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elaya hotel vienna city center

4.0 star property
Upmarket hotel within walking distance of St. Stephen's Cathedral
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elaya hotel vienna city center

Photo gallery for elaya hotel vienna city center

Reception
Exterior
Superior Double Room
Daily buffet breakfast (EUR 20 per person)
Free toiletries, hair dryer, towels

Overview of elaya hotel vienna city center

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking
Map
Wildpretmarkt 5, Vienna, 1010
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Innere Stadt
  • St. Stephen's Cathedral - 3 min walk
  • Hofburg Imperial Palace - 6 min walk
  • Vienna State Opera - 13 min walk
  • Vienna Christmas Market - 15 min walk
  • Prater - 26 min walk
  • Stephansplatz - 1 min drive
  • Spanish Riding School - 5 min drive
  • Belvedere - 4 min drive
  • Albertina - 5 min drive
  • Naschmarkt - 4 min drive

Getting around

  • Vienna International Airport (VIE) - 22 min drive
  • Wien Mitte Station - 14 min walk
  • Vienna Praterstern Station - 27 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Stephansplatz U-Bahn - 5 min walk
  • Salztorbrücke Tram Stop - 6 min walk
  • Herrengasse U-Bahn - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Kolar - 2 min walk
  • Fabios - 2 min walk
  • Figlmüller - 5 min walk
  • Beaulieu - 8 min walk
  • Da Capo - 6 min walk
Map

About this property

elaya hotel vienna city center

Elaya hotel vienna city center puts you in a great location, within a 15-minute walk of St. Stephen's Cathedral and Vienna State Opera. This upmarket hotel is also within a short drive of Vienna Christmas Market and Schönbrunn Palace. Public transportation is only a short walk: Stephansplatz U-Bahn is 5 minutes and Salztorbrücke Tram Stop is 6 minutes.

Languages

Arabic, Croatian, English, French, German, Hungarian, Italian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only, 1 total)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 1312 ft (EUR 35 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Room service

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 100% renewable energy

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 0 per stay

Parking

  • Parking is available nearby and costs EUR 35 per day (1312 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus Hotel Vienna
Arthotel ANA Amadeus Hotel
Arthotel ANA Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Does elaya hotel vienna city center offer free cancellation for a full refund?
Yes, elaya hotel vienna city center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at elaya hotel vienna city center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at elaya hotel vienna city center?
Yes, cats and dogs stay for free, with a limit of 1 total. A deposit of EUR 0 per stay is required. Service animals are exempt from fees.
Is an airport shuttle service offered by elaya hotel vienna city center?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at elaya hotel vienna city center?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at elaya hotel vienna city center?
No, this hotel doesn't have a casino, but Casino Wien (9-min walk) is nearby.
What's the area around elaya hotel vienna city center like?
Elaya hotel vienna city center is in Innere Stadt, a short 5-minute walk from Stephansplatz U-Bahn and 3 minutes' walk from St. Stephen's Cathedral.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Brook, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Boutique hotel
This hotel was so cute, close to lots of restaurants. Easy to find, friendly staff. The rooms were clean and spacious. The staff greeted us with little chocolates. Also had breakfast available for a small fee. But would highly suggest staying here.
Amanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Joman, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

TAI WEI JACQUELINE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The location of this hotel is awesome. Only a few minute walk and you are at the cathedral. The rooms are on the smaller side which is typical for Europe. Staff are friendly and helpful.
SANDRA, 2-night trip
Verified Expedia guest review

6/10 Good

Good
The location is really good , it’s 2 minutes walk to Stephansplatz, not much amenities in the room ,we just wanted to use the place for overnight stay which was not even 12 hours . Make sure if you get there after 11 pm you need a code to get in .probably no one is there to help .
Farzan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very accesible to all tourist attractions, close to public transportation and restaurants. Breakfast provided at the hotel was very good and staff service was impeccable, especially the front desk, breakfast host, and cleaning service.
Mark, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The location was perfect. Walking distance to most things. Breakfast was basic but fresh and good. It was quit at night.
james darin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect location, helpful staff, very nice breakfast
Anat, 3-night family trip
Verified Expedia guest review