Hotel Riu Palace Mexico - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Playa del Carmen Main Beach

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Located near Quinta Avenida, Hotel Riu Palace Mexico - All Inclusive offers a luxurious retreat with a free breakfast buffet, swim-up bar, and poolside bar. Enjoy the white sand beach with sun loungers and massages or indulge in Italian cuisine at one of 6 on-site restaurants. Fitness classes are available at the health club or take advantage of sailing, snorkeling, windsurfing activities; guest reviews rave about the beach locale and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Living room
The current price is €377
includes taxes & fees
24 Mar - 25 Mar

Why we love this property

Beachfront bliss
The all-inclusive property sits on a white sand beach. Adventure beckons through snorkelling, sailing, and surfing, or relaxation awaits with beachside massages.
Splash and relax
This all-inclusive hotel features 4 outdoor pools, a children's pool, and a hot tub. Pool loungers, umbrellas, and swim-up bar create a perfect oasis.
Wellness sanctuary
A full-service spa, daily access to treatment rooms, and beachside massages await. Sauna, hot tub, and steam room complement the fitness options.

Room options

Available filters for rooms
Showing 78 of 78 rooms

Junior Suite (Superior (U))

8.0 out of 10
Very good
(17 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (U)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
Private bathroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 47 sq m
  • Sleeps 3

Suite Deluxe

  • 47 sq m
  • Sleeps 3

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4

Suite Junior with Garden View

  • 39 sq m
  • Sleeps 4

Suite Junior

  • 39 sq m
  • Sleeps 4

Room Superior

  • 39 sq m
  • Sleeps 4

Suite

  • 47 sq m
  • Sleeps 3

Suite Deluxe

  • 47 sq m
  • Sleeps 3

Junior Suite (M)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (E))

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite (Superior, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Separate bath and shower
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
Private bathroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite (L)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Superior | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Jetted Tub (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Separate bath and shower
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite (C)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Suite, Jetted Tub (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite (C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Separate bath and shower
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 3 King Beds

Junior Suite, Garden View (Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Elite Club, Swim-Up, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Adults Only, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 3 King Beds

Junior Suite, Garden View (Elite Club, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Elite Club, Swim-Up, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Adults Only, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite, Garden View (B2C-US | Elite Club)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Elite Club | Swim Up | B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (B2C-US | Elite Club)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Suite (Swim Up | B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (B2C-CA | Elite Club)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Double Beds

Junior Suite (Elite Club | Swim Up | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Double Beds

Suite (Swim Up | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Double Beds

Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Garden View (Elite Club, +18yrs | E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swimp up, Elite Club, +18yrs | E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club, +18yrs | E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Swimp up, Elite Club, +18yrs| E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, +18yrs | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Private Pool (Elite Club, +18yrs | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Garden View (Elite Club, +18yrs | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Private Pool (Elite Club, +18yrs | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Garden View (Elite Club | M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Garden View (Elite Club | M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim up, Elite Club | M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Swim up, Elite Club | M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (+18 yrs, E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (18 yrs, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (+18yrs, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (+18yrs, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub (+18yrs, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Junior Suite (U)

8.6 out of 10
Excellent
(86 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 2 min walk - 0.2 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Playacar Golf Club - 8 min walk - 0.7 km
  • Mayan Ruins of Playacar - 14 min walk - 1.2 km
  • Quinta Avenida - 3 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪Viva Wyndham Maya - ‬6 min walk
  • ‪rosa roja - ‬2 min walk
  • ‪Turquesa - ‬8 min walk
  • ‪Sicilia - ‬7 min walk
  • ‪Bar Arrecife - ‬11 min walk

About this property

Hotel Riu Palace Mexico - All Inclusive

At Hotel Riu Palace Mexico - All Inclusive, you can hit the beach to get a beach massage or relax on a sunlounger, plus you'll be within a 10-minute walk of Playacar Beach. 4 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Don Julian, one of 6 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club and a poolside bar. The helpful staff and beach location get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances

At a glance

DONE

Hotel size

    • 434 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Personal watercraft (motorised)
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Free use of nearby fitness centre
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike on-site
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova has massage/treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Dining

Don Julian – This buffet restaurant serves breakfast and dinner.
La Dolce Vita – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
La Bodega – This restaurant specialises in Mexican cuisine. Open daily.
Miyagi – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Riu Palace Mexico All Inclusive Playa del Carmen
Riu Palace Mexico All Inclusive
Riu Palace Mexico Playa del Carmen
Riu Palace Mexico
Riu Mexico Inclusive Inclusive
Riu Palace Mexico All Inclusive
Hotel Riu Palace Mexico - All Inclusive Playa del Carmen
Hotel Riu Palace Mexico - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Palace Mexico - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Palace Mexico - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Mexico - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Palace Mexico - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Riu Palace Mexico - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Palace Mexico - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

Is there an on-site casino at Hotel Riu Palace Mexico - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Palace Mexico - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Palace Mexico - All Inclusive also has 4 bars and a sauna, as well as a health club and a garden.

Are there restaurants at or near Hotel Riu Palace Mexico - All Inclusive?

Yes, there are 6 on-site restaurants, featuring Italian cuisine.

Does Hotel Riu Palace Mexico - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Mexico - All Inclusive like?

Hotel Riu Palace Mexico - All Inclusive is a short 9-minute walk from Playacar Beach and 2 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha.

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Reviews

Hotel Riu Palace Mexico - All Inclusive Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was beautiful, wide, and clean with plenty of shade, lounges, and amenities. (79 reviews)
  • The restaurants offered superb food, varied options, and excellent service, making for a great dining experience. (13 reviews)
  • The pool area was clean, well-maintained, and offered a variety of options including an adult-only pool. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Beach
Entertainment
Buffets
Restaurant
Location
Drinks
Family friendly

Reviews

10/10 Exceptional

Room was very clean, staff very helpfull, and thw resort itself screams "VACATION"
Robert, 10-night trip

10/10 Exceptional

Excellent place to stay, would definitely come back again.
Theresa Anne, 4-night trip

10/10 Exceptional

Great Hotel and great Staff. Very clean rooms and food was great. beautiful beach
Sandra, 7-night trip

10/10 Exceptional

Wonderful stay great service, clean rooms, pools were perfect. Would stay here again.
Jason, 7-night trip

10/10 Exceptional

Great resort
James, 4-night trip

10/10 Exceptional

The best resort I’ve ever stayed in. Great dining options. Wonderful beach, high end all the way through. Will be back again and again.
Sean, 7-night trip

10/10 Exceptional

Great stay
Jasmine Lee, 4-night trip

10/10 Exceptional

We love this hotel.Stayd there before.Will stay there again.
Lyudmila, 8-night trip

10/10 Exceptional

Excelente
Liliana, 3-night trip

10/10 Exceptional

Beautiful beach and good food we love it planning to go back soon
Jagoda, 7-night trip

10/10 Exceptional

Great place to stay
Ivan, 4-night trip

10/10 Exceptional

Verry clean
Juan M, 6-night trip

10/10 Exceptional

I was the type of place you never want to leave.
Gary Irvin, 6-night trip

10/10 Exceptional

Shops nearby and pool excellent
Abraham, 4-night trip

10/10 Exceptional

Beautiful place to visit
Juan Ramon, 5-night trip

10/10 Exceptional

Clean room, staff are there freandly
JACOB, 9-night trip

8/10 Very good

Staff was very nice hotel rooms need some upgrade. food was OK
LYUBOV, 6-night trip

10/10 Exceptional

My wife and I spent a wonderful 10 days at this hotel. The service was excellent, the food is very fresh and delicious, the staff was attentive and polite, everything was very clean, and the staff were constantly doing something to keep everything sparkling.Best restaurant at hotel is it steake house.
Pavel, 10-night trip

10/10 Exceptional

We love this resort. It’s always clean and amazing the stuff goes above and beyond to make sure all of our needs are met
Coby, 4-night trip

10/10 Exceptional

I had a great experience, the staff was amazing.
Marisol, 4-night trip

10/10 Exceptional

The pools and beaches were lovely
Komil, 4-night trip

10/10 Exceptional

Riu are my favorite resorts
MAURICE, 5-night trip

10/10 Exceptional

The people who work the resort are hard working and are always there to help.
Fredrick, 6-night trip

10/10 Exceptional

Our first time there and it exceeded our expectations, absolutely coming back! Best service ⭐️
Onésimo, 4-night trip

10/10 Exceptional

I highly recommend it 100%
Yendry, 6-night trip