Sofitel Hamburg Alter Wall
Riverfront hotel with spa, near Miniatur Wunderland
- Free WiFi
- All (84)
- Exterior (6)
- Rooms (39)
- Interior (10)
- Fitness/Leisure (12)
- Bar/Dining (15)
- Other (2)
Terrace/Patio
Pool
Indoor Pool
Indoor Pool
Living Area
Suite, 1 King Bed (Prestige, Fleet or City View) - Guest Room
Guest Room
Guest Room
Luxury Room, 1 King Bed, View (canal or city view) - Guest Room
Bathroom
Bathroom
Exterior
Exterior
Exterior
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Spa
Spa
Spa
Lobby
Lobby Sitting Area
Sports Facility
Fitness Facility
Library
Meeting Facility
Meeting Facility
View from Hotel
Pool
Suite, 1 King Bed (Prestige, Fleet or City View) - Guest Room
Guest Room
Guest Room
Superior Room, 1 King Bed, City View - Guest Room
Suite, 1 King Bed (Prestige, Fleet or City View) - Guest Room
Classic Room, 1 Queen Bed - Bathroom
Suite, 1 King Bed (Prestige, Fleet or City View) - Bathroom
Exterior
Hotel Bar
Restaurant
Restaurant
Breakfast Area
Spa
Spa
Spa
Meeting Facility
Meeting Facility
Meeting Facility
Guest Room
Guest Room
Junior Suite, 1 King Bed, View (canal or city view) - Guest Room
Guest Room
Classic Room, 1 Queen Bed - Guest Room
Bathroom
Bathroom Sink
Restaurant
Coffee Service
Restaurant
Meeting Facility
Meeting Facility
Classic Room, 1 Queen Bed - Guest Room
Guest Room
Suite, 1 King Bed (Prestige, Fleet or City View) - Guest Room
Guest Room
Suite, 1 King Bed (Prestige, Fleet or City View) - Guest Room
Luxury Room, 1 King Bed, View (canal or city view) - Bathroom
Luxury Room, 1 King Bed, View (canal or city view) - Bathroom
Breakfast Area
Restaurant
Restaurant
In-Room Dining
Superior Room, 1 King Bed (Fleet View) - Guest Room View
In-Room Business Center
Superior Room, 1 King Bed, City View - Guest Room
In-Room Business Center
Suite, 1 King Bed (Prestige, Fleet or City View) - Bathroom Amenities
Guest Room
Guest Room
Classic Room, 1 Queen Bed - Guest Room
Luxury Room, 1 King Bed, View (canal or city view) - Guest Room
Suite, 1 King Bed (Prestige, Fleet or City View) - In-Room Amenity
Water view
Sofitel Hamburg Alter Wall
Terrace/Patio[1/84]
The following facilities or services will be unavailable from December 1 2020 to February 28 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
- Bar/Lounge(s)
- Dining venue(s)
- Sauna
- Spa
- Spa/Beauty services
- Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.
Not a bad location. Close to a lot of things for inner city. Was disappointed that the…
Excellent stay, super location and nice facilities. Breakfirst buffet is really good.
Hotels.com® Rewards
Sofitel Hamburg Alter Wall
from €153- Superior Room, 1 King Bed (Fleet View)
- Luxury Room, 1 King Bed, View (canal or city view)
- Junior Suite, 1 King Bed, View (canal or city view)
- Classic Room, 1 Queen Bed
- Superior Room, 1 King Bed, City View
- Suite, 1 King Bed (Prestige, Fleet or City View)
At a glance
Key facts
Hotel size
- This hotel has 241 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time 3 PM-11:30 PM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Onsite self parking (EUR 30 per day)
- Electric vehicle charging point on site
Payment types at the property
Other information
- Smoke-free property
FAQs for Sofitel Hamburg Alter Wall
Does Sofitel Hamburg Alter Wall offer free cancellation for a full refund? Yes, Sofitel Hamburg Alter Wall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Sofitel Hamburg Alter Wall? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Sofitel Hamburg Alter Wall? Yes. Self parking costs EUR 30 per day. Electric vehicle charging is available. Is there a pool at Sofitel Hamburg Alter Wall? Yes, there's an indoor pool. The swimming pool will be unavailable from December 1 2020 to February 28 2021 (dates subject to change). Are pets allowed at Sofitel Hamburg Alter Wall? Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. What are the check-in and check-out times at Sofitel Hamburg Alter Wall? You can check in from 3 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available. Are there restaurants at or near Sofitel Hamburg Alter Wall? Yes, Ticino offers alfresco dining and international cuisine. The dining venue will be unavailable from December 1 2020 to February 28 2021 (dates subject to change). Nearby restaurants include Erste Liebe Bar (3-min walk), Dolce Vino (4-min walk), and Irish Pub in the Fleetenkieker (5-min walk). Is there an onsite casino at Sofitel Hamburg Alter Wall? No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby. What is there to do at Sofitel Hamburg Alter Wall and nearby? Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sofitel Hamburg Alter Wall also has a sauna and a steam room.
Recent reviews
Fabulous 8.8 From 515 reviews
Very Good
Great rooms and location let down by hotel bar
Lovely canal view, great room and comfy bed. Bar area horrible and uncomfortableHelpful concierge
ie2 night trip
Exceptional
Steam sauna is working again!
I have stayed in this hotel several times and it is still the best business hotel in Hamburg in my opinion. In addition to that I am happy to say that steam sauna is finally working! It has been a while since the last time I visited it, great to be back in full package Sofitel! Cigar lounge is simply outstanding, can stay there for hours smoking cigar and enjoying drinks. Feels like you sit in somebodys library at home. One of the best benedict eggs in the world, strongly recommend! Sekt is still available at the breakfast, what a treat from Sofitel. Enjoy!
Maksim, ie2 night business trip
Exceptional
The Best Hotel Ever
Amazing Stay.
Mark, ie2 night romance trip
Exceptional
Great hotel
Very nice hotel, enjoyable stay
gb2 night business trip
Exceptional
Very good location near Neuer Wall. Great amenities (must use spa (sauna, pool and gym). The room is small but lovely.
Deborah L, us2 night trip
Exceptional
This was a business trip, so I can't speak to the hotel's location for sightseeing, but I was very happy with all the services, the size of the room, the quality of the room service meal, etc.
Audrey, gb1 night business trip
Exceptional
Comfortable bed and great staff. Amazing location. Would stay again and again
Ashley, us1 night trip with friends
Poor
Rooms don't live up to the rest of the hotel.
The hotel itself was very sleek and modern; the lobby especially had a great ambience. The concierge staff was also extremely helpful and well-informed about the region. Breakfast was good quality, but could have had more variety for the amount charged per person. The spa also had a lovely mood, and the steam room and sauna were very relaxing; the only thing missing was a hot tub as the pool was only somewhat warm. However, the rooms themselves were less than impressive. The rooms have absolutely zero personality (not even a single photograph or painting on the wall). We immediately noticed that the room we were given reeked of smoke, so much so that breathing felt a bit stifling. After mentioning it to the front desk, we were given a different room, which was unfortunately a downgrade from the original room. The right bedside table was broken, dangerously tilted and barely hanging onto the wall. The mattress topper on the bed was unbelievably lumpy, especially on the top, where it poofed up directly (and uncomfortably) underneath the pillows. To make matters worse, the bedsheets had multiple stains and should never have passed housekeeping inspection. At that point, it was late, and we were too tired to switch rooms yet again. Overall, the hotel's outside look and feel doesn't match its room, which were underwhelming and disappointing.
Susanne, us1 night family trip
Good
Check in needs improvement. Good location & clean.
The check in was awful as they kept us waiting for room whilst others arriving after us were given rooms. They were busy and could not cope. Had to wait 20 mins at breakfast for a table. The hotel rooms are small but clean and good condition. Location is convenient and quiet.
gb1 night trip
Exceptional
Hamburg is not Humbug
Great spot A gem And a great town
charles david branigan, us2 night family trip
