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All properties in Xpu-Ha, Quintana Roo, Mexico
1 room, 2 adults

Hotel Esencia

5-star5 stars
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750, Mexico

Upscale beachfront resort with spa, near Xpu-ha Beach
  • Free WiFi and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Best. Place. Ever. Everything and everyone was amazing.Oct 1, 2019
  • Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really…Aug 30, 2019

Hotel Esencia

  • Family Room, Multiple Beds (Jungle Suite with Plunge Pool)
  • Family Suite, 1 King Bed (Jungle Suite with Plunge Pool)
  • Esencia Jungle Suite
  • Luxury Suite (Master Beach Suite)
  • Panoramic Suite (Master Suite)
  • Luxury Suite (Beach Suite)
  • Panoramic Suite (Ocean Suite)
  • Premium Penthouse
  • Premium Villa (Pool)
  • Villa (Yum-Ha Private Villa)
  • Presidential Bungalow
  • Rooftop Wellness Suite

What’s around Hotel Esencia

Landmarks

  • On the beach
  • Xpu-ha Beach - 14 min walk
  • Ecopark Kantun Chi - 23 min walk
  • Cenote Cristalino - 26 min walk
  • Chikinha Cenote - 42 min walk
  • Taj Mahal Cenote - 2.4 mi / 3.8 km
  • Puerto Aventuras Golf Club - 2.8 mi / 4.6 km
  • Puerto Aventuras Marina - 3.2 mi / 5.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 74 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-12:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The check-in location differs from the property location. To check in, go to Casa Maya To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Children's club*

Pets

  • Pets allowed (dogs only)*

  • Restrictions apply*

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Cruise terminal shuttle*

  • Ferry terminal shuttle*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Onsite parking includes off-street options

Offsite

  • Theme park shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Yoga classes/instruction on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach umbrellas
  • Pool sun loungers
  • Free use of nearby fitness center
  • Spa tub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 16
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Handrails in stairways
  • Closed captioned TV
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Netflix
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Esencia Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Beefbar Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mistura Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room Service - Onsite restaurant. Open 24 hours. Open daily.

Café Esencia - Onsite café. Open daily.

Hotel Esencia’s small print

Also known as

  • Esencia Hotel Xpu-Ha
  • Hotel Esencia Riviera Maya
  • Hotel Esencia Resort
  • Hotel Esencia Xpu-Ha
  • Hotel Esencia Resort Xpu-Ha
  • Esencia Xpu-Ha
  • Esencia Hotel Playa Del Carmen
  • Esencia Hotel Playa Del Carmen
  • Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
  • Esencia Hotel
  • Hotel Esencia Xpu-Ha
  • Esencia Hotel Solidaridad
  • Esencia Solidaridad

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 7:00 PM.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds.

This property uses a grey water recycling system and eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 10 percent of room rate

Resort fee inclusions:

  • Housekeeping

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 1500.0 per night

Breakfast costs between USD 990 and USD 1770 for adults, and USD 550 and USD 990 for children (approximately)

Cribs/Infant beds are available for USD 1500.0 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 2500 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 3850 per vehicle (one-way, Maximum occupancy 4)

Airport shuttle service for children up to age 11 costs USD 3850 (one-way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Esencia

  • Does Hotel Esencia offer free cancellation for a full refund?
    Yes, Hotel Esencia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Esencia?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Esencia?
    Yes, there's free self and valet parking.
  • Is there a pool at Hotel Esencia?
    Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Are pets allowed at Hotel Esencia?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 2500 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Esencia?
    Check-in ends–12:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Hotel Esencia?
    Yes, there are 3 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Le Bistrot Chez Dede & Lalo (3.3 mi), Paparazzi (3.3 mi), and Dolce Vita (3.3 mi).
  • Is airport shuttle service offered by Hotel Esencia?
    Yes, an airport shuttle is available. The charge is USD 3850 per vehicle one-way.
  • What is there to do at Hotel Esencia and nearby?
    Have fun with onsite activities like kayaking and volleyball. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hotel Esencia also has a 24-hour fitness center and a sauna, as well as a picnic area and a garden.

Recent reviews

Exceptional 9.8 From 16 reviews

Exceptional 10.0
Just Amazing !!!
Meri, us2 night romance trip
Exceptional 10.0
Beautiful place
Beautiful property, one of the finest in the world, not for corporate people
Raymond, gb4 night romance trip
Exceptional 10.0
Wonderful get away
It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
us7 night family trip
Exceptional 10.0
Hotel Esencia in August.
Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Michael, us4 night romance trip
Exceptional 10.0
EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Heather, us3 night trip
Very Good 8.0
Hörligt men dyrt
Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Micaela, se10 night family trip
Exceptional 10.0
au2 night trip
Exceptional 10.0
us5 night trip
Exceptional 10.0
us8 night trip
Exceptional 10.0
priscilla, us5 night romance trip

Hotel Esencia