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All properties in Grantham, England, United Kingdom

Urban Hotel Grantham

4-star hotel in Grantham with spa and restaurant

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from September 7 2021 to December 31 2021 (dates subject to change).

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  • Urban Hotel Grantham
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Urban Hotel Grantham. Image 1 of 54.
1 / 54Urban Hotel Grantham
Swingbridge Road, Grantham, NG31 7XT, England, United Kingdom
6.8.Good.
  • Hotel is very basic. It was very warm day thank god we ask for a Fan. Bar service is very…

    Jul 25, 2019

  • Nice hotel ,good location,not noisy, average breakfast , very good services polite and…

    Nov 16, 2018

See all 275 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options

The following facilities or services will be unavailable from July 1 2021 to December 31 2021 (dates subject to change):
  • Sauna
  • Spa tub
  • Swimming pool
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Non-smoking

    Property highlights

    Main amenities

    • 90 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Breakfast available
    • 24-hour front desk

    For families

    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • St. Wulfram's Church - 34 min walk
    • Wyndham Park - 44 min walk
    • The Environcom Stadium - 2.9 mi / 4.7 km
    • Ellys Manor House - 3.5 mi / 5.6 km
    • Belton House - 4.4 mi / 7.1 km
    • Belvoir Castle - 6.5 mi / 10.5 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard King Room
    • Standard Twin Room, 2 Double Beds
    • Superior King Room
    • Family Room, 2 Double Beds

    What’s around

    Landmarks

    • St. Wulfram's Church - 34 min walk
    • Wyndham Park - 44 min walk
    • The Environcom Stadium - 2.9 mi / 4.7 km
    • Ellys Manor House - 3.5 mi / 5.6 km
    • Belton House - 4.4 mi / 7.1 km
    • Belvoir Castle - 6.5 mi / 10.5 km
    • Woolsthorpe Manor - 7.8 mi / 12.5 km
    • Easton Walled Gardens - 8.6 mi / 13.8 km
    • Melton Park - 14.1 mi / 22.6 km
    • Twinlakes Park - 14.3 mi / 23.1 km
    • Grimsthorpe Castle - 15.7 mi / 25.2 km

    Getting around

    • East Midlands Airport (EMA) - 44 min drive
    • Nottingham (NQT) - 27 min drive
    • Grantham Station - 24 min walk
    • Bottesford Station - 10 min drive
    • Elton & Orston Station - 13 min drive
    map
    See on map
    Swingbridge Road, Grantham, NG31 7XT, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 90 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    Front desk staff will greet guests on arrival.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only*
    • 2 per room (up to 66 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Full-service spa
    • Spa treatment room(s)
    • Golfing nearby
    • Mountain biking nearby
    • Rafting nearby
    • Sailing nearby
    • Water skiing nearby

    Working away

    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1990
    • Garden
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Spa

    The onsite spa has massage/treatment rooms. Services include facials and manicures and pedicures.

    Dining

    Urban Bar and Grill - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

    Lounge Bar - Overlooking the garden, this lobby lounge serves brunch, lunch, dinner, and light fare.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of GBP 9.99 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for GBP 10.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of GBP 10 per pet, per night
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    This property does not have elevators.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted.

    Also known as

    • Grantham Ramada
    • Ramada Grantham
    • Ramada Hotel Grantham
    • Urban Hotel Grantham
    • Urban Grantham
    • Ramada Grantham Hotel Grantham
    • Urban Hotel Grantham Hotel
    • Urban Hotel Grantham Grantham
    • Urban Hotel Grantham Hotel Grantham

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Urban Hotel Grantham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from September 7 2021 to December 31 2021 (dates subject to change). The following facilities or services will be unavailable from July 1 2021 to December 31 2021 (dates subject to change):
      • Sauna
      • Spa tub
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. RV/bus/truck parking is available.
    • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 66 lbs per pet. There's a charge of GBP 10 per pet, per night.
    • You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
    • Yes, Urban Bar and Grill offers garden views. Nearby restaurants include The Farrier (7-min walk), Royal Queen (2.6 mi), and Dougie's Cakehole (2.9 mi).
    • Have fun with activities like mountain biking, rafting, and sailing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
    6.8.Good.
    • 4.0.Fair

      Disappointing stay of three nights

      Disappointing, am aware of difficulties your industry are having , but complete absence of staff apart from behind desk , glasses and dirty food trays left in corridor for hours room not fully cleaned .

      3 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Pick another hotel

      We had 50 minutes wait for our room after the check in time, eventually got our key to the room after it had been cleaned, I say that loosely as there was sick down the side of the bed and Pooh floating in the toilet. We did speak with the manager who apologised and said he would make sure it was cleaned while we were out and as a good will gesture would leave a bottle of wine for us. Which we got just before midnight when promised at half ten. To top our stay off the fire alarms woke everyone up around half four in the morning, so not much sleep. £140 a night what a joke

      Ryan, 1 night family trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Some of the work looked like a little DIY.

      1 night business trip, Aug 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Should if used the spa.

      Nice place, I didn't use spa facilities but I imagine it would make this place more enjoyable to stay. Overall it's a nice place to rest your head for a night or two.

      1 night business trip, Aug 4, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Not great

      Dated, and in need of refurb. Staff friendly and helpful. Food isn't great. Probably wouldn't stay here again unless I had to. TV blew up in my room and they were unable to replace. Shower was covered in limescale and walls mouldy.

      Ryan, 1 night business trip, Aug 3, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Wouldn’t recommend

      The car park is really tight and many cars seem to struggle to park within bays which in turn leads to limited parking for when the hotel is busy. Check-in was a simple and straightforward process. The room was a king and had plenty of space but was looking very old and tired. The bathroom was exceptionally old and the engrained dirt showed this. There was a lot of hair in the bath plug hole which was broken. The bed was clean, large and very comfortable. The walls are paper thin. Although the bar and music stopped not long after 11pm the general noise continued until around midnight with conversations and people running along corridors all easily audible in my room. I was then awoken just before 6am by similar noises which persisted until I left for work at 10:45am. Tea and coffee available in the room. Breakfast had a good variety but was very basic. Had to wait to be served hot food as no one manning the counter and was told it wasn’t self service. By the time the toaster had cooked the toast the main breakfast was cold so I’d advise you don’t have the two together due to the wait for both. Checked out without issue. Greeted by numerous piles of vomit in the car park which hadn’t been there the night before. As I was staying over due to travelling for work in the local area for the weekend I wouldn’t stay again and unless you just need somewhere basic to stay after a late night party etc I wouldn’t recommend either.

      Holly, 1 night business trip, Jul 31, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Poor evening service and food

      Wasnt expecting to stay near Grantham overnight but we had to and booked in this hotel. All not too bad pleased with room. We went to restaurant for evening meal. Tablenext to us told us they hsd senttheir meals back as fish was cold and like rubber. We were very hungry and waited 1hr for main courses we were just summoning someone to say we were off and not waiting anymore but ourmeal arrived. Themeal was luke warm husband steak 19 pounds looked like a rib. My meal advertised as traditional fish and chips (it wasnt) like rubber a d batter soft not crispy my daughters portion of tikka masala was bordering on ridiculous. We ate it as we were not waiting again for more food only good thing chips were nice. When i was asked if all ok i told the so called manager straight what they charging i was not paying full price and i didnt. Manycomplained that night hopefully its a one off but very poor in the evening restaurant however breakfast much better no complaint there. Some very pleasant staff.

      Jeannette, 1 night family trip, Jul 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Stayed for 2 nights.Excellent service.Very clean.Booked for a 2 night break in October including breakfast, dinner and spa treatment for an exceptional price

      Jason, 1 night family trip, Jul 29, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Fair

      David, 2 night trip, Jul 16, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great staff

      Super attentive and helpful staff but disappointing as we'd booked the hotel for the pool and even sent a query about its availability but got no reply and the pool was closed. Very clean, food very basic and average and a bit expensive.

      Ceri, 1 night family trip, Jul 9, 2021

      Verified Hotels.com guest review

    See all 275 reviews