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Country Inn & Suites by Radisson, West Bend, WI

Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Indoor pool
Indoor pool
Indoor pool
Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Overview of Country Inn & Suites by Radisson, West Bend, WI

Country Inn & Suites by Radisson, West Bend, WI

2.5 star property
Suburban West Bend hotel with indoor pool

8.0/10 Very good

533 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
2000 Gateway Ct, West Bend, WI, 53095
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour front desk
  • Library
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Luggage storage
  • TV in a common area
For families
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

Getting around

  • Fond du Lac, WI (FLD-Fond du Lac County) - 40 min drive
  • Waukesha, WI (UES-Waukesha County) - 45 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.) - 49 min drive

Restaurants

  • Dunn Bros Coffee - 7 min walk
  • Buffalo Wild Wings - 7 min walk
  • Texas Roadhouse - 8 min walk
  • Noodles & Company - 11 min walk
  • Jumbo's Frozen Custard - 3 min drive

About this property

Country Inn & Suites by Radisson, West Bend, WI

Enjoy your visit to West Bend with a stay at Country Inn & Suites by Radisson, West Bend, WI. Guests can take a dip in the indoor pool, and free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:30 AM. Fellow travellers like the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (5:00 AM - 11:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

What to do

  • Free use of nearby fitness centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Country Inn Carlson West Bend
Country Carlson West Bend
Country Inn Radisson West Bend WI
Country Radisson West Bend WI
Country Inn West Bend
West Bend Country Inn
Country Inn Suites By Carlson West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Frequently asked questions

Does Country Inn & Suites by Radisson, West Bend, WI offer free cancellation for a full refund?
Yes, Country Inn & Suites by Radisson, West Bend, WI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Country Inn & Suites by Radisson, West Bend, WI?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Country Inn & Suites by Radisson, West Bend, WI on 11 December 2022 start from €92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Country Inn & Suites by Radisson, West Bend, WI?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Country Inn & Suites by Radisson, West Bend, WI?
Yes, there's an indoor pool.
Are pets allowed at Country Inn & Suites by Radisson, West Bend, WI?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Country Inn & Suites by Radisson, West Bend, WI?
Yes, there's free self parking.
What are the check-in and check-out times at Country Inn & Suites by Radisson, West Bend, WI?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Country Inn & Suites by Radisson, West Bend, WI and nearby?
Country Inn & Suites by Radisson, West Bend, WI has an indoor pool.
Are there restaurants at or near Country Inn & Suites by Radisson, West Bend, WI?
Yes. Nearby restaurants include Dunn Bros Coffee (7-min walk), Buffalo Wild Wings (7-min walk) and Texas Roadhouse (8-min walk).
What's the area around Country Inn & Suites by Radisson, West Bend, WI like?
Country Inn & Suites by Radisson, West Bend, WI is located a short 16-minute walk from Kettle Moraine Ice Center. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

7.1/10

Amenities

8.1/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

Tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHRIS, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Annette, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Front desk is great. Housekeeping is terrible.
We were staying in this hotel for nine nights as we moved from our old house in another city into our new house in West Bend. Seeing as we were there for nine nights, I figured we would be able to have our sheets changed at least once. It never happened. Even after specifically asking for our sheets to be changed, it didn't happen. They never once changed our bathmat or even swept the room. Nothing in our bathroom was ever replensihed other than the towels (on most days). I had to ask the front desk staff for toilet paper and shampoo when we ran out.The dresser drawers in our room consisted of dead flies, hair, and dust. It looks like they hadn't been cleaned in a long time. But don't worry: if you need a Yellow Pages directory for 2015-2016, that is in the bedside table. The bathroom is also completely inpractical. There is a huge sink that takes up the entire counter, so we had to use the shelves (that are holding artwork) for our basic necessities. Why not get a smaller sink or maybe a longer counter? Overall, we were very unimpressed by the housekeeping and the bathroom situation, but the friendly front desk staff made sure we were happy coming and going each day.
Jinna, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Curt, 1-night trip
Verified Hotels.com guest review

6/10 Good

The check-in staff was fine, not overly friendly. Apparently there's a $25 fee for early check-in (we were 30 minutes early). What I liked: size and layout of the room was nice. Continental breakfast was pretty good. Good variety to choose from. Bathroom good size, nice toiletries. What I didn't like: neither the ceiling fan or the bathroom fan worked. We asked for maintenance to look at it, never came. Bed was hard, pull out couch was basically unusable. Shower was old, felt like the floor was going to give way under me while I was in the shower. Definitely an older hotel that could use some updates. Probably wouldn't stay here again. There's other hotels in the area we would try.
Inga, 1-night family trip
Verified Expedia guest review

4/10 Fair

Unfortunately, it's clear this property is suffering, either from lack of good management or lack of quality staffing. The room was disgustingly dirty as well as having many things in poorly maintained condition. Our room had thick black grime on all floors, plus dust/lint/strings/and hair every where (there's no way the vinyl/tile floors have been cleaned in ages), grimy exposed sink pipes, leaking faucet, extreme dust clogged air vents, blood stained shower curtain, sticky surfaces, especially the microwave and fridge cabinet doors and handles, dead bugs in the window sill area, smelly (unclean?) bed covers, stained arm chair, just so filthy dirty, to the point it felt unhealthy/unsafe. Completely unsatisfactory. I filled the front desk personnel in at check out. She said she'd inform her manager and they would follow up with me. I haven't heard from anyone yet. I feel we deserve a refund. No one should have to pay for a room like this. In addition, the morning breakfast area was also dirty/sticky, and largely unattended to. I've never left a negative or unsatisfactory review anywhere before. This was completely unacceptable, especially at this price point.
Mark, 2-night family trip
Verified Expedia guest review

4/10 Fair

Overall the property was decent. The location was great. We were looking forward to the hot tub after a 40 mile bike ride. The hot tub was out of order. After reading reviews of the property it has been out of order for a long time. There were about 4 chairs in the entire pool area. The room and beds were comfortable, unfortunately the a/c did not work. The hotel seemed to be a staging area for all kinds of work crews and trucks. At 6am there was a constant barrage of slamming doors. Not great for sleeping.
Gary, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Really good stay, needs update of pull out couch.
We planned to stay for three nights, when I arrived they told me that it was only for two, I was then told they were booked for the last night. Fortunately, they were able to accomodate us when they had a cancellation. The pull out couch bed was awful. The pillows had no padding at all, we were able to fix this by asking for new ones. The breakfast was pretty good, make your own waffle, eggs, sausage, cereal, toast, joice, yogurt, and bagels. It was much better than just a continental buffet!
Nicholas, 2-night family trip
Verified Hotels.com guest review