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All properties in Playa del Carmen, Quintana Roo, Mexico

Allegro Playacar - All Inclusive

All-inclusive beachfront property with pool bar, near Quinta Avenida

  • Free buffet breakfast, free WiFi, and free parking
From
€126

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Allegro Playacar - All Inclusive
  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
1 / 41Pool
8.2.Very Good.
  • Food was garbage, drionks were well drinks, only enjoyed the pool. I would stay away....

    Feb 18, 2021

  • Great beach , poor upkeep of facilities. Pool bathroom needs total renovation, steps to…

    Mar 5, 2020

See all 380 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 286 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • 3 outdoor pools
  • Free children's club

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (free)

What’s around

  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Maritime Terminal - 24 min walk
  • Playa del Carmen Main Beach - 24 min walk
  • Mamitas Beach Club - 39 min walk
  • Nuestra Senora del Carmen Catholic Church - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Family Room, Ocean View
  • Superior Room
  • Premium Room

Location

  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Maritime Terminal - 24 min walk

What’s around

Landmarks

  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Maritime Terminal - 24 min walk
  • Playa del Carmen Main Beach - 24 min walk
  • Mamitas Beach Club - 39 min walk
  • Nuestra Senora del Carmen Catholic Church - 33 min walk
  • Playacar Golf Club - 39 min walk
  • Plaza Paraiso - 21 min walk
  • Paseo del Carmen - 21 min walk
  • Yucatek Divers - 27 min walk
  • 3D Museum of Wonders - 30 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

At a glance

Size

  • 286 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 5 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 38
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Topaz - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.

Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Small print

Also known as

  • All Inclusive Allegro Playacar
  • Occidental Playacar
  • Playa Del Carmen Allegro
  • Allegro Playacar Resort All Inclusive Playa del Carmen
  • Allegro All Inclusive All-inclusive property
  • Allegro Playacar Playa del Carmen
  • Allegro Playacar All Inclusive Playa del Carmen
  • Allegro Playacar - All Inclusive Playa del Carmen
  • Allegro Playacar - All Inclusive All-inclusive property
  • Allegro Playacar All Inclusive All-inclusive property
  • Allegro Playacar
  • Allegro Playacar All Inclusive
  • Playacar Allegro
  • Allegro Playa Del Carmen
  • Allegro Playacar Occidental
  • Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Occidental Allegro Playacar Hotel Playa Del Carmen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

This property charges the following mandatory cleaning fees per accommodation, per day collected at the property: 1.50 USD.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Allegro Playacar - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring international cuisine and pool views. Nearby restaurants include Perché no (2.4 mi), Doña Aurelia (2.5 mi), and L'Atelier (2.6 mi).
  • Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the property's other amenities, which include a fitness center and spa services. Allegro Playacar - All Inclusive also has a garden.
8.2.Very Good.
  • 8.0.Very Good

    Allegro Playacar is set up like a village of low rise thatched roofed two floor units. Our upper suite was updated and clean and the bed and linens were very comfortable. Each suite has a nice sized balcony/porch and we were able to see a bit of the ocean. The walkability is very good and they provide barrier free access on the grounds. The surroundings are very picturesque. We were impressed that they had special wheelchairs for beach access. And we saw those chairs being put to good use. The beach is lovely and goes on forever and there are different water sports offered. We are shade lovers, and although there are palm trees that provide some shade on the beach, we would have liked to have more sun shelter options. The two very lovely pools had canvas, lattice shelters, however, they did not block all of the sun. We would have preferred that the canvas pieces were closer together to provide complete shade. The staff were very efficient and they provided beach and pool activities. The evening entertainment was good. There was a good variety of food as well as whatever drinks you preferred. There were drinking water dispensers as well. We had one issue with a clogged toilet and it was fixed in no time! Check in was efficient and we were welcomed and given a tour by Israel who made us feel right at home. We are looking at returning next year for a longer stay instead of renting an Airbnb in Cancun. Cheers!

    Matthew, 2 night romance trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    El personal es muy atento, son muy amigables y con buena energía! Ios mejores. La comida deliciosa, la playa muy bonita, el hotel muy limpio, buenas bebidas. Aunque mi consejo es, si van en plan familiar o plan relax este es el lugar perfecto. Si van en plan locura y una ciudad con muchos más ambiente entonces Cancún.

    Daniela, 5 night family trip, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This was my 2nd time staying at Allegro. Love this place! Staff is great, rooms updated and clean, food was good and entertainment offered if you are looking for some. They don’t serve alcohol til noon, so stock up night before. Ha. Cant wait to go back! I heart Alegro!

    Charlie, 2 night family trip, Feb 11, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Beach area was beautiful. Horrible guest services. Upon arrival we found the room we had did not have air conditioning. We had to ask 4 times over 2 days before we got an answer. They made us change rooms. The guy they sent to help us move rooms was 2 hours late and he was rude when he saw our luggage and made a fuss because he had to go back to get a luggage carrier. When they move us into the new room, it was in the back of the resort in a room that the lights did not work, the drain in the shower backed up every time we took a shower, the phone didn’t work and the TV did not work. We asked multiple times for assistance and were told that they would be sending some one to our room. No one ever showed up. We finally just gave up asking. We paid extra for a week of internet use and then had to pay for an entire week when we only needed 3 days. Internet should not cost $90 for a 10 day stay!!! We were not timeshare clients and were were treated like 2nd class. If the resort is going to cater to only timeshare holders, they should not allow other guests.

    10 night trip with friends, Feb 3, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The best thing about this resort, is the friendliness of the staff,especially the restaurant servers. Miguel, Humburto,Alec,Richardo and Sarai, you all went above and beyond for us during our 2 week stay. The food is excellent. The beach is beautiful . Lots of loungers so never had to worry about getting down to the beach early to make sure we got chairs. The only downfall is the air conditioning...it works but never really got the room cool.it took 3 days to get it down to 21C. We cant wait to fo back!

    Laurie, 14 night family trip, Jan 26, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very clean, friendly and hard working staff, amazing beach and turquoise waters

    Mark, 6 night family trip, Jan 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff is wonderful. Very clean resort. food only ok.

    4 night trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This resort is beautiful, the grounds are lovely and well kept, and really give you the feel of being in a tropical paradise! You wake every morning to the sounds of tropical birds. Because the rooms are in individual bungalow style, they are very private. You are steps from a pool and the beach, and the beach is very clean and free of seaweed, with beautiful white sand and lovely warm water. But the staff is what truly sets this place apart - they make you feel like royalty, they are gracious, accommodating and extremely helpful in every way.

    Lola, 4 night romance trip, Jan 10, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Amazing resort but mediocre food

    Amazing resort on the beach. It is very beautiful. The service is very prompt and very good. Only thing that could be improved a lot is the food is very mediocre. Especially for vegetarians there is nothing much to eat.

    Expedia, 5 night trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great variety of food and entertainment. The staff were pleasant and were helpful. Food and drinks were varied and served with smiles.

    7 night family trip, Dec 21, 2019

    Verified Orbitz guest review

See all 380 reviews