Hard Rock Hotel Bali - CHSE Certified

Photo gallery for Hard Rock Hotel Bali - CHSE Certified

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2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
1 bedroom, minibar, in-room safe, desk

Overview of Hard Rock Hotel Bali - CHSE Certified

Hard Rock Hotel Bali - CHSE Certified

5.0 star property
Upmarket beach hotel with free water park, near Kuta Beach

8.2/10 Very good

993 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €137
Price available on 21/08/2022
Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Free water park
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 2 min walk
  • Legian Beach - 28 min walk
  • Double Six Beach - 36 min walk
  • Beachwalk Shopping Center - 2 min drive
  • Bali Bombing Memorial - 13 min drive
  • Waterbom Bali - 16 min drive
  • Seminyak Beach - 20 min drive
  • Eat Street - 30 min drive
  • Seminyak Square - 29 min drive
  • Jimbaran Beach - 29 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive
  • Airport shuttle (surcharge)

About this property

Hard Rock Hotel Bali - CHSE Certified

At Hard Rock Hotel Bali - CHSE Certified, you can spend time at the beach playing volleyball, plus you'll only be steps from Kuta Beach. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Jamie Oliver Kitchen, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. This luxurious hotel also features a poolside bar, a fitness centre and a sauna. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 418 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu
  • Pool toys
  • Lifeguard on site

What to do

  • Beach volleyball
  • Rock climbing
  • Karaoke
  • Shopping
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Pool hoist on site

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Jamie Oliver Kitchen – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starz Diner – This restaurant specialises in Asian cuisine. Open daily.
Splash Bistro – This bistro specialises in Mediterranean cuisine. Open daily.
Hard Rock Cafe – This bar specialises in American cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: IDR 2250000
  • New Year's Eve (31 December) gala dinner per child: IDR 1125000 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hard Rock Hotel Bali Kuta
Hard Rock Hotel Bali
Hard Rock Bali Kuta
Hard Rock Bali
Hard Rock Kuta
Hard Rock Hotel Bali
Hard Rock Bali Chse Certified
Hard Rock Hotel Bali CHSE Certified
Hard Rock Hotel Bali - CHSE Certified Kuta
Hard Rock Hotel Bali - CHSE Certified Hotel
Hard Rock Hotel Bali - CHSE Certified Hotel Kuta

Frequently asked questions

Overall score and ratings

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

7.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Oliver, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family cave
It was a pleasant stay. Good food and service. The rock band was a good to our nights
Lina Maria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Smoking
Was excellent Very good service Only thing did not like was smoking allowed inside bars
Kamlesh, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sun, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it, definitely lots to do. One complaint the AC was hard to adjust, it was 19c in our room the entire time
Chris, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

MARK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort in a great location, next to Beachwalk mall and 10 min walk to Waterbom park! The resort caters for everyone from families with kids or teens and couples.
Lea, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Perfect place for holiday with family
Widy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Family trip
This trip is amazing. As teens, my son and daughter are so happy to be able to stay in a rock hotel. The room aircon of the twin is not working properly so we were moved to other rooms with better view. Thanks for the prompt action. Will stay again if we travel to Bali.
sariati, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love to stay again
This is my 2nd time staying here. This time, We’re four adults staying for 4 nights. It was raining for the first day. Were able to drink at center stage and having dinner at the cafe on the last night. Buy t-shirt of hotel shop for collection. Which apparently different from the cafe shop.
sariati, 1-night family trip
Verified Hotels.com guest review