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1 room, 2 adults

Shibuya Excel Hotel Tokyu

3.5-star3.5 stars
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043, Japan

3.5-star hotel with 2 restaurants, near Shibuya Crossing
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Location
Great location
Room
Great room
Breakfast
Tasty breakfast
Value
Value for money could be better
1093See all 1,093 Hotels.com reviews
From 1,434 reviews

TripAdvisor Traveller Rating

Shibuya Excel Hotel Tokyu

from €175
  • Excel Single Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F
  • View Single Non-Smoking, 13 - 19F
  • Standard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F
  • Premier Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

What’s around Shibuya Excel Hotel Tokyu

Landmarks

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Yoyogi Park - 22 min walk
  • Nezu Art Museum - 24 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Shinjuku Gyoen National Garden - 38 min walk
  • Mori Art Museum - 39 min walk
  • Tokyo Midtown - 45 min walk

Getting around

  • Tokyo (HND-Haneda) - 17 min drive
  • Tokyo (NRT-Narita Intl.) - 67 min drive
  • Tokyo Shibuya Station - 2 min walk
  • Tokyo Shinsen Station - 8 min walk
  • Tokyo Harajuku Station - 17 min walk
  • Shibuya Station - 3 min walk
  • Meiji-jingumae Station - 16 min walk
  • Daikan-yama Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
Working away
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Shibuya Excel Hotel Tokyu’s small print

Also known as

  • Excel Hotel Tokyu
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu
  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs JPY 2000 per night

Buffet breakfast is offered for an extra charge of JPY 2851 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 1,093 reviews

Exceptional 10.0
Great Stay!
This was my first time with Shibuya Excel Hotel and I’m happy! Right in the heart of Shibuya, everything is just a skip away, train stations so near (Ginza line is right below the hotel), the room is always clean when I come back at night, breakfast was great. You have a choice between Western restaurant A’bientot or Japanese restaurant. Front desk staff are friendly and service is fast. I was given a room on the 21st floor and the view was Shibuya Crossing. 👍 Also, it had a Nespresso coffeemaker. Next time, I’ll be coming back with my family. 😃
Carmelita, phOther trip
Exceptional 10.0
Fantastic location. Easy access to shopping areas, great restaurants and subways. Received room upgrade to corner room with fantastic city view. A must stay hotel.
Ken, jpRomance trip
Exceptional 10.0
Great in all aspects
We really had a wonderful stay. the check-in and checkout services were fast, they were very kind, everything was very nice. However, we have one note: when we called a taxi to pick us up to a nearby location they didn’t tell us that calling a taxi is an extra very high charge (almost half the charges of the cab), but other then than. It’s was great! We highly recommend
Inbar, hkTrip with friends
Exceptional 10.0
I like this hotel.!!!!
Lalida, thFamily trip
Poor 2.0
Inconsiderate hotel for Families with Young Kids
Caution to families with young kids. Me, my wife and kids aged 11, 9 and 6 were booked in a triple bed room. However, upon checking in, the reception would not allow us to stay in one room. She said kids over 7 years old is considered an adult so our room was for 3 persons only plus our youngest child so that left our other elder child without a room. We were forced to book another room which finally was a room across our original room because they were initially giving the extra room in another floor. We did not sleep in the extra room the whole time we were there because we fit well enough in our triple bed room and our kids didn't want to sleep in separate rooms so we were forced to spend usd1600.00 unnecessarily. I felt the hotel could have been more considerate. As for the hotel, it is an old mid class hotel but the location is very good if you are staying in Shibuya.
winston, phFamily trip

Shibuya Excel Hotel Tokyu

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