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1 room, 2 adults

The Peninsula Chicago

5-star5 stars
108 East Superior Street, Chicago, IL, 60611, United States of America

Luxury hotel with spa, near Chicago Water Tower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,889 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Wellness
Great wellness & sports facilities
Food
Delicious food

The Peninsula Chicago

from €401
  • Superior Room
  • Deluxe Room, 1 King Bed
  • Grand Deluxe, Room, 1 King Bed
  • Executive Suite
  • Deluxe Suite, 1 King Bed
  • Junior Suite
  • Grand Deluxe, Double Room
  • Premier Room, 1 King Bed
  • Premier Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Suite, 2 Double Beds
  • Premier Suite
  • Grand Deluxe, Suite

What’s around The Peninsula Chicago

Landmarks

  • In Near North Side
  • Chicago Water Tower - 2 min walk
  • Water Tower Place - 4 min walk
  • John Hancock Center - 5 min walk
  • Tribune Tower - 8 min walk
  • Chicago Riverwalk - 10 min walk
  • Wrigley Building - 12 min walk
  • Grant Park - 16 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 27 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 28 min drive
  • Chicago, IL (PWK-Chicago Executive) - 37 min drive
  • Millennium Station - 17 min walk
  • Chicago Van Buren Street Station - 26 min walk
  • Chicago Union Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Grand Station (Red Line) - 8 min walk
  • Chicago Station (Brown Line) - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 339 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 30 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Peninsula Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Guests under 16 years old are not allowed in the spa.

Dining

Shanghai Terrace - This theme restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

The Lobby - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Pierrot Gourmet - This bistro specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Bar - This bar specializes in American cuisine and serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

The Peninsula Chicago’s small print

Also known as

  • Chicago Peninsula
  • Peninsula Chicago Hotel
  • Peninsula Chicago
  • Peninsula Hotel
  • Peninsula Hotel Chicago
  • The Peninsula Chicago Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Optional extras

Valet parking costs USD 72.00 per night with in/out privileges

Rollaway beds are available for USD 35.0 per day

Breakfast costs between USD 20 and USD 80 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 100.00 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.8 From 646 reviews

Exceptional 10.0
Best hotel in US
This hotel is truly outstanding and rates a 10!. Great product and service. Attentive and welltrained staff. The housekeeping staff noticed I had a CPAP machine on the nightstand and discreetly placed a bottle of specially bottled distilled CPAP water on the nightstand for the nights use. Also, we were early for our rooms and staff kept our luggage and then texted us when our rooms were ready and had our bags waiting in the room. Food in the restaurants was also of the highest quality and we had an excellent dinner with great service at the Shanghai Terrace. Everyone was attentive and courteous. the room had multiple computer and phone chargers and the I-Pads which controlled HVAC, lighting, TV, and music was intuitive and easy to use. Really outstanding hotel and one of the best in the US.
David, us2 night family trip
Exceptional 10.0
World Class Hotel World Class Experience
Constantine, us2 night romance trip
Fair 4.0
Customer service needs training
My name is Andrius Simulis, my wife and I stayed in room 813 from 7/26-7/28. With your hotel being rated 5 stars, we were quite dissatisfied with your customer service and employee manners. We arrived Friday evening and had to come twice to have our cards activated from the 8th floor to the lobby. Upon entering the room, there was no water, so we had to get room service, just for water. Which costs quite a bit. Saturday I had a meeting, and I needed to iron my shirt and pants. No iron or ironing board was present at the room. I travel a lot for work and wouldn't even expect such an inconvenience. I had to call customer service and have it delivered, which made me late for my meeting, left me looking very unprofessional. Saturday evening, we came back, went to bed and couldn't sleep because a dog in the next room was barking uncontrollably throughout the night. Paying $500+ per night, i would not expect to have to listen to dogs when I'm in bed and have meetings all Sunday. Upon check out, i explained the whole story to the receptionist. She did not even apologize and explained that i should call the 24/7 operator. She asked what do you want me to do? Her response was 50% off parking. I mean, spending many nights in different hotels, this was the first instance it ever happened. That is very rude and very poor customer service. I would like to see her sit in meetings after a sleepless night She said that she will talk with security to watch for dogs.
Andrius, us1 night business trip
Exceptional 10.0
5 Star all the way
Wow. The best hotel in Chicago! We have stayed at all of the 5 star properties in Chicago and Peninsula is now our favorite. The service is excellent, but the location, room setup, and overall amenities make the difference. Great job to the Peninsula Chicago team!
Stephen, us2 night romance trip
Exceptional 10.0
Chi town Juky 2019
We love the Pwnisula, only have good things to say and will always tell friends you stay here when in Chicago. The location is excellent, good in every Restuarant is exceptional.
Jo, usRomance trip

The Peninsula Chicago

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