Skip to main content

Novotel Andorra

Property class: 4
Family-friendly hotel with spa, near Pyrenees Andorra Shopping Centre

Choose dates to view prices

Surrounded by the Pyrenees and close to Placa del Poble, Novotel Andorra offers a haven for families. Enjoy a warm breakfast at La Brasserie, then unwind with some shopping therapy or explore the Perfume Museum. Relax in the indoor pool or treat yourself to some rest at Spa.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Health club
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Playground on-site
  • Private bathroom
  • Terrace
  • Daily housekeeping
The current price is €96
includes taxes & fees
16 Apr - 17 Apr

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(54 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Daily buffet breakfast (EUR 14 per person)
Hotel Màgic Andorra la Vella by Nexta
Andorra la Vella
  • Spa
  • Parking available
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 915 reviews
The price is €67
includes taxes & fees
12 Apr - 13 Apr
Hotel Màgic Andorra la Vella by Nexta
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 3 min walk - 0.3 km
  • Pyrenees Andorra Shopping Centre - 3 min walk - 0.3 km
  • Placa del Poble - 6 min walk - 0.6 km
  • Church of Saint Stephen - 6 min walk - 0.6 km
  • Casa de la Vall - 8 min walk - 0.7 km

Getting around

  • La Seu d'Urgell (LEU) - 45 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porté-Puymorens Station - 43 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Plat'In - ‬5 min walk
  • ‪El Refugi Alpí - ‬3 min walk

About this property

Novotel Andorra

Novotel Andorra offers a great location, putting you within a short 10-minute walk of Pyrenees Andorra Shopping Centre and Placa del Poble. Guests can indulge in spa services at the spa, and La Brasserie serves breakfast. An indoor pool, a bar/lounge and a health club are other features.

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 26 per night)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Free use of nearby fitness centre
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (4327 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Dining

La Brasserie – This café only serves breakfast.
EL GRILL – This restaurant serves breakfast, lunch and dinner.
EL JARDI – This restaurant serves breakfast and dinner.
Bar-Cafeteria – This café only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults and EUR 11 to 12 for children

Renovations and closures

The following facilities or services will be unavailable from April 13 2026 to April 17 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per day

Parking

  • Covered self-parking costs EUR 26 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 1:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to a spa and additional amenities at a nearby hotel.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra offer free cancellation for a full refund?

Yes, Novotel Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Andorra?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 1:30 PM. The swimming pool will be unavailable from April 13 2026 to April 17 2026 (dates subject to change).

Are pets allowed at Novotel Andorra?

Yes, pets are welcome. There's a charge of EUR 17 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Novotel Andorra?

Yes. Self-parking costs EUR 26 per night.

What are the check-in and check-out times at Novotel Andorra?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Novotel Andorra and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Andorra also has a sauna and a Turkish bath, as well as an arcade.

Are there restaurants at or near Novotel Andorra?

Yes, there's an on-site restaurant, La Brasserie.

Does Novotel Andorra have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Novotel Andorra like?

Novotel Andorra is in the heart of Andorra la Vella, a short 5-minute walk from Pyrenees Andorra Shopping Centre and 15 minutes' walk from Caldea Spa.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Novotel Andorra Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as nice, good, or excellent with some mentioning Spanish specialties and excellent coffee and croissants. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Room
Service staff
Parking
Spa
Location
Food
Coffee
Bathroom
Towns

Reviews

Verified

10/10 Exceptional

Nice hotel with a very good breakfast.
Gustaf, 7-night trip
Verified

10/10 Exceptional

Great location, fab breakfast, good hotel
James, 4-night trip
Verified

8/10 Very good

The hotel is a bit old, apart from that it was a good place to stay, right in the middle of the city center. Everything is accessible by foot.
Sujay, 2-night trip
Verified

6/10 Good

Rooms are old and outdated. Staff is very nice. Food selections for breakfast is good
Chandanie, 1-night trip
Verified

10/10 Exceptional

Close to all shops. Staff was super efficient. The views to the mountains. The super spa/ sauna etc I could not fault anything in this hotel, it was just perfect for us
Raquel, 2-night trip
Verified

10/10 Exceptional

Plenty of shops nearby. Excellent coffee and croissant for breakfast. Lovely mountain views and walk along the Gran Valira river.
John, 2-night trip
Verified

10/10 Exceptional

The location of the hotel was very convenient and accessible to transportation and dining options.
Bernadette, 2-night trip
Verified

10/10 Exceptional

Nice view , staff friendly
ADRIANA, 1-night trip
Verified

8/10 Very good

This is an ok place but it's tired and a bit dingy. The breakfast was good and the location is central.
Jonathan, 1-night trip
Verified

4/10 Fair

Unhelpfull staff , bed is uncomfortable
abdulwahab, 1-night trip
Verified

8/10 Very good

Nice

Nice breakfast, good location. A big parking area just close to the hotel.
Gustaf, 7-night trip
Verified

8/10 Very good

Nice Hotel

Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Mark, 1-night trip
Verified

8/10 Very good

Nice hotel on a very good position

Nice clean hotel. Spacious room. Nice that the the toilet was separate from the bathroom. Very good breakfast. We felt very comfortable here.
Dorte, 1-night trip
Verified

10/10 Exceptional

In the centre of shopping district
Narendran, 1-night trip
Verified

10/10 Exceptional

Novotel is always a reliable option. I’m glad they are all over the world.
Patricia, 1-night trip
Verified

8/10 Very good

Bit oldfashioned but nice hotel. Frontoffice very helpful girl. Good breakfast and great pool. Only downside was the heat in the room. Airconditioning was broken and when you left the window open the river kept you awake....
hsuan, 2-night trip
Verified

10/10 Exceptional

Repetiremos
Ecaterina, 1-night trip
Verified

6/10 Good

Ok but not coming back

Terrible perfume in the reception, gives you an instant headache. Old but ok room. Clean! Swimming pool in the adjacent hotel, not the one we stayed in - a definite minus. On the plus side, breakfast was nice, especially the Spanish specialities.
1-night trip
Verified

6/10 Good

The hotel was average, nothing too special but rooms seemed clean and they provided water bottles in the room. The staff at the front desk were correct but not necessarily friendly and did not go out of their way to help. Location convenient to walk to center, shops and restaurants
Sylvia, 3-night trip
Verified

8/10 Very good

A day in Andorra.

We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Elisabeth, 2-night trip
Verified

6/10 Good

Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Tanya, 2-night trip
Verified

10/10 Exceptional

Clean, friendly and helpful

The hotel os perfectly centred between the old and new part of town. A nice pool and gym just next door shared with 3 other hotels that belong to the same hotel group. The room was great, enough apace for myself and 2 daughters. It is on the older side with beige tiling but well maintained. The bath in which you need to shower too, didn't drain well and the hairdryer had seen better days. The service and cleanliness however were superb. Buffet style breakfast, lunch and dinner were okay. Much, much appreciated the help and option for celiacs with Gf bread organized each day! All other allergents clearly noted by each food. The coffee from the machine was not great but understandable as waiters were always busy cleaning up and running round. All in all a great, lovely and well-run hotel with helpful and friendly staff
Maria T.S., 2-night trip
Verified

6/10 Good

Séjour en Mars. Pas de climatisation dans la chambre, uniquement chauffage! Obligés de dormir fenêtre ouverte et c’était super bruyant! Nous avons donc mal dormi. Sinon l'hôtel est bien situé et le spa disponible dans l'hôtel à coté est top.
Stéphanie, 4-night trip
Verified

10/10 Exceptional

Td perfeito, atendimento e acomodação
Rafael, 8-night trip
Verified

8/10 Very good

Equipe gentil, café da manhã muito bom (vale a pena adquirir a opção de café da manhã). O spa (saunas e piscinas) do hotel funciona no hotel Mercure (ao lado) e é de acesso ao hóspedes do Novotel. O hotel em condições gerais é bom e muito bem localizado na cidade, mas os quartos são muito antigos.
G G, 6-night trip