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1 room, 2 adults

Shibuya Excel Hotel Tokyu

3.5-star3.5 stars
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043, Japan

3.5-star hotel with 2 restaurants, near Shibuya Crossing
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Food
Delicious food
Room
Great room
Value
Value for money could be better

Shibuya Excel Hotel Tokyu

from €142
  • Excel Single Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F
  • View Single Non-Smoking, 13 - 19F
  • Standard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F
  • Premier Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

What’s around Shibuya Excel Hotel Tokyu

Landmarks

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Yoyogi Park - 22 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Shinjuku Gyoen National Garden - 38 min walk
  • Tokyo Midtown - 45 min walk
  • Cerulean Tower - 6 min walk
  • Shibuya Hikarie - 7 min walk

Getting around

  • Tokyo (NRT-Narita Intl.) - 70 min drive
  • Tokyo (HND-Haneda) - 17 min drive
  • Shinsen Station - 8 min walk
  • Harajuku Station - 18 min walk
  • Daikan-yama Station - 18 min walk
  • Shibuya Station - 2 min walk
  • Daikan-yama Station - 17 min walk
  • Omote-sando Station - 18 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 25 floors

Check-in and check-out

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Working away
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Shibuya Excel Hotel Tokyu’s small print

Also known as

  • Excel Hotel Tokyu
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel Tokyo
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu
  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

Optional extras

Self parking costs JPY 2000 per night

Buffet breakfast is offered for an extra charge of JPY 2851 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 1,270 reviews

Very Good 8.0
Check in and room were satisfactory. Breakfast buffet was okay but could be better by having more choices of things to eat.
Michael, th3 night trip
Very Good 8.0
For a double occupancy room, there were only 2 pillows. I did not sleep well.
us1 night trip
Exceptional 10.0
love this hotel
It is our second time to stay here and will stay here again when we return to Tokyo. Close to all the shops and restaurants that we want to go to. Convenient airport bus stop at the hotel. Great service and best location. We always love our stay here.
BERNICE, ph4 night trip
Poor 2.0
Very Bad Front Office for a nice location hotel
Check in experience is bad, complaint handling of the Front Office by Ms Mariya Matsunchi is at the lowest possible ever. She is very rude in explaining hotel policy vs hotel.com booking explaination. We are end up paying additional of ¥15,000, but still her attitude still very unpleacent. We dont known why the manager dont done anything... for us this hotel experience is very low, I dont think we want to stay in this hotel again!!! Such a pity good hotel but low quality of customer services
Ir. Herry, id1 night family trip
Good 6.0
Brown out! No emergency power generator available!
No emergency power generator available! Brown out 1:30-5:30am! They should have emergency power generators! the whole hotel black out! Thank you to the billboards outside the hotel for the lights!!!
ph2 night family trip

Shibuya Excel Hotel Tokyu

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