Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in San Jose del Cabo, Baja California Sur, Mexico
1 room, 2 adults

Krystal Grand Los Cabos - All Inclusive

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Carretera Transpeninsular Km 29, San Jose del Cabo, BCS, 23400, Mexico

All-inclusive beachfront property with free water park, near Costa Azul Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • I'm Very Disappointed in my stay at Krystal Grand. Check-in process took a long time.…Dec 26, 2020
  • Good property, mostly friendly staff. Food needs a refresher. They do Limit you on what…Dec 25, 2020

Krystal Grand Los Cabos - All Inclusive

from €165
  • Deluxe Room King
  • Deluxe Room Double
  • One Bedroom Suite
  • Deluxe Palmilla Garden View King
  • Deluxe Palmilla Garden View Double
  • Suite Palmilla Ocean view King
  • Suite Palmilla Ocean view Double
  • Junior Suite Ocean View Double
  • Junior Suite Ocean View King
  • Junior Suite Swimout Garden View King
  • Altitude Junior Suite Ocean Front King
  • Altitude Junior Suite Ocean Front Double
  • Altitude Junior Suite Swimout Ocean Front King
  • Altitude Junior Suite Swimout Ocean Front Double
  • Altitude Governor Suite Ocean View
  • Altitude Presidential Suite Ocean View

What’s around Krystal Grand Los Cabos - All Inclusive

Landmarks

  • On the beach
  • Costa Azul Beach - 3 min walk
  • Palmilla Beach - 12 min walk
  • El Zalate Beach - 5 min walk
  • Playa Hotelera - 10 min walk
  • Plaza Mega Comercial Mexicana - 19 min walk
  • Punta Sur Golf Course - 24 min walk
  • Club Campestre Golf Course - 36 min walk

Getting around

  • Los Cabos Intl. Airport (SJD) - 15 min drive

At a glance

Key facts

Size

  • 429 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free covered onsite valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 4
  • Children's pool
  • Spa services on site
  • Free water park access
  • Swim-up bar
  • Pool umbrellas
Working away
  • Number of meeting rooms - 8
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Elevator
  • Garden
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 58-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.

Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.

Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.

Krystal Grand Los Cabos - All Inclusive’s small print

Also known as

  • Krystal Grand Los Cabos All Inclusive
  • Krystal Grand Los Cabos - All Inclusive San Jose del Cabo
  • Krystal Grand Los Cabos - All Inclusive All-inclusive property

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property accepts credit cards and cash.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Grand Los Cabos - All Inclusive

  • Does Krystal Grand Los Cabos - All Inclusive offer free cancellation for a full refund?
    Yes, Krystal Grand Los Cabos - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Grand Los Cabos - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Grand Los Cabos - All Inclusive?
    Yes, there's free valet parking.
  • Is there a pool at Krystal Grand Los Cabos - All Inclusive?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Krystal Grand Los Cabos - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Krystal Grand Los Cabos - All Inclusive?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Krystal Grand Los Cabos - All Inclusive?
    Yes, there are 7 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include La Salsa's (8-min walk), Nick San's (2 mi), and Chin's Cabo (2 mi).

Recent reviews

Good 7.6 From 85 reviews

Exceptional 10.0
Amazing Hotel and Staff
We loved this hotel. The staff was amazing . The views was breathtaking . The room was clean . Everything was great. Your staff members Brenda and Ari was amazing ladies. Great time at the pool and beach. Great activities. Definitely a holiday to remember.
Irene, us5 night trip
Exceptional 10.0
I booked this trip last minute and everything about the resort exceeded our expectations. The grounds and pool were beautiful, our room was spacious and nice decor, the staff were all really friendly, COVID precautions were excellent and the food was delicious. Not all of the restaurants were open due to the low occupancy but we enjoyed every meal. Our favorite was sitting at the sushi bar at Ayami and being treated to the magnificent sushi artistry of Orlando, I miss eating there already. We had excellent service from all of the waiters especially Sergio, Ullices and Jorge. At the adult pool bar Pedro was excellent, our second day there he brought us drinks when we were on the beach and we hadn’t even ordered. Tipping definitely makes you more memorable, but the staff gave great service to everyone even though most people isn’t tip.
Kelly, us7 night trip
Poor 2.0
Stay elsewhere
Out of all my travels I have never had to switch hotels mid stay, until this trip. But this one was so bad we lasted just a few hours. The food is awful, the staff is non-attentive and they are also very unsure of anything.
us5 night trip
Poor 2.0
Don’t do it friends.
Do NOT STAY HERE! I never leave bad reviews, first of all, I am extremely forgiving when it comes to service and hospitality because I’ve worked in that industry and I GET IT! But, listen...save your money. If you’re debating between this hotel and another...GO WITH THE OTHER ONE! Service is TERRIBLE! They are not accommodating AT ALL! Paid extra for an upgraded room, hated it. Was in line to get food poolside, get to the front and the kitchen magically closes. I was STARVING! Decided to take a nap and was woken up by loud mariachi music and partying...cool! Don’t mind it actually...Im on VACATION. However, I get up to go and see what’s going on as it is coming from a restaurant, I get there at 10:30pm “CLOSED” Go to get a drink at the bar, a few mins later, I need another (you’ll need it too if you don’t tale heed to my warning) THEY CLOSED IN FRONT ON ME. Literally start putting bottles away at 11:59 saying they close at 12am. Everyone was so rude, room was so disgusting that get this... I CHECKED OUT! Yes, I decided I’d had enough and booked at Secrets which was the best thing I could’ve done. Please take it from me, the anti-review lady. Put your coins elsewhere.
Adeja, us1 night trip
Poor 2.0
Would not recommend
Would not recommend it was all inclusive and there was no variety of food. Food that was offered ran out, there was a fee for room service that was not stated when booking hotel. Only 1 restaurant was open and the snack bar never had food available the wait was 45 minutes for 2 slices of pizza per guest. Very dissastisfied!
Juan, us4 night family trip
Exceptional 10.0
Would stay again!
Nice stay. Fabulous beach! Enjoyed the free upgrade in the room. Best food at the Italian restaurant that we’ve had in awhile. Great job!
Cynthia, mx1 night family trip
Very Good 8.0
Amazing
Our stay here was nice. Quick trip with my honey, customer service was excellent and every one was so friendly
Andre, us2 night trip
Poor 2.0
Beyond terrible
Didn’t get checked in, waited for hours and was forced to buy other accommodation and they don’t answer not refund. Stay away!
Fridrik, gb4 night trip with friends
Very Good 8.0
Great vacation!
The hotel is very nice. Staff are very friendly. There were some issues with our room but they were resolved quickly. Everything is different because of Covid, but we still had a great time. Just a heads up.. no swimming is allowed on the beach because of very rough waters, and that is true for many resorts in the area. However there is public beach nearby this resort.
Pamela, us4 night trip
Exceptional 10.0
Everything was great was extremely pleased with all that resort had to offer.
Donice, us3 night trip with friends

Krystal Grand Los Cabos - All Inclusive