6/10 Good
22 July 2022
Would not return
The hotel was in a cool building, but it has definitely seen better days. The room had mold in the bathrooms and the shower curtain was gross. The pain was peeling in the room. The whiskey bar manager was very informative and kind, had a great pre-dinner drink there. On checking out, they had charged someone else's meals to my room. Rather than just fix the obvious mistake since I had my own dinner meal charged already, they wanted me to wait while they went and found all the receipts for the day to find the error. I have better things to do on my vacation than wait for them to sift through receipts to prove I didn't buy something I didn't buy. Eventually, I just left and will contest the charges through my credit card. Really annoying and unprofessional reaction to their error, though.
Kenneth, 1-night trip
Verified Hotels.com guest review