Grand Hyatt Jeju

Photo gallery for Grand Hyatt Jeju

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Minibar, in-room safe, blackout curtains, soundproofing
Minibar, in-room safe, blackout curtains, soundproofing
Minibar, in-room safe, blackout curtains, soundproofing
Minibar, in-room safe, blackout curtains, soundproofing

Overview of Grand Hyatt Jeju

Grand Hyatt Jeju

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Nuwemaru Street

9.1/10 Superb

631 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is €315
Price available on 15/06/2022
Map
12 Noyeon-ro, Jeju City, Jeju, 63082
Main amenities
  • 1600 guestrooms
  • Daily housekeeping
  • 11 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Jeju City
  • Halla Arboretum - 24 min drive
  • Iho Beach - 8 min drive
  • Dodu Marina - 9 min drive
  • Mysterious Road - 4 min drive
  • Dragon Head Rock - 15 min drive
  • Dongmun Market - 17 min drive
  • Tapdong Beach Plaza - 16 min drive
  • Jeju Dinosaur Land - 13 min drive
  • Jeju Ferry Terminal - 17 min drive
  • Jeju National Museum - 18 min drive

Getting around

  • Jeju (CJU-Jeju Intl.) - 8 min drive

About this property

Grand Hyatt Jeju

Grand Hyatt Jeju puts you only 2.1 mi (3.3 km) from the airport, and 3.5 mi (5.7 km) from Dongmun Market. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Pocha, one of 11 restaurants, serves Korean cuisine and is open for breakfast, lunch and dinner. 2 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer nice touches such as rainfall showerheads and espresso makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1600 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 11 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children's pool
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (3724 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord
  • Accessible bath
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • 75-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Korean Jjimjill Spa / Rosebay Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Dining

Pocha – Overlooking the ocean, this restaurant specialises in Korean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Grand Kitchen – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Noknamu – This restaurant specialises in Korean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open selected days.
Steak House – Overlooking the ocean, this steakhouse specialises in American cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Cafe 8 – Overlooking the ocean and pool, this restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 60000 for adults and KRW 30000 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 8 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

Overall score and ratings

9.1

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Samuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jueun, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

수영장 뷰 너무 좋았고, 방에서 보이는 야경과 일출 모두 예술이었습니다.
Suna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 2-night trip
Verified Expedia guest review

8/10 Very good

Hakyung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

JEE WOONG, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice property true to pictures, underground parking was good, room itself was great. Service was ok, but could have sold add-ons better (e.g. my breakfast wasn’t charged on check in, and I was also not able to charge to room). Experience was a bit marred with this constant need for foreigners to sign in at every single facility due to covid. Maybe would be good to give foreign guests a QR or card to use within the hotel.
Wee Keong, Richard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
AMAZING VIEW AND SERVICE
4-night trip
Verified Hotels.com guest review

8/10 Very good

Fairly new hotel in Jeju. It was not like typical Hyatt because it was casino hotel. The room size was bigger and outdoor pool was outstanding.
Sung Hee, 1-night family trip
Verified Hotels.com guest review