Guests
All properties in Andorra la Vella, Andorra la Vella, Andorra

Novotel Andorra

4-star hotel with spa, near Pyrenees Andorra Shopping Centre

  • Free WiFi
From
€84

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Superior Double Room, Multiple Beds - Mini Refrigerator
  • Superior Double Room, Multiple Beds - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 40.
1 / 40Indoor Pool
Carrer Prat de la Creu, 14, Andorra la Vella, AD500, Andorra
8.4.Very Good.
  • Greay family experience. Spa and pool as located inside Mercur hotel but that wasn't a…

    Jul 20, 2021

  • Great location, friendly hotel staff. Nice and clean. Wifi not consistent, cuts out…

    Dec 23, 2019

See all 214 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 102 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • Heart of Andorra la Vella
  • Pyrenees Andorra Shopping Centre - 6 min walk
  • Placa del Poble - 9 min walk
  • Perfume Museum - 10 min walk

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Enter dates for 2 guests

Guests
  • Superior Double Room, Multiple Beds

What’s around

Landmarks

  • Heart of Andorra la Vella
  • Pyrenees Andorra Shopping Centre - 6 min walk
  • Placa del Poble - 9 min walk
  • Perfume Museum - 10 min walk

Getting around

  • Barcelona El Prat Airport (BCN) - 150 min drive
  • La Seu d'Urgell (LEU) - 45 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porte-Puymorens Station - 43 min drive
map
See on map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500, Andorra

At a glance

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 23 per night)
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Indoor pool
  • Pool sun loungers
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Health club
  • Free use of nearby fitness center

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4326
  • Conference space size (meters) - 402
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

La Brasserie - This café serves breakfast only.

EL GRILL - This restaurant serves breakfast, lunch, and dinner.

EL JARDI - This restaurant serves breakfast and dinner.

Bar-Cafeteria - This café serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Health club

Nearby

  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Andorra Novotel
  • Novotel Andorra
  • Novotel Hotel Andorra
  • Novotel Andorra Hotel Andorra La Vella
  • Novotel Andorra Hotel
  • Novotel Andorra Andorra La Vella
  • Novotel Andorra Hotel
  • Novotel Andorra Andorra la Vella
  • Novotel Andorra Hotel Andorra la Vella

Optional extras

Self parking costs EUR 23 per night

Breakfast costs between EUR 15 and EUR 16 for adults, and EUR 11 and EUR 12 for children (approximately)

Pets are allowed for an extra charge of EUR 22 per pet, per day

Service animals exempt from fees

Policies

Guests have access to a spa and additional amenities at a nearby hotel.

Pool access available from 9:30 AM to 9:30 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Andorra does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 23 per night.
  • Yes, there's an indoor pool. Guests have pool access from 9:30 AM to 9:30 PM.
  • Yes, pets are welcome. There's a charge of EUR 22 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant, La Brasserie. Nearby restaurants include Fresc Co (3-min walk), L'Escenari de pizzes (5-min walk), and La Piazza (5-min walk).
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Andorra also has a health club.
8.4.Very Good.
  • 10.0.Exceptional

    Location is very convenient and very friendly staff.

    1 night family trip, Nov 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and hotel for Andorra

    Overall very good experience as no issue is indicative of a well oiled machine. Good location, the hard materials; bed, room, restroom, amenities were all very good. Check in took a bit longer than expected but nothing too outrageous. Only thing is power somehow fried my Converter that’s been with me for a long time. No idea what caused it but might want to check voltage on your electronic set up to make sure same doesn’t happen to you. Check out was fine, except took longer than expected because was again waiting for lengthy check in to complete. Other than these very minor things, it was very pleasant.

    Scott, 1 night trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    I really enjoyed this hotel in the heart on Andorra. The rooms were nice and we had a great view of the river in the city center. The breakfast was extensive and a great start to the morning. I would stay here again.

    David, 1 night family trip, Sep 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Parking at hotel was full, swimming pool in another hotel and indoors so was disappointed. 2 lifts, 1 was out of order which was a nightmare as it was so busy. Room was clean and comfortable and location was good. Staff were friendly.

    gsikez, 1 night family trip, Jun 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Andorra la Vella!

    Absolutely terrific location and wonderful staff, too.

    Linda, 4 night trip, Jun 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Well Located in the city center. Rooms are Spacious . the Breakfast is very good

    2 night trip, Jun 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Escape from Barcelona and crowds

    Relaxed break during summer

    Tom, 2 night trip, May 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Business Trip

    The air conditioning was not working effectively but the hotel was fine

    michael, 1 night business trip, May 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent location, walking distance to duty free shops. Parking is a bit expensive for night.

    Jd, 1 night family trip, Jan 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel can be more enhanced

    It was ok hotel is located in the center of the the city

    3 night trip with friends, Sep 8, 2018

    Verified Hotels.com guest review

See all 214 reviews