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Hotel Riu Palace Santa Maria

5.0 star property
Sal beachfront hotel with free water park, spa

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Hotel Riu Palace Santa Maria

Photo gallery for Hotel Riu Palace Santa Maria

On the beach, sun-loungers, beach umbrellas, windsurfing
Front of property – evening/night
Double Room (Swim-up - Adults Only)
Snack bar
Lobby

Overview of Hotel Riu Palace Santa Maria

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Restaurant
  • Bar
  • Free breakfast
  • Pool
  • Laundry facilities
  • Gym
Map
Cabocan Lote E2, Santa Maria, Sal, Cape Verde, 32
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 5 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools and indoor pool
  • Free water park
  • Free children's club
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace

Room options

View all photos for Double Room, Balcony, Sea View

View from room

Double Room, Balcony, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (Swim-up - Adults Only)

Double Room (Swim-up - Adults Only)

Double Room (Swim-up - Adults Only)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Large)

Double Room (Large)

Double Room (Large)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room

View from room

Double Room

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • On the beach

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 20 min drive

Restaurants

  • RIU Cabo Verde Restaurant Promenade - 6 min drive
  • RIU Cabo Verde Poolbar - 6 min drive
  • Pool Bar - 18 min walk
  • Restaurante Espargos - 18 min walk
  • Bar de Praia - Oasis Atlantico - 5 min drive
Map

About this property

Hotel Riu Palace Santa Maria

At Hotel Riu Palace Santa Maria, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site surfing/body boarding, windsurfing and kayaking. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 5 outdoor pools and free water park. Palmeira, one of 5 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 poolside bars, an indoor pool and a free kid's club.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball
Spa facilities
Limited spa services
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 1001 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Water dispenser

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Surfing/body boarding
  • Windsurfing
  • Concerts/live shows
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 7 buildings/towers
  • Built in 2020
  • Garden
  • Terrace
  • Fitness centre
  • 5 outdoor pools
  • An indoor pool
  • Free water park
  • Full-service spa
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova Spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Palmeira – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Dorayaki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
La Pappardella – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Praia – This poolside theme restaurant serves breakfast, lunch, dinner and light fare. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CVE 276.00 per person, per night. This tax does not apply to children under 17 years of age.

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Riu Palace Santa Maria Sal
Hotel Riu Palace Santa Maria Sal
Hotel Riu Palace Santa Maria Hotel
Hotel Riu Palace Santa Maria Hotel Sal
Hotel Riu Palace Santa Maria All Inclusive

Frequently asked questions

Does Hotel Riu Palace Santa Maria offer free cancellation for a full refund?
Yes, Hotel Riu Palace Santa Maria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Santa Maria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Palace Santa Maria?
Yes, there are 5 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Hotel Riu Palace Santa Maria?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Santa Maria?
Sorry, there's no on-site parking at Hotel Riu Palace Santa Maria.
What are the check-in and check-out times at Hotel Riu Palace Santa Maria?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Riu Palace Santa Maria and nearby?
Have fun with on-site activities such as kayaking, windsurfing and surfing. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Santa Maria also has 2 swim-up bars, 2 poolside bars and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Palace Santa Maria?
Yes, there are 5 on-site restaurants, featuring al fresco dining and Fusion cuisine.
Does Hotel Riu Palace Santa Maria have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Santa Maria like?
Hotel Riu Palace Santa Maria is located on the waterfront. Popular attractions include Santa Maria Town Square, which is 8 minutes away by car.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Joao Carlos, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Danielle, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience, looks just like pictures, worthwhile resort…although pricy
Verified Expedia guest review

8/10 Very good

Beautiful Property but doesn't have any of the local architecture or culture in the design or esthetics of the property.
Peridice, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was very clean and big. You can be sure to walk off all the food from the all inclusive. The staff are very welcoming. Special mention to reception staff Lewis and Leno Reis who were patient with our requirements and also made recommendation on must visit local places. They were always on hand with any queries we had. Also a special mention to bar member Giovanni who went out of his way to ensure he assisted me as i was carrying a baby and another child on hand. The entertainment was also great. My 4 year old loved the kids' club and the staff really do have patience with the kids! There are enough pools to choose from and further entertainment in the pool giving it the Cape Verdian atmosphere. The weather is the beautiful African heat even when they say clouds are grey; the wind you get on that siade of the coast is actually welcomed. I will most certainly visit again.
Xaverie, 8-night family trip
Verified Expedia guest review

8/10 Very good

Maureen, 7-night trip
Verified Ebookers guest review

4/10 Fair

My wife and I are very happy positive polite people, our glass is always half full as oppose to half empty, we rarely leave feedback but on this occasion I must. My wife and I visited the Rui Palace Hotel from the 10/03/22 to 20/03/22, We were so excited having had friends that stayed there over Christmas They so enthusiastic with the array of fresh seafood that was on offer, Tuna and Grouper etc on a daily basis, and to celebrate my wife's Birthday (my wife is a vegetarian with the addition of fish in her diet,So 5 star luxury with fresh sea food, delicious fruit would be perfect However our experience was not a pleasant one, Quantity is not better than Quality, the food was very bland and invariably cold or lukewarm, the salad and fruit had no taste, the only fresh looking fish that was on offer once, was a whole trout obviously cooked from frozen, plenty of frozen hake fillets was cooked daily tasted of nothing The fish I caught from the beach in the early mornings, that was graciously cooked by the lovely lady's at the swim up bar was the only fresh fish I ate, my wife was ill room bound for three days (tummy bug) I was the same a few days later. (no food eaten off the complex) I emailed the manager with our experience and had no response VERY DISSAPOINTED The entertainment staff were fantastic
Peter, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fraser, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Etti, 7-night trip
Verified Expedia guest review