Destination
Guests
All properties in Ciudad Juarez, Chihuahua, Mexico

Krystal Urban Ciudad Juárez by US Consulate

3-star hotel with indoor pool, near American Consulate

  • Free WiFi and free parking
From
€47

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Lobby Sitting Area
  • Lobby Sitting Area
  • Indoor Pool
  • Outdoor Pool
  • Lobby Sitting Area
1 / 19Lobby Sitting Area
8.0.Very Good.
  • very nice.and the food exelent,thanks

    Feb 28, 2021

  • Good experience great customer service and very clean rooms. Reasonable food prices at…

    Feb 21, 2021

See all 511 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport drop-off

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • American Consulate - 29 min walk
  • La Rodadora Espacio Interactivo - 8 min walk
  • Central Park - 12 min walk
  • Star Medica Hospital Ciudad Juarez2 - 23 min walk
  • Plaza Las Misiones - 24 min walk
  • Plaza Juárez Mall - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed

Location

  • American Consulate - 29 min walk
  • La Rodadora Espacio Interactivo - 8 min walk
  • Central Park - 12 min walk

What’s around

Landmarks

  • American Consulate - 29 min walk
  • La Rodadora Espacio Interactivo - 8 min walk
  • Central Park - 12 min walk
  • Star Medica Hospital Ciudad Juarez2 - 23 min walk
  • Plaza Las Misiones - 24 min walk
  • Plaza Juárez Mall - 28 min walk
  • Technological Institute of Ciudad Juárez - 40 min walk
  • El Paso Zoo - 7.7 mi / 12.4 km
  • El Paso County Coliseum - 7.7 mi / 12.4 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 3.8 mi / 6.1 km
  • Paso del Norte Cultural Center - 4.4 mi / 7.1 km

Getting around

  • Abraham Gonzalez Intl. Airport (CJS) - 8 min drive
  • El Paso International Airport (ELP) - 18 min drive
  • El Paso Union Depot - 11 min drive
  • Free airport drop-off
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport drop off (available 24 hours)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Krystal Business Ciudad Juárez
  • Krystal Urban Ciudad Juárez by US Consulate Hotel
  • Krystal Business Hotel Juárez
  • Krystal Business Juárez
  • Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
  • Krystal Urban Ciudad Juárez by US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate
  • Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

Optional extras

Buffet breakfast is offered for an extra charge of MXN 159 for adults and MXN 80 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)

Airport shuttle service for children up to age 10 costs MXN 150 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Krystal Urban Ciudad Juárez by US Consulate does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ristorante Italiano Abelini (15-min walk), Le French Touch (2.3 mi), and Quixote Kitchen (2.3 mi).
  • Yes, a free shuttle to the airport is available.
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (30-min drive) are both nearby.
  • Krystal Urban Ciudad Juárez by US Consulate has an indoor pool and a fitness center.
8.0.Very Good.
  • 4.0.Fair

    Have to wait die my room for almost 3 hours to be ready

    Jorge, 1 night business trip, Jan 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    or on my wedding

    I would recommend them to everyone it’s a nice place to go relax

    Kevin, 1 night trip, Jan 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ice Vacations

    Everything was great! Thank you so much.

    3 night trip with friends, Jan 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great place

    Everything was great

    Mario, 1 night family trip, Dec 24, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    The key would cancel every time we went anywhere and we could not get back in. The heater did not work for the first 2 nights. The thermostat was extremely old and had to be replaced while there.

    Sandra T, 4 night family trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, great location, amazing price.

    Martha, 2 night business trip, Dec 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Ok will be my review

    Stay was ok counting the fact that elevator was down and air had to be reset to be able to work I was at 4th floor so not very nice going down and up also pool not open or gym so I think price should be lower, front desk and kitchen stuff very nice and efficient

    Victor, 3 night family trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    A las 5:00 am inició un ruido (como un compresor y choque de líneas de tubería) despertándome. Hablamos a recepción y la respuesta muy vaga. No dieron el servicio correcto. No se eliminó el ruido jamás. Muy limpio y cómoda la cama. Una lástima este detalle

    Angel, 1 night trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Nice Hotel

    Very nice clean comfortable rooms staff was very pleasant I like staying here have stayed multiole times when I need to make trips out

    Natalie, 1 night trip, Oct 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    David Dad, 1 night trip, Oct 12, 2020

    Verified Hotels.com guest review

See all 511 reviews