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All properties in Cusco, Cusco (region), Peru
1 room, 2 adults

Novotel Cusco

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
San Augustin 239 Esquina, Cusco, Cusco, 000000, Peru

4-star hotel with restaurant, near Plaza de Armas
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Lovely hotel - very central - staff very friendly and helpfull - great breakfast would…Jun 20, 2019
  • The property is absolutely stunning, especially for the price. The staff was super…Jan 5, 2021

Novotel Cusco

from €45
  • Standard Room, 1 Double Bed with Sofa bed
  • Standard Room, 2 Twin Beds
  • Duplex, 1 Double Bed (Colonial)

What’s around Novotel Cusco

Landmarks

  • In Cusco Historic Center
  • Plaza de Armas - 5 min walk
  • Cusco Cathedral - 4 min walk
  • San Pedro Market - 12 min walk
  • Hatunrumiyoc - 1 min walk
  • UNSAAC Yale International Center - 2 min walk
  • Museum of Religious Art - 2 min walk
  • Twelve Angled Stone - 2 min walk

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive
  • Cusco Wanchaq Station - 14 min walk
  • San Pedro Station - 14 min walk
  • Poroy Station - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 11:00 AM-anytime
  • Check-out time is 9:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Cave - This restaurant serves breakfast, lunch, and dinner.

Novotel Cusco’s small print

Also known as

  • Cusco Novotel
  • Novotel Cusco
  • Novotel Hotel Cusco
  • Accor Cusco
  • Novotel Cusco Hotel Cusco
  • Novotel Cusco Hotel
  • Novotel Cusco Hotel
  • Novotel Cusco Cusco
  • Novotel Cusco Hotel Cusco

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (18%) may be charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of PEN 35.75 for adults and PEN 35.75 for children (approximately)

Airport shuttle service is offered for an extra charge of PEN 50 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Cusco

  • Does Novotel Cusco offer free cancellation for a full refund?
    Yes, Novotel Cusco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Novotel Cusco currently open?
    This property is closed from April 1 2020 to November 30 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Novotel Cusco?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Cusco?
    Sorry, there's no onsite parking at Novotel Cusco.
  • Are pets allowed at Novotel Cusco?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Novotel Cusco?
    You can check in from 11:00 AM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 9:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Cusco?
    Yes, there's an onsite restaurant, La Cave. Nearby restaurants include Heidi (3-min walk) and Papachos (3-min walk).
  • Is airport shuttle service offered by Novotel Cusco?
    Yes, an airport shuttle is available. The charge is PEN 50 per person one way.

Recent reviews

Superb 9.0 From 309 reviews

Exceptional 10.0
Friendly and helpful staff. Good food but pricey to local standard. Nice clean rooms and great service from staff. Not much view from most of the rooms. No gym or swimming pool but a spa. Courtyard is beautiful and more at night with the lighting
Mojome, us3 night family trip
Exceptional 10.0
The location was great. Near lots of shops and restaurants.
us2 night family trip
Exceptional 10.0
Great location, friendly staff and very clean facility
us1 night romance trip
Exceptional 10.0
Great location, great food, very friendly and helpful staff,
us1 night romance trip
Exceptional 10.0
It is in a really good location to walk (5min) to the historical center of Cusco.
Nick, ca1 night family trip
Very Good 8.0
Breakfast wasn’t included even though it was advertised as being included. Otherwise great stay.
us2 night romance trip
Exceptional 10.0
Wonderful warm friendly and helpful staff all with excellent English- nothing was too much trouble - a nice downtown location near the cathedral and museum with many local restaurants - the Novotel has its own excellent restaurant and bar and 24 hour room service - laundry left before 10am is back by 6pm- bath and shower in my room and some English speaking TV channels.
Felicity, au3 night trip
Very Good 8.0
Staff were excellent. Location great. Breakfast was ok but dinner also very good. Would stay again
us7 night trip
Exceptional 10.0
Perfect location, great breakfast, friendly staff.
Juanjaramillo, us2 night romance trip
Exceptional 10.0
The most breathtaking and the staff was extremely nice and spoke English very well! We loved it!!
JenRooney, us4 night trip

Novotel Cusco