Royal Hideaway Playacar All Inclusive - Adults only

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Primary image
On the beach, white sand, beach cabanas, beach umbrellas
On the beach, white sand, beach cabanas, beach umbrellas
On the beach, white sand, beach cabanas, beach umbrellas
Outdoor pool

Overview of Royal Hideaway Playacar All Inclusive - Adults only

VIP Access

Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only beachfront hotel with spa, near Quinta Avenida

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 2 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Beach bar
  • Pool bar
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 25 min walk
  • Playa del Carmen Main Beach - 27 min walk
  • Playacar Golf Club - 2 min drive
  • Playa del Carmen Maritime Terminal - 8 min drive
  • Mamitas Beach - 13 min drive
  • Grand Coral Golf Riviera Maya - 17 min drive
  • Xplor Theme Park - 17 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Ferry to Cozumel - 22 min drive
  • Maroma Beach - 33 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

About this property

Royal Hideaway Playacar All Inclusive - Adults only

4.5-star luxury hotel in the heart of Playacar
At Royal Hideaway Playacar All Inclusive - Adults only, you can look forward to free full breakfast, 18 holes of golf and a round-trip airport shuttle. With a white sand beach, beach cabanas and a beach bar, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a facial or a Swedish massage at the on-site spa. The on-site restaurant, Ventanas, features Spanish cuisine. Aerobics classes are offered at the health club; other things to do include basketball, beach volleyball and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, massage treatment rooms and tour/ticket information
  • A gift shop, a front desk safe and a porter/bellboy
  • Guest reviews say great things about the location
Room features
All 200 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as Laptop workspace and air conditioning. Guests reviews give good marks for the size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Separate bath and shower

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily.

Dining

Ventanas – This restaurant specialises in Spanish cuisine.
Spices – This diner specialises in Mexican cuisine. Open daily.
Palazzo – This diner specialises in Italian cuisine. Open daily.
Azia Avant Thai – This diner specialises in Thai cuisine. Open daily.
The Grill – On-site diner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip. Maximum occupancy 5)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The restaurants at this property enforce a formal dress code.

Also known as

Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults Hotel
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hiaway Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only offer free cancellation for a full refund?
Yes, Royal Hideaway Playacar All Inclusive - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on 30 September 2022 start from €320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Hideaway Playacar All Inclusive - Adults only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Hideaway Playacar All Inclusive - Adults only?
Yes, there's an outdoor pool.
Are pets allowed at Royal Hideaway Playacar All Inclusive - Adults only?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Hideaway Playacar All Inclusive - Adults only?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Royal Hideaway Playacar All Inclusive - Adults only?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Royal Hideaway Playacar All Inclusive - Adults only?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Royal Hideaway Playacar All Inclusive - Adults only and nearby?
Have fun with on-site activities such as kayaking, sailing and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Royal Hideaway Playacar All Inclusive - Adults only also has 3 bars, a health club and beach cabanas, as well as an arcade and a garden.
Are there restaurants at or near Royal Hideaway Playacar All Inclusive - Adults only?
Yes, there are 6 on-site restaurants, featuring Spanish cuisine. Nearby restaurants include El Nero (2.1 mi), Ristorante Latinos (2.1 mi) and Perché no (2.5 mi).
Does Royal Hideaway Playacar All Inclusive - Adults only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Royal Hideaway Playacar All Inclusive - Adults only like?
Royal Hideaway Playacar All Inclusive - Adults only is in Playacar. Popular attractions include Xcaret Eco Theme Park, which is 20 minutes away by car. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

joshua, 4-night trip
Verified Expedia guest review

8/10 Very good

Morgan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Seaweed is pretty much everywhere !!
Andrey, 7-night trip with friends
Verified Orbitz guest review

8/10 Very good

Our concierge, Ricky was awesome! The entire staff was great. Love the grounds...beautiful!!
Kathrene, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay. Beautiful installations. Be aware of sargassum weed season, which will cover the the beach and no more turquoise waters. (season is from April to August). You can always enjoy the swimming pool and jacuzzi. Food was good, not excellent, but personnel are always kind and helpful.
jose, 4-night romance trip
Verified Expedia guest review

8/10 Very good

I really like the royal hideaway, staff around the pool is amazing, helpful and always willing to please you. The atmosphere around the pool is relaxing, people are very respectful, no loud music and very clean. Rooms are a bit dated, especially the bathrooms, but they work. We notice that the breakfast buffet was lacking a little bit of variety in comparison with our previous visits but you'll still find the basics to start your day. Dinners are really great and you'll find excellent choices. Overall this is not the most modern hotel but the attention, and atmosphere make up for the lack of modern installations. It is relaxing, clean and I would go again in a heart bit!
Barbara, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jarrick, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff
Paul, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

:)
Jason, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

They had 5 restaurants on the property that were all 5 star quality. Gave different choices for dinner and we were not eating the same food each day. Staff spoke both English and Spanish. They were extremely pleasant and enjoyable as they would help with Spanish words. Overall the staff seemed as if they truly enjoyed their jobs and were excited to help you.
Justen, 7-night family trip
Verified Expedia guest review