The location of the hotel is really good, it’s a five minute easy walk to and from the Los Alamos train station which comes direct from the airport and goes to Malaga etc. No need for taxis etc, use the train for everything.
The hotel staff didn’t seem friendly at all, the housekeeping staff were smiley and upbeat but everyone else didn’t smile, say hello or anything, I found it really strange.
There’s 2 lifts which are great, the pool and outdoor area looks lovely and there’s a little play area for young children, it also looks lovely.
The food wasn’t great for us, we are a bit fussy but it was worse than we thought it would be. Breakfast is lovely, so many options but nothing is hot or near to hot, so don’t expect piping hot food, it’ll be warm at best.
We were half board so had dinner too, there aren’t loads of options and there’s no children's section either like most hotels. A lot of the time we ordered from Glovo and got food delivered to the hotel.
The room is dated and basic but was fine, you get hand soap, shower gel and shampoo sachets and the housekeeping clean if you want it cleaning and provide fresh towels. The evening we arrived I found the bathroom had apparently been cleaned but it was dirty with hairs over the toilet seat and all in the bath. I had to clean it myself before we used anything. I didn’t find the beds too uncomfortable considering lots say how awful they are.
The noise from the train, planes, thin walls is a lot, it does disrupt.
