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1 room, 2 adults

Emporio Veracruz Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
  • Indoor pool
Paseo Del Malecon No 244, Veracruz, VER, 91700, Mexico

Family-friendly hotel with spa, near Veracruz Harbour
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
    • Indoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Yes Sep 19, 2020
  • Good service las personas muy amables regresaré prontoSep 9, 2020

Emporio Veracruz Hotel

from €46
  • Superior Room
  • Superior Room, Ocean View
  • Privilege
  • Super Saver

What’s around Emporio Veracruz Hotel

Landmarks

  • In Malecon
  • Veracruz Harbour - 5 min walk
  • Zocalo - 8 min walk
  • Veracruz Aquarium - 23 min walk
  • Monument to the Veracruz Heros - 2 min walk
  • Carranza Lighthouse - 3 min walk
  • Naval Historical Museum - 5 min walk
  • Bastion of Santiago Museum - 6 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 33 min drive
  • Veracruz Central Station - 11 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 223 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Onsite self parking (USD 10 per night)

  • Onsite valet parking (USD 20 per night)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Outdoor pool
  • Spa tub
  • Children's pool
  • Steam room
  • Swim-up bar
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1788
  • Conference space size (meters) - 166
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1952
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Oriental Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Emporio Veracruz Hotel’s small print

Also known as

  • Emporio Hotel
  • Emporio Veracruz Hotel Veracruz
  • Emporio Veracruz Hotel Hotel
  • Emporio Veracruz Hotel Veracruz
  • Emporio Veracruz Hotel Hotel Veracruz
  • Emporio Hotel Veracruz
  • Emporio Veracruz
  • Emporio Veracruz Hotel
  • Hotel Emporio
  • Hotel Emporio Veracruz
  • Hotel Veracruz Emporio
  • Veracruz Emporio
  • Veracruz Hotel Emporio

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Self parking costs USD 10 per night

Valet parking costs USD 20 per night

Continental breakfast is offered for an extra charge of USD 270 for adults and USD 150 for children (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

Wired Internet access is available in public areas for USD 15 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Emporio Veracruz Hotel

  • Does Emporio Veracruz Hotel offer free cancellation for a full refund?
    Yes, Emporio Veracruz Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Emporio Veracruz Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Emporio Veracruz Hotel?
    Yes, there's free self parking.
  • Is there a pool at Emporio Veracruz Hotel?
    Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Emporio Veracruz Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Emporio Veracruz Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Emporio Veracruz Hotel?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Mariscos Tano (4-min walk), Guang Sheng (6-min walk), and La Fonda de las Gordas (7-min walk).
  • Is airport shuttle service offered by Emporio Veracruz Hotel?
    Yes, an airport shuttle is available.
  • What is there to do at Emporio Veracruz Hotel and nearby?
    Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Emporio Veracruz Hotel also has an outdoor pool and a sauna, as well as a steam room.

Recent reviews

Fabulous 8.6 From 658 reviews

Exceptional 10.0
cleanliness excellent
Leticia, us2 night family trip
Exceptional 10.0
EXCELLENT
Leticia, us3 night family trip
Exceptional 10.0
Buen lugar
Se encuentra en una buena ubicación, sus instalaciones se encuentran en buen estado, su personal muy amables y servicial.
Luis, us1 night business trip
Exceptional 10.0
Beautiful location. Staff very friendly and accommodating.
Amanda, us1 night family trip
Exceptional 10.0
Close to city center. Good customer service.nice rooms
us2 night trip with friends
Poor 2.0
It is not a family hotel because it is not safe and the staff gives poor service.
ca2 night family trip
Exceptional 10.0
Very Good Service Good staff Good location will return
us4 night family trip
Good 6.0
Location, amenities, & overall staff are excellent. Unexplicably, 3 of 5 elevators were on repair during the weekend of Jan 31 to Feb 3, and us guests experienced long cues for the working elevators, which at some point were used to move extra beds to the hotel rooms. Also unexplicably, the indoors pool used mostly by families with small children on Feb 2 had so much clorine added to it that several guests experienced nose tickling, sneezing and coughing; which is a huge concern for others in the season of influenza and coronavirus.
Viajosola, us3 night family trip
Exceptional 10.0
Excellent location within the historical center close to lots of shopping, restaurants, bars and things to see and visit.
Landroverman, us5 night family trip
Exceptional 10.0
nice location with great view over the port of Veracruz, close to the historic center, lots of restaurants, bars and shopping. dont miss the Museo naval closeby.
us12 night trip

Emporio Veracruz Hotel