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1 room, 2 adults

Hyatt Place Charlotte Airport/Lake Pointe

3-star3 stars
4119 South Stream Boulevard, Charlotte, NC, 28217, United States of America

3-star hotel with outdoor pool, near Renaissance Park
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

North Carolina may have travel restrictions in place due to COVID-19. 

  • Wonderful stay, quiet, and clean..always a pleasure to stay.Feb 12, 2021
  • Amazing! Very clean and nice really liked the Jocks and Jill’s restaurant right by itJan 28, 2021

Hyatt Place Charlotte Airport/Lake Pointe

from €72
  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Room, 1 King Bed (High Floor)
  • Room, 2 Double Beds (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub

What’s around Hyatt Place Charlotte Airport/Lake Pointe

Landmarks

  • Renaissance Park - 22 min walk
  • Billy Graham Library - 1.6 mi / 2.6 km
  • Charlotte Premium Outlets - 4.9 mi / 7.9 km
  • Bank of America Stadium - 5.7 mi / 9.2 km
  • Charlotte Convention Center - 7.6 mi / 12.3 km
  • Carowinds Theme Park - 8.3 mi / 13.4 km
  • Spectrum Center - 8.4 mi / 13.6 km
  • U.S. National Whitewater Center - 12 mi / 19.3 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 8 min drive
  • Concord, NC (USA-Concord Regional) - 27 min drive
  • Charlotte Station - 14 min drive
  • Gastonia Station - 24 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • North Carolina may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 6:00 AM to midnight

Parking

  • Free onsite self parking

  • Onsite extended parking (USD 7.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hyatt Place Charlotte Airport/Lake Pointe’s small print

Also known as

  • Hyatt Place Charlotte City Park
  • Hyatt Place Charlotte Airport/Lake Pointe Charlotte
  • Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte
  • Hyatt Place Hotel Charlotte City Park
  • Hyatt Place Charlotte Airport/Lake Pointe Hotel
  • Hyatt Place Airport/Lake Pointe Hotel
  • Hyatt Place Charlotte City Park Hotel Charlotte
  • Hyatt Place Charlotte Pointe
  • Hyatt Place Charlotte Airport/Lake Pointe Hotel
  • Hyatt Place Charlotte Airport/Lake Pointe

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 7:00 PM.

    The photos in this description reflect the brand standard and are provided for illustrative purposes only.

    Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Optional extras

    Extended parking costs USD 7.00 per day

    Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hyatt Place Charlotte Airport/Lake Pointe

    • Does Hyatt Place Charlotte Airport/Lake Pointe offer free cancellation for a full refund?
      Yes, Hyatt Place Charlotte Airport/Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hyatt Place Charlotte Airport/Lake Pointe?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hyatt Place Charlotte Airport/Lake Pointe?
      Yes, there's free self parking.
    • Is there a pool at Hyatt Place Charlotte Airport/Lake Pointe?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
    • Are pets allowed at Hyatt Place Charlotte Airport/Lake Pointe?
      Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Hyatt Place Charlotte Airport/Lake Pointe?
      You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Hyatt Place Charlotte Airport/Lake Pointe?
      Yes, there's an onsite restaurant. Nearby restaurants include Junior's Pizzeria (14-min walk), Nana's Soul Food Kitchen (15-min walk), and Sonny's BBQ (2.8 mi).
    • Is airport shuttle service offered by Hyatt Place Charlotte Airport/Lake Pointe?
      Yes, a free airport shuttle is available from 6:00 AM to midnight on request.
    • What is there to do at Hyatt Place Charlotte Airport/Lake Pointe and nearby?
      Hyatt Place Charlotte Airport/Lake Pointe has an outdoor pool and a 24-hour fitness center.

    Recent reviews

    Fabulous 8.6 From 346 reviews

    Very Good 8.0
    Great use of compact space.
    Very comfortable room; especially the separate lounging & wet bar area. Some poor designing features: Only one sink, when there's room for two & a very small closet. Comfortable beds. The ac/heater didn't have instructions thus was difficult to understand how to use.
    Valerie Lyn, us1 night family trip
    Exceptional 10.0
    The service and cleanliness standards were great. I would definitely return.
    us1 night trip
    Exceptional 10.0
    Very nice and clean . Staff was nice. Quite area . Breakfast was good . Went to the Billy Graham library. It was a wonderful stay
    Emma, us1 night romance trip
    Good 6.0
    Blankets were very thin and had to have multiple for the kids on the sofa bed. Sink would not drain well, clogged. Air conditioning did not work.well and it was very muggy in the rokm. The fan in the bathroom did not work.
    us3 night family trip
    Exceptional 10.0
    Had a slight room mix up issue but the
    Marvin, us1 night trip
    Very Good 8.0
    Great! Trip everything was on time and easy to get any information I needed.hotel was awesome and clean. The Staff was amazing! Flight was perfect. Thanks cheap tickets
    us4 night trip
    Good 6.0
    not great.
    It wasn’t terrible - The room was fine and we appreciated that breakfast and the pool were still operating (though the pool was pretty cloudy). The staff and the hotel as a whole were just pretty underwhelming. There were cigarette butts on the floor of the hallway, beer bottles overflowing in common area trash cans, and the entire place smelled like smoke (cigarette and marijuana). My allergies are still out of control from everything in the air there. Would not stay here again when there are so many other options.
    us1 night family trip
    Very Good 8.0
    Friendly reception. Clean room. Everything we needed for a quick layover. Thank you!
    us1 night business trip
    Poor 2.0
    orr experience
    This was the most horrible anniversary trip I’ve ever had in my life. The tv nor its remote did not work . The bed was supposed to be a king size but it was small. The covers were to small for the bed. The staff is lazy and seem unconcerned with issues they rather look at their phones instead. I will never book a room here again . Also while we were there a guest car was broken into
    Barbara, us3 night trip
    Exceptional 10.0
    Our stay at this hotel was exceptional. The rooms were very clean and up to date. The staff was the real star of this property...they were very friendly and helpful. I highly recommend a stay here when in the Charlotte area.
    Lance, us1 night family trip

    Hyatt Place Charlotte Airport/Lake Pointe