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Berjaya Penang Hotel

Photo gallery for Berjaya Penang Hotel

Exterior
Outdoor pool
Outdoor pool
Family Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Family Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Overview of Berjaya Penang Hotel

Berjaya Penang Hotel

4-star property
4-star George Town hotel with 1 outdoor pools, connected to a shopping centre

6.8/10 Good

334 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €51
Price available on 02/02/2023
Map
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350

Room options

About this area

What's nearby

  • In Downtown George Town
  • Gurney Drive - 4 min drive
  • KOMTAR - 12 min drive
  • Penang Hill - 21 min drive
  • Queensbay Mall - 22 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 33 min drive
  • Penang Sentral - 35 min drive

Restaurants

  • New Cathay Cafe - 5 min walk
  • Bella Italia - 5 min walk
  • Bee Hooi Kopitiam - 6 min walk
  • Yaw’s Roast & Grill - 7 min walk
  • Starbucks - 7 min walk

About this property

Berjaya Penang Hotel

Berjaya Penang Hotel is a great choice for a stay in George Town. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. The helpful staff and family-friendly amenities get good marks from fellow travellers.

Languages

English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 316 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: MYR 50 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 20 for adults and MYR 20 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 70 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Georgetown City Hotel Penang
Berjaya Penang Hotel formerly known as Hotel
Georgetown City Penang
Georgetown City
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Berjaya Penang Hotel Hotel
Berjaya Penang Hotel George Town
Berjaya Penang Hotel Hotel George Town
Berjaya Penang Hotel formerly known as Georgetown City Hotel

Frequently asked questions

Does Berjaya Penang Hotel offer free cancellation for a full refund?
Yes, Berjaya Penang Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Berjaya Penang Hotel?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Berjaya Penang Hotel on 2 February 2023 start from €51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Berjaya Penang Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Berjaya Penang Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Berjaya Penang Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Berjaya Penang Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Berjaya Penang Hotel?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Berjaya Penang Hotel and nearby?
Berjaya Penang Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Berjaya Penang Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include New Cathay Cafe (5-min walk), Bella Italia (5-min walk) and Bee Hooi Kopitiam (6-min walk).
What's the area around Berjaya Penang Hotel like?
Berjaya Penang Hotel is in Downtown George Town, a short 7-minute walk from Gurney Plaza and 12 minutes' walk from Gurney Drive.

Reviews

6.8

Good

6.9/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

4/10 Fair

They are too slow and the Safety box was not working I called them many times but the problem has not been solved until my check out . They have old safety boxes The sheets were not clean as their were bed bugs in my bed.
Ali, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean and spacious room. Good location.
SUBASH, 1-night trip
Verified Expedia guest review

4/10 Fair

Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Lihcheran, 4-night trip
Verified Expedia guest review

4/10 Fair

Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Rajesh, 1-night business trip
Verified Expedia guest review

8/10 Very good

Sunthar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Suzanah, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Check in took long - the process is slow since too many papers. Lift will cause bottleneck during peak hour. At the time of visit only 2/3 working.
Mohd, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

A bit scary sound
1-night trip
Verified Hotels.com guest review

8/10 Very good

Leong Sze, 1-night business trip
Verified Hotels.com guest review