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All properties in Chicago, Illinois, United States of America
All properties in Chicago, Illinois, United States of America

Embassy Suites Chicago Downtown Magnificent Mile

4-star4 stars
Great for familiesThis property has good facilities for families.
511 North Columbus Drive, Chicago, IL, 60611, United States of America

4-star hotel with 2 restaurants, near Chicago Riverwalk
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,856 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Bar
Bar is awesome
Service
Fantastic service
Room
Great room

Embassy Suites Chicago Downtown Magnificent Mile

from €165
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Bedroom, Accessible, Bathtub
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Premium Suite, 1 King Bed, Non Smoking
  • Premium Suite, 2 Double Beds, Non Smoking
  • Premium Suite, 2 Double Beds, Non Smoking, Lake View
  • Room, 2 Double Beds, Accessible, Bathtub
  • Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)
  • Premium Suite, 1 King Bed, Non Smoking, Corner
  • Premium Suite, 2 Double Beds, City View
  • Suite, 2 Double Beds
  • Suite, 2 Double Beds, City View (High Floor)
  • Suite, 2 Double Beds, Lake View (High Floor)
  • Suite, 1 King Bed, City View, Corner
  • Premium Suite, 1 King Bed, City View
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, City View
  • Presidential Room, 2 Bedrooms, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Embassy Suites Chicago Downtown Magnificent Mile

Landmarks

  • In Near North Side
  • Chicago Riverwalk - 4 min walk
  • Tribune Tower - 5 min walk
  • Grant Park - 11 min walk
  • Wrigley Building - 11 min walk
  • Navy Pier - 11 min walk
  • Chicago Water Tower - 12 min walk
  • Chicago Children's Museum - 12 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 17 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 28 min drive
  • Chicago, IL (PWK-Chicago Executive) - 37 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago Museum Campus-11th Street Station - 2 min drive
  • Grand Station (Red Line) - 9 min walk
  • State Station - 14 min walk
  • Randolph-Wabash Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 455 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2001
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

511 North - This restaurant specializes in American cuisine and serves lunch and dinner.

Bellwether Meeting House - This restaurant serves brunch, lunch, and dinner.

Embassy Suites Chicago Downtown Magnificent Mile’s small print

Also known as

  • Embassy Suites Chicago Downtown Lakefront
  • Embassy Suites Lakefront
  • Embassy Suites Lakefront Hotel
  • Embassy Suites Lakefront Hotel Chicago Downtown
  • Embassy Downtown Lakefront Suites
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel
  • Embassy Suites Chicago Downtown Magnificent Mile
  • Embassy Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 46 per night

Valet parking costs USD 65 per day with in/out privileges

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

WiFi is available in public areas for USD 14.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 1,804 reviews

Very Good 8.0
Blankets weren’t clean nor was the shower. Having to pay for parking on top of hotel fees was a bit much and unappreciated. Even had to pay extra if you wanted to use the cart to take belongings to your room.
Michelle, us2 night family trip
Very Good 8.0
Service With “NO” Smile ...
Loved the location, the hotel itself was great. I loved the rooms and the layout, very comfortable for a little home away from home. My only complaint is that rude service especially in sales and catering when they refuse to accommodate us with a free meeting room for one simple hour upon our arrival so we could do a group check in and get things off to a good start. We didn’t need a water station or anything just an empty room for an hour and they wanted to charge $300 it was also the way they handled it very unprofessional! The lady even snapped “We are running a business here”. News flash so am I which is what I was doing there. We booked 12 rooms for 2 nights each (some 3 nights) and spent a lot of money on parking, gift shop/snack, room service and more. I didn’t think using an empty room with some chairs was an unreasonable request. Ultimately we just used the open seating/breakfast area for free and saved $300 but it wasn’t the professional image we like to portray nor did it do anything to enhance their professional image either. Very disappointed. Even room service and front desk staff had an attitude ... service with NO smile should be their motto. That didn’t bother us as much as the incident with sales & catering. You’d think they’d want to assist the businesses doing business at the hotel especially. Lesson learned.
craig, us2 night business trip
Exceptional 10.0
Great place to stay
Excellent hotel clean and close to the Pier.
Robert D, us1 night family trip
Fair 4.0
Disappointed....this place needs some changes
I have frequently stayed at Embassy Suites and have stayed at this one before as well (10 years ago). I was really disappointed at the cleanliness and quality of this hotel now. I was disappointed at the breakfast service and happy hour. It was completely full of people and there weren’t enough tables to accommodate guests. The floors were incredibly sticky and very dirty in that area. When asked to have a table cleaned, it was met with an eye roll and only half the table being cleaned as I was standing there holding 2 babies with 2 other kids in tow. Breakfast was about the same. It was extremely crowded and we went early in the morning to try and avoid the crowd. We went at the hotel’s recommended time for low traffic. It was a 30 minute wait for the fresh cooked line. For such a large hotel, I found it odd that their seating area wouldn’t be larger to accommodate more guests (or having a larger breakfast options area), especially when people stay there for the free happy hour and free breakfast. Breakfast was sub par. Again with the sticky floors and dirty tables met with a little attitude when asked for help cleaning them off as my husband and I were dealing with babies. The room had seen better days and had 2 slumpy bad mattresses and horrible pillows. Carpet felt gross and bathroom needed lots of love. With 4 kids the last thing you are going to do after unpacking is ask for a different room. Room service left a lot to be desired...ick.
us1 night family trip
Exceptional 10.0
All smiles!!!
Servive was excellent. Pool clean and comfortable. The breakfast was first class too. Fresh made omelets were fantastic, along with anything else you can imagine.
Nina, us1 night family trip

Embassy Suites Chicago Downtown Magnificent Mile

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