Krystal Grand Nuevo Vallarta – All Inclusive

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Primary image
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Krystal Grand Nuevo Vallarta – All Inclusive

Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Nuevo Vallarta Beach

6.6/10 Good

236 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Children's pool
  • Beach bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk
  • Paradise Plaza Shopping Center - 15 min drive
  • Splash Water Park Vallarta - 12 min drive
  • Nayar Vidanta Golf - 15 min drive
  • Marina Riviera Nayarit at La Cruz - 11 min drive
  • El Faro Lighthouse - 13 min drive
  • Vallarta Casino - 25 min drive
  • Bay of Banderas - 43 min drive
  • Cruise Ship Terminal - 29 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 23 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a five-minute walk of Nuevo Vallarta Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this upmarket property include 5 bars/lounges, a free kid's club and a poolside bar.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 3800 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee
This information is provided by our partners.

At a glance

Hotel size

  • 480 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Archery
  • Whale watching nearby

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Food and drink

  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Spa

Eternity Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hacienda El Mortero – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
The Grill – This restaurant only serves dinner. Reservations are required. Open selected days.
Ayami – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Restaurante "O" – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 3800 fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Overall score and ratings

6.6

Good

7.6/10

Cleanliness

7.0/10

Staff & service

6.7/10

Amenities

7.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Summer 2022
The place is very beautiful and super clean. The food was very good. The ladies from the kids club were amazing. The service from must people were good, but there where some employees that were very rude, had a bad face all the time.
Valeria, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Great vacation
Overral everything was good. The services staff was amazing, the entertainment team, kids club team were really. The Snack bar lady Sra Elena was super nice and kind. The guys on the valet parking were always nice specially Noa.
jesus, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the staff, the rooms, the ambience. The only thing i didnt like were the timeshare sellers interrupting my vacation with sales and the hot tub on balcony was rusted and outdated and lastly the hot water in the ahower had no pressure. Other than that, we had an awesome time.
Kyran, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Nice.
CHRISTINA DENISE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was very clean, food was good. I wish there was more happening on the property in the evening. Was really quiet except for the flea market every other day. Overall, me and my family had a great time and will go back.
Kelly, 8-night family trip
Verified Expedia guest review

6/10 Good

Jabibe, 3-night trip
Verified Expedia guest review

6/10 Good

The property is fine, not the best, not the worst. We paid for a swim out room and VIP service. Our room should have been cleaner, towels were old and hard and the stag was stingy with offering more towels. Tv in room did not work, toilet was not secured to the wall. Staff is nice but service is SLOW.
Stephanie, 5-night family trip
Verified Expedia guest review

4/10 Fair

The only thing I didn’t like was the bath towels the were too old
Jaime, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alex, 2-night trip
Verified Expedia guest review

8/10 Very good

Decent place.
We love the resort. Coming back next year.
Elizabeth, 3-night family trip
Verified Hotels.com guest review