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All properties in George Town, Penang, Malaysia

Sunway Hotel Georgetown Penang

Central hotel with outdoor pool, connected to a shopping center, near KOMTAR

  • Free WiFi
From
€43

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Suite - Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 38.
1 / 38Outdoor Pool
33, New Lane, (off Macalister Road), George Town, 10400, Penang, Malaysia
8.4.Very Good.
  • Location was great. Beds pretty comfortable. Great gym. However the check in took forever…

    Dec 11, 2019

  • The location is superb! The room was decent and alright but the real downside is the…

    Dec 30, 2020

See all 689 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Walkable
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 250 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Room service
  • 24-hour fitness center

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown George Town
  • KOMTAR - 6 min walk
  • Gurney Drive - 28 min walk
  • Penang Times Square - 1 min walk
  • Loh guan Lye Specialist Centre - 15 min walk
  • Gleneagles Penang Medical Centre - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe 1 King
  • Suite
  • Premier King
  • Family Room
  • Deluxe Twin Room
  • Premier Twin Room

What’s around

Landmarks

  • In Downtown George Town
  • KOMTAR - 6 min walk
  • Gurney Drive - 28 min walk
  • Penang Times Square - 1 min walk
  • Loh guan Lye Specialist Centre - 15 min walk
  • Gleneagles Penang Medical Centre - 29 min walk
  • Penang City Hall - 30 min walk
  • Hin Bus Depot Art Centre - 6 min walk
  • The Top at Komatar - 8 min walk
  • Kidland Penang - 9 min walk
  • 1st Avenue Mall - 9 min walk

Getting around

  • Penang Intl. Airport (PEN) - 29 min drive
  • Penang Sentral - 31 min drive
map
See on map
33, New Lane, (off Macalister Road), George Town, 10400, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Sunway
  • Sunway Georgetown Penang
  • Sunway Hotel Georgetown Penang Hotel
  • Sunway Hotel Georgetown Penang George Town
  • Sunway Hotel Georgetown Penang Hotel George Town
  • Sunway Georgetown Penang
  • Sunway Hotel Penang
  • Sunway Hotel Georgetown Penang
  • Sunway Hotel Penang Georgetown
  • Sunway Penang Georgetown
  • Sunway Hotel Georgetown Penang George Town
  • Sunway Penang

Optional extras

To-go breakfast is offered for an extra charge of MYR 25 for adults and MYR 17 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sunway Hotel Georgetown Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Dolce Dessert Penang (3-min walk), Soul Café (3-min walk), and VR Penang Lily's Vegetarian Kitchen (4-min walk).
  • Sunway Hotel Georgetown Penang has an outdoor pool and a 24-hour fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Overall was a good stay and staffs are very helpful. It’s a walking distance to Time Square and hawkers place are just right beside the hotel.

    AAN JULIANA, 2 night romance trip, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Newly renovated

    Newly renovated, lovely and clean room. Can see the hotel taking extra precaution during covid situation which was reassuring.

    Kok Wai, 1 night family trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good service but no one at the pool Counter .Need go down at receptionist...overall ok. My daughter so happy

    Noor, 1 night family trip, Dec 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mattress and pillows are soft and comfortable. Strict SOP is imposed during the pandemic which is good to ensure the safety of the guest. Easy access to street food.

    FOONG, 1 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Was a pleasant stay overall, but it was a little bit inconvenient when there’s no electrical outlet next to the bed, as many of us have the habit of checking phone or playing mobile games before sleeping.

    2 night romance trip, Sep 12, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Advantages : Very spacious, clean and comfy room. Friendly and helpful staffs, especially those receptionist and housekeeper. Strategic location, walking distance to New Lane Streets, nearby to shopping malls and food hunting spots. Disadvantages : Limited parking but during online booking, it stated parking are provided instead of First Come First Serve Basis.

    Saranya, 2 night romance trip, Aug 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    The location is strategic and the room is spacious. It s a shame that the hotel management did not allow dine in and only provide prepacked breakfast due to covid 19. The prepared food was not good and not worth the money paid. I would suggest other guests to just book the room without breakfast.

    Eddy, 1 night family trip, Jul 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    staff are very friendly, room very nice. Overall services excellent. 👍👍

    Pauline, 2 night family trip, Jul 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location

    1 night family trip, Jun 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Someone messed up with my payment details. ... gave hotel a different credit card receipt and I was told to pay for another night I don’t know where the fault lies. But I was held up in the checking out process The hotel solved it... luckily I had my payment receipt and booking reference Such carelessness should not have happened

    Kooi Lean, 2 night family trip, May 28, 2020

    Verified Hotels.com guest review

See all 689 reviews