Kloof Street Hotel

Photo gallery for Kloof Street Hotel

Luxury Suite, Terrace, Mountain View | Primary image
Pool
Pool
Luxury Penthouse | Terrace/patio
Luxury Suite, Terrace, Mountain View | Terrace/patio

Overview of Kloof Street Hotel

Kloof Street Hotel

4.0 star property
4-star hotel in Cape Town City Centre with restaurant and pool bar

8.6/10 Fabulous

43 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is €84
Price available on 07/10/2022
Map
49 Kloof St, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Table Mountain - 10 min drive
  • Camps Bay Beach - 10 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 17 min drive
  • Cape Town Bellville Station - 19 min drive
  • Cape Town Station - 21 min walk
  • Airport shuttle (surcharge)

About this property

Kloof Street Hotel

4-star hotel in the heart of Cape Town City Centre
Take advantage of a round-trip airport shuttle, a poolside bar and a terrace at Kloof Street Hotel. Be sure to enjoy local and international cuisine at the on-site restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a lift
  • A TV in the lobby, luggage storage and multilingual staff
  • Smoke-free property, a front desk safe and outdoor furniture
Room features
All guest rooms at Kloof Street Hotel boast thoughtful touches, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Afrikaans, English, Xhosa

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured on-site self-parking (ZAR 150 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

What to do

  • Whale watching nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Grab bar in shower

Languages

  • Afrikaans
  • English
  • Xhosa

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of ZAR 195 for adults and ZAR 95 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for ZAR 150.0 per day

Parking

  • Secured self-parking costs ZAR 150 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Kloof Street Hotel Hotel
Kloof Street Hotel Cape Town
Kloof Street Hotel Hotel Cape Town

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Kloof Street Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Kloof Street Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Kloof Street Hotel on 6 November 2022 start from €84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Kloof Street Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kloof Street Hotel?
Yes. Self-parking costs ZAR 150 per day.
Is an airport shuttle service offered by Kloof Street Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Kloof Street Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 10:00 AM. Contactless social distancing is available.
Is there an on-site casino at Kloof Street Hotel?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (25-min drive) is nearby.
Are there restaurants at or near Kloof Street Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include South China Dim Sum Bar (5-min walk), Royale Eatery (6-min walk) and Nelson's Eye (6-min walk).
What's the area around Kloof Street Hotel like?
Kloof Street Hotel is a short 4-minute walk from Long Street and 10 minutes' walk from South African National Gallery.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Nokuthula, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Super central on kloff street
Really like this Hotel. Staff are awesome and very accomadating. The hotels location makes it easy to walk to many restaurants n bars in the neighborhood. The rooftop pool slash bar service makes it even more fun. Have stayed here multiple times when visting cpt. Love this neighborhood. Enjoy.
Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pieter, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Keneilwe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Super lovely staff, but not the perfect stay
Overall the staff was very nice but didn’t give me all the necessary information about the hotel and the services that were being provided for me with my stay. It was frustrating with the following: -I was asked to pay for my entire stay when I checked in. However, when I was checking out I was notified that I only paid for one night (and not my two nights) and wasn’t notified until the last moment that breakfast had been included with my stay. -The coffee machine, hot water boiler and refrigerator in my room were non-operational. -The floor of the room was very dusty. -I was located on the ground floor near the center of the hallway. Music from the hallway was quite loud from 4pm in the main lobby and it was quite frustrating.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The reviews cannot be correct. Miserable
The service was super bad. Ended with two guys running at me at the parking garage, one threw himself at my car, after I checked out. Turned out the free parking wasn't free. Never told me not even while checking out. Ac was broken, fan was broken, they lie. They say it's not broken. I repaired it myself, took hours. The whole stay felt like the parking garage scene.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

I was upgraded to a terrace room, which was excellent, Very clean room, very helpful staff. Hotel is in a great, safe location, close to bars and restaurants. The food in the hotel is very nice.
Martin, 4-night trip
Verified Hotels.com guest review

2/10 Poor

If you want to sleep, stay elsewhere
I had high hopes for this hotel because it is fairly new and in a central part of town. The bed is comfortable and the internet is good. Unfortunately, from the first time I arrived, the hotel failed at the most basic element - providing a space for getting a restful sleep. There is a club across the street that is incredibly load and though the hotel is not responsible for this, having better windows to block out noise and sympathetic staff who would at least make an attempt to ask them to turn down the music would have been helpful. Then, after little sleep the first night, there was construction nearly all day above my room which the hotel indicated was from next door so I couldn't even take a nap during the day. Considering it sounded like they were drilling and hammering in my room, it doesn't seem likely it was in another building. Finally, my last night, the hotel itself had a party with music so loud that it was vibrating the floor in my room. The staff were unsympathetic to how loud it was and said there was nothing they could do about it. They are even unwilling to give me a late check out so I could possibly sleep in. Considering I paid for the the better room with the terrace, I would would have expected far more for my money and at least one good night of sleep. There are much better options in Cape Town for this price.
Lisa, 3-night business trip
Verified Hotels.com guest review