Guests
All properties in Cergy, Val d'Oise, France

Hôtel Novotel Cergy Pontoise

4-star hotel in Cergy with restaurant and bar/lounge

  • Free WiFi and free parking
From
€77

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Hôtel Novotel Cergy Pontoise
  • Hôtel Novotel Cergy Pontoise
  • Pool
  • Pool
  • Hôtel Novotel Cergy Pontoise
Hôtel Novotel Cergy Pontoise. Image 1 of 61.
1 / 61Hôtel Novotel Cergy Pontoise
3 Avenue Du Parc, Cergy, 95011, Val-d'Oise, France
8.0.Very Good.
  • The purpose of our trip was to visit family in the area. The location of this hotel is…

    Jun 14, 2019

  • Everything was good, except the lift is place far away from the reception.

    Sep 30, 2021

See all 103 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from June 10 2021 to June 10 2022 (dates subject to change):
  • Swimming pool
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 191 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • Fitness center

    For families

    • Free cribs/infant beds
    • Playground on site
    • Refrigerator
    • Private bathroom
    • Free toiletries
    • Garden

    What’s around

    • Essec Business School - 8 min walk
    • Cergy Pontoise University - 9 min walk
    • Cergy Pontoise Leisure Island - 25 min walk
    • Cergy Plage - 29 min walk
    • Pontoise Cathedral - 37 min walk
    • St Christophe Business Park - 2.6 mi / 4.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Room, 1 Double Bed with Sofa bed, Bathtub
    • Classic Room, 1 Double Bed with Sofa bed
    • Executive Room, 1 Double Bed with Sofa bed

    What’s around

    Landmarks

    • Essec Business School - 8 min walk
    • Cergy Pontoise University - 9 min walk
    • Cergy Pontoise Leisure Island - 25 min walk
    • Cergy Plage - 29 min walk
    • Pontoise Cathedral - 37 min walk
    • St Christophe Business Park - 2.6 mi / 4.2 km
    • French Vexin Regional Natural Park - 2.9 mi / 4.6 km
    • Abbaye de Maubuisson - 3 mi / 4.8 km
    • Castle of Auvers - 5.7 mi / 9.1 km
    • Quai des Marques - 7.7 mi / 12.3 km
    • Fort de Cormeilles - 8.1 mi / 13 km

    Getting around

    • Roissy - Charles de Gaulle Airport (CDG) - 37 min drive
    • Orly Airport (ORY) - 42 min drive
    • Paris (BVA-Beauvais) - 43 min drive
    • Cergy Préfecture Station - 10 min walk
    • St-Ouen-l'Aumône-Quartier de l'Église Station - 4 min drive
    • Neuville-sur-Oise Universite Station - 4 min drive
    map
    See on map
    3 Avenue Du Parc, Cergy, 95011, Val-d'Oise, France

    At a glance

    Hotel size

    • This hotel has 191 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time noon-noon
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check in instructions

    Front desk staff will greet guests on arrival.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Outdoor seasonal pool
    • Fitness facilities
    • Playground on site

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 1184
    • Conference space size (meters) - 110
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Minibar
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    GOURMET BAR - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 2.38 per person, per night

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 16.50 per person (approximately)

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 10.00 per pet, per day
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 7:30 AM to 9:00 PM
    • The seasonal pool is open from June to August

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

    Policies

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards and cash.

    Also known as

    • Hôtel Novotel Cergy Pontoise
    • Hôtel Novotel Pontoise
    • Novotel Cergy Pontoise
    • Novotel Pontoise
    • Novotel Cergy Pontoise Cergy
    • Hôtel Novotel Cergy Pontoise Hotel
    • Hôtel Novotel Cergy Pontoise Cergy
    • Hôtel Novotel Cergy Pontoise Hotel Cergy

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hôtel Novotel Cergy Pontoise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM. The swimming pool will be unavailable from June 10 2021 to June 10 2022 (dates subject to change).
    • Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees.
    • You can check in from noon - noon. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, GOURMET BAR offers French cuisine. Nearby restaurants include La Gloria di Mio Padre (10-min walk), Le Port d'Asie (10-min walk), and La Cavallina (11-min walk).
    • Hôtel Novotel Cergy Pontoise has a seasonal outdoor pool and a fitness center, as well as a garden.
    8.0.Very Good.
    • 8.0.Very Good

      Business Trip in Cergy Area

      I have stayed at Novotel Cergy a couple of times and will likely return as it is conveniently located for business. Overall, I would rate the hotel as very good: particularly good value for money. The hotel is comfortable, although some of the furnishings in the rooms are perhaps a little tired. Hotel has a good restaurant (only open Mon-Thurs at present. Presumably due to Covid?). Cergy port is a 10 min walk away, with a few nice food & drink options.

      John, 4 night business trip, Aug 8, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Good overnight stop

      Two guys on the London to Paris cycle trip. Hotel had good cycle storage, was clean, comfortable, great pool. Not the best of locations, quiet area. Went down to the restaurant for food in the evening to be told it was not open. Only bar snacks available not great but OK. Whilst in the bar, three coaches turned up and the passengers checked in. They then went into the restaurant for a meal, this was the reason the restaurant was not available to us. Breakfast was a farce. Too many people, not enough tables, staff, cutlery, food etc. etc. On a normal day without coaches I'm sure it would be OK. The situation would not put me off booking this hotel in the future.We had walked down to the port (10 mins) for some food in the afternoon, really nice little area lined with cafes/bars restaurants so the lack of evening meal was not a major issue.

      Paul, 1 night trip with friends, Sep 13, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Nice and clean, quick check in . The location is okay.

      5 night family trip, Jul 29, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Comfortable hotel with a nice foyer and good service, though the room itself could benefit from renovation.

      3 night business trip, Jul 8, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Holiday 2019

      We used the hotel as a base for our trips to EuroDisney, Paris and Giverny. The room was excellent and the staff were really helpful. I only speak very basic French so the effort made by hotel staff to speak English was very much appreciated. The only thing we would have liked different was an air conditioned room as it was rather hot at night however this didn’t spoil our stay. We’ll definitely be returning to this hotel. The car park is really secure. Local shops being close was an added bonus and the park area was great for our kids.

      Darryn, 5 night family trip, May 27, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      I liked its accessibility and ambience. Its good value for money

      5 night family trip, Apr 3, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      location was good, nearby Cergy Port excellent. Premises looked a little guarded. rooms were okay, staff very accommodating. Restaurant was just "okay"

      5 night family trip, Mar 5, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very nice hotel for a reasonable price

      Staff very friendly, breakfast great, room very comfortable. Short walk to the train and bus, making it easy access to Paris.And there is a local bus that goes to and from CDG for 2 Euros. Cergy itself is a pretty little city.

      1 night business trip, Feb 1, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      sans hésitation

      ce n'est pas notre premier séjour , nous sommes toujours satisfait de la chambre , de sa propreté , du service proposé , c'est pourquoi nous y reviendrons avec plaisir

      sabine, 1 night trip, Oct 15, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Un week-end au calme

      Établissement bien situé un cadre agréable service impeccable Personnel aimable et compétent Un petit bémol les chambres aurait besoin d’un iodate au niveau mobilier et digitalisation

      Boris, 1 night trip, Oct 15, 2021

      Verified Hotels.com guest review

    See all 103 reviews