Hotel Panorama & Spa

Photo gallery for Hotel Panorama & Spa

Primary image
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
View from room

Overview of Hotel Panorama & Spa

Hotel Panorama & Spa

4.0 star property
4-star hotel with full-service spa, connected to a shopping centre, near Caldea Spa

7.6/10 Good

354 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €63
Price available on 18/07/2022
Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Self parking
  • Spa tub
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Caldea Spa - 4 min drive
  • Pyrenees Andorra Shopping Centre - 5 min drive
  • Palau de Gel - 10 min drive
  • Alt Pirineu Natural Park - 26 min drive
  • Soldeu Ski Resort - 22 min drive
  • GrandValira - 21 min drive
  • Naturlandia - 32 min drive
  • Pal-Arinsal Ski Resort - 35 min drive
  • Pyrenees Ariégeoises Regional Natural Park - 93 min drive
  • Pas de la Casa Resort - 33 min drive

Getting around

  • La Seu d'Urgell (LEU) - 41 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 41 min drive
  • Porte-Puymorens Station - 42 min drive
  • Area shuttle (surcharge)

About this property

Hotel Panorama & Spa

Take in the views from the rooftop terrace when you stay at Hotel Panorama & Spa. Guests can be pampered with massages at the spa, and Restaurant Panoramic, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a health club. The pool and helpful staff get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Covered on-site self-parking (EUR 16 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Off-site

  • Area shuttle within 0,2 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)
  • Children's games

What to do

  • Ski passes
  • Pool table
  • Table football
  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Skiing lessons nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3444 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Health club
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • Catalan
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Pillow menu
  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zona Relax. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Restaurant Panoramic – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Snack-Bar – This bar serves breakfast, lunch and dinner. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from November 14 2022 to November 15 2022 (dates subject to change):
  • Spa

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 3.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs EUR 16 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards and cash.

Also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Andreea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Damian, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mislav, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Panorama View for sure: but what a car park!
Location ofders glorious views over the city: the car park is HORRENDOUS however & staff became easily frustrated! They did manage the novel social distancing at breakfast very well however!
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

un hotel viejo pero bien
Hace 30-40 años, seguro que era uno de los mejores hoteles en Andorra. Aun esta bien, pero es un hotel viejo. Lo mejor: piscina y sauna. Lo peor: desayuno, zumo artificial y cafe de maquina industrial. Servicio bien. Facil de ir andando a todo el pueblo.
anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely view of city and mountains. Good sized rooms. Large dining room for breakfast and dinner buffets. Nice selection of items served at buffet meals. Great indoor pool. Close to shopping. Drop-off point at front of hotel is rather small, with room for only about 4 vehicles. If full, can be problematic since just off busy road. Actual parking for hotel in different area, but valet parks for you when check-in and brings when leaving.
1-night family trip
Verified Expedia guest review

8/10 Very good

Good location
The service was excellent
Yossi, 2-night family trip
Verified Hotels.com guest review