Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Photo gallery for Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Primary image
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, pillow-top beds, in-room safe

Overview of Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

2.5 star property
Suburban hotel in Nepean with indoor pool and restaurant

7.6/10 Good

983 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €114
Price available on 25/05/2022
Map
1876 Robertson Rd., Ottawa, ON, K2H5B8
Main amenities
  • 84 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Car hire on site
  • Lobby fireplace
  • ATM/banking services
  • Laundry service
  • Conference space
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Nepean
  • Queensway Carleton Hospital - 2 min drive
  • Bayshore Shopping Centre - 4 min drive
  • Algonquin College - 10 min drive
  • Nepean Sportsplex - 8 min drive
  • Bell Sensplex - 9 min drive
  • Kanata Centrum Shopping Centre - 9 min drive
  • Ottawa Hospital Civic Campus - 12 min drive
  • Canada Agriculture and Food Museum - 11 min drive
  • Canadian Tire Centre - 14 min drive
  • Mooney's Bay Park - 14 min drive

Getting around

  • Ottawa International Airport (YOW) - 22 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 14 min drive
  • Ottawa Station - 14 min drive
  • Ottawa Fallowfield Station - 14 min drive

About this property

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

At Best Western Plus Ottawa/Kanata Hotel & Conference Centre, you'll be within a 15-minute drive of University of Ottawa and Carleton University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at High Fives Sports Pub, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are other highlights, and rooms offer pillowtop beds and LCD TVs. Fellow travellers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*
  • 2 per room

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1972
  • ATM/banking
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

High Fives Sports Pub – This family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per accommodation, per day (maximum CAD 100 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Ottawa/Kanata Hotel Ottawa
Best Western Plus Ottawa/Kanata Hotel
Best Western Plus Ottawa/Kanata Ottawa
Best Western Plus Ottawa/Kanata
Best Western Plus Ottawa/Kanata Hotel Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Hotel
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Ottawa

Frequently asked questions

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Good

JASON, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Killed aspider in the bathroom. No housekepping between days but was able to get coffee for 2nd day by going to front desk. Bed was very comfortable.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staff
Very friendly staff and the room is very nice and clean.
Raynald, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tera, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

There was a hockey team in the hotel and parent's partied outside our room. Tried calling front desk 3 times. No answer. Voice-mail was full. Spoke to front desk in morning. Was better that night with the exception of the kids running up and down the halls screaming periodically
Kelly, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was great. Only small issue was broken ice machine on our floor nothing to complain about. Pool was great kids loved it
Keven, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Party hotel
I had 2 e year old kids n the hole floor I was on was having a party smoking dope playing music n my kids din sleep all night and it ruind are nex day when we went to Disney on ice the whole place was very dirty too
casey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chris, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Carol, 4-night trip
Verified Expedia guest review