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Room options

Classic Room

  • Sleeps 2
  • 1 Double Bed

Suite (Garden)

  • Sleeps 2
  • 1 King Bed

Suite (Green Park)

  • Sleeps 2
  • 1 King Bed

Deluxe Garden Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed


  • Sleeps 1
  • 1 Single Bed

Suite (Fifth Floor )

  • Sleeps 2
  • 1 King Bed

Suite (Skylight)

  • Sleeps 2
  • 1 King Bed


  • Sleeps 4
  • 2 King Beds

Executive Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 172 rooms
  • Arranged over 5 floors


  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets stay for free
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Off-site parking within 0.3 mi (GBP 50 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Bar/lounge
  • Water dispenser

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fitness centre
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only


  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry







Staff & service




Property conditions & facilities




4/10 Fair

No Closet!
One would assume that a "luxury" property would have a usable closet and a couple of drawers for storage in each and every room. Our deluxe room had neither. The so-called closet had a short box that could only accommodate a few trousers. A blazer was too long for it! I couldn't hang a coat anywhere and used a lamp stand to hang other clothing. We ended up working out of our suitcases for a 9-day stay. The staff was wonderful and tried to find a more functional room but, after viewing three, our conclusion was that, unless one has a suite, the rooms are cramped and uncomfortable for anything over a two-day stay. I won't stay here again. While this hotel is newly refurbished and has a lovely staff, I don't know how this can qualify as a luxury hotel. Every room should have basic amenities.
Carol, 8-night trip
Verified guest review

10/10 Exceptional

Amazing location. Old world feel and charm yet completely updated and luxurious. Very hip yet classy. Excellent staff, very responsive. Will definitely stay there again.
Daniela, 1-night trip
Verified guest review

8/10 Very good

Nice location - a couple of minutes away from Hyde Park. Super clean hotel and friendly staff. The room was somewhat small and there was an issue with the air conditioner and I did not sleep well.
2-night trip
Verified guest review

8/10 Very good

5-night business trip
Verified guest review

10/10 Exceptional

Luke, 2-night trip
Verified guest review

10/10 Exceptional

Gem of a Hotel
We loved the hotel, it was quirky, friendly and extremely comfortable with excellent staff and service.
Fiona, 1-night trip
Verified guest review

10/10 Exceptional

Great stay, amazing location.
Great property, enjoyed our stay. Location is perfect. Make sure you explore the neighborhood around the hotel as there were several hidden jems! Hotel was very clean, rooms are small, but well done. Room size not surprising, if you have ever stayed in the heart of NYC we saw the same thing. Space is at a premium. Would def stay at this property again.
Brianna, 6-night trip
Verified guest review

10/10 Exceptional

Sam, 8-night trip
Verified guest review

8/10 Very good

The rooms are very small. Location was great.
Kristin, 4-night family trip
Verified guest review

10/10 Exceptional

Jerry, 5-night trip
Verified guest review