Best Western Plus Ottawa/Kanata Hotel & Conference Centre

2.5 star property
Suburban hotel in Nepean with indoor pool and restaurant

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Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Photo gallery for Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking, Fireplace
Breakfast area
Reception

Overview of Best Western Plus Ottawa/Kanata Hotel & Conference Centre

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
1876 Robertson Rd., Ottawa, ON, K2H5B8
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Car hire on-site
  • Reception fireplace
  • Front desk safe
  • ATM/banking services
  • Vending machine
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Fireplace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Nepean
  • Algonquin College - 6 min drive
  • Canadian Tire Centre - 10 min drive
  • Ottawa Hospital Civic Campus - 9 min drive
  • Canadian War Museum - 13 min drive
  • Rideau Canal - 12 min drive
  • Parliament Hill - 13 min drive
  • Canadian Museum of History - 14 min drive
  • Carleton University - 14 min drive
  • Shaw Centre - 14 min drive
  • University of Ottawa - 13 min drive

Getting around

  • Ottawa International Airport (YOW) - 22 min drive
  • Ottawa Fallowfield Station - 11 min drive
  • Ottawa Station - 14 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive

Restaurants

  • Aperitivo - 9 min drive
  • Star Fries - 10 min walk
  • Kanata Noodle House - 8 min drive
  • Fratelli Entoca and Wine Bar - 9 min drive
  • Cozmos Souvlaki - 5 min drive

About this property

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

When you stay at Best Western Plus Ottawa/Kanata Hotel & Conference Centre, you'll be within a 15-minute drive of Canadian Tire Centre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at High Fives Sports Pub, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a fitness centre and a bar/lounge.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

High Fives Sports Pub – This family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Awards and affiliations

Eco-certified property
This property participates in Green Key Eco-Rating Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per accommodation, per day (maximum CAD 100 per stay)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Ottawa/Kanata Hotel Ottawa
Best Western Plus Ottawa/Kanata Hotel
Best Western Plus Ottawa/Kanata Ottawa
Best Western Plus Ottawa/Kanata
Best Western Plus Ottawa/Kanata Hotel Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Hotel
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Ottawa

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 30 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (18-min drive) and Rideau Carleton Raceway (23-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa/Kanata Hotel & Conference Centre and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, High Fives Sports Pub offers American cuisine.
Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have any outdoor private spaces?
Yes, every room features a garden.

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Our suite was nice with fairly updated bathroom and a sitting room. Staff were friendly. Pool was too cold to enjoy and only used it for a few minutes of our four day stay.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sylvane, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Bathroom under equipped. No light over vanity (a must) Poor coffee set up on top of fridge too high Aging equipment and decor. Beds were newer and comfortable. No breakfast buffet. Front desk attendant very helpful about Uber rides
Sharon, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Giuseppina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lucsonne, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dale, 1-night trip
Verified Hotels.com guest review