smoking

Air conditioning

Connecting rooms available

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Main amenities

24-hour business centre
24-hour fitness centre
24-hour front desk
Air conditioning
Breakfast available
Business centre
Coffee shop/cafe
Coffee/tea in a common area
Computer station
Daily housekeeping
Restaurants and bar/lounge
Rooftop terrace

For families

Children stay free
Connecting/adjoining rooms available
Daily housekeeping
Free cots/infant beds
Laundry facilities
Television

Room options

About this area

What's nearby

In Shoreditch
Tower of London - 15 min walk
Tower Bridge - 19 min walk
London Bridge - 23 min walk
The Shard - 29 min walk
St. Paul's Cathedral - 30 min walk
Liverpool Street - 3 min drive
Thames River - 3 min drive
Covent Garden Market - 9 min drive
London Eye - 17 min drive
Russell Square - 9 min drive

Getting around

London (LCY-London City) - 21 min drive
London (STN-Stansted) - 41 min drive
London (LTN-Luton) - 50 min drive
Heathrow Airport (LHR) - 59 min drive
Gatwick Airport (LGW) - 77 min drive
London Fenchurch Street Station - 13 min walk
London Liverpool Street Station - 14 min walk
Shadwell Station - 16 min walk
Aldgate East Station - 4 min walk
Whitechapel Underground Station - 7 min walk
London Whitechapel Station - 7 min walk

Restaurants

Exmouth Coffee Company - 3 min walk
Grounded - 2 min walk
Efes - 2 min walk
The Buxton - 3 min walk
Sushinoen - 2 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East features a rooftop terrace and puts you within a 15-minute walk of Tower of London. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This upmarket hotel is also within a short drive of Tower Bridge and London Bridge. The property is only a short walk to public transportation: Aldgate East Station is 4 minutes and Whitechapel Underground Station is 7 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (third-party expert - Global) and GBAC STAR Facility Accreditation (global expert)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest accommodations are accessible via mobile device

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

280 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only, 2 per room)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas

Parking

Off-site parking within 0.3 mi (GBP 28 per day)
Street parking available

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli

Travelling with children

Children stay for free (see details)

Working away

24-hour business centre
Co-working spaces
Computer station
Meeting room

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

24-hour fitness centre
Built in 2021
Rooftop terrace
Safe-deposit box at front desk

Accessibility

Lift

Languages

English
French
Italian
Portuguese
Spanish

Room amenities

Be entertained

55-cm Smart TV
Digital TV channels

Home comfort

Air conditioning and heating
Iron/ironing board

Sleep well

Bed sheets provided
Free cot/infant bed
Hypo-allergenic bedding
Soundproofed rooms

Freshen up

Shower only
Hairdryer
Toothbrush and toothpaste (on request)

Stay connected

Desk
Phone

Connecting/adjoining rooms available
Daily housekeeping
In-room safe
Mobile key entry

Special features

Dining

Zoom Restaurant – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per day

Parking

Parking is available off-site and costs GBP 28 per day (0.3 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

COVID-19 Guidelines (CDC)
Ecolab (third-party expert - Global)
GBAC STAR Facility Accreditation (global expert)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Only registered guests are allowed in the guestrooms. Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Frequently asked questions

Does Hyatt Place London City East offer free cancellation for a full refund?

Yes, Hyatt Place London City East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hyatt Place London City East?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hyatt Place London City East?

Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Place London City East?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Hyatt Place London City East?

You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hyatt Place London City East and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Hyatt Place London City East?

Yes, there's an on-site restaurant, Zoom Restaurant.

What's the area around Hyatt Place London City East like?

Hyatt Place London City East is a short 4-minute walk from Aldgate East Station and 15 minutes' walk from Tower of London.

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness