Hilton Mauritius Resort & Spa

Very old bad food bad air conditioner as 5 stars hotel i was expected better than this servicei will not come again

Hilton Mauritius Resort & Spa is by far one of the best hotel in Mauritius and we will definitely be back in the future!

Staff were terrible and beach front suite needs to be renovated

Service was phenomenal. Beautiful facility. Room was absolutely beautiful. Food was good. Not many American Dishes available.

If you want to stay in Flic-en-Flac, stay here! The views are incredible - the view at the front of the hotel is almost unreal it is so beautiful. The views from our room were equally amazing - especially the sunsets. The staff are really helpful. The hotel is convenient for supermarkets etc. A great walk along the beach. Breakfast is great! Very plentiful food. The free water sports/ dolphin watching are well worth doing. Definitely do the sunset hike. The sunset views were well worth it! The only issue we had was getting our room cleaned, as sometimes it wasn't cleaned by 3pm. It really was the perfect location and we had the most wonderful holiday here.

The family room was perfect for us, Ginger Thai restaurant was excellent, breakfast was good. Best of all was the staff who provided amazing service with a smile. Big thank you to them for making it such a memorable holiday.

The hotel and the staff is amazing, love architecture and low construct. But, the hotel is in need of a little bit of refresh, or touch up in both the rooms and hotel area. I would recommend the hotel, but personally I would say it's better suited for low season, when the price is more reasonable and a loooot fewer people. I stayed for two weeks in a seaview doubleroom, by the infinity pool - which is also located further away from the nightly entertainment that could be quite loud if you have your room close. And they don't need a band or DJ every night, sometimes we wished it would've just been a quiet evening by the bar / lounge / beach.

We had a good stay overall - there was just too many 1-star facets to recommend the Hilton with a lot of confidence. There were many pros during our stay such as great senior staff (such as Damian); food; facilities; and much more. We loved the room - very clean! You can see they are setup for success; but then there is clearly a gap in training and internal systems. There was a few let down moments which were very irritating with our expectations set on 5-star quality all the way... Junior staff were not trained well - there was literally daily miscommunication about resort activities, dinner and taxi arrangements. And for them to process something simple like adding a taxi to your room - took at least 5 minutes each time. There was also a case where their handyman were drilling in the room next to us on a Wednesday afternoon whilst we were sleeping; and where my wife's hairbrush just went missing after our room was cleaned - after reporting this we just got no response. @Hilton - you've got everything you need to be the best Hotel in Mauritius - train your newbies better and simplify your systems.

The staff are welcoming and extremely helpful in the entire resort The room and bathroom were outdated The pool was not well maintained and the temperature of the jacuzzi was not warm enough

Amazing can’t wait to go back. Only issue was a dripping shower that woke me up a few times. Food was outstanding!