numa I Artol Rooms & Apartments

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Hypo-allergenic bedding, in-room safe, individually decorated
Hypo-allergenic bedding, in-room safe, individually decorated

Overview of numa I Artol Rooms & Apartments

numa I Artol Rooms & Apartments

3.0 star property
City centre aparthotel within easy reach of Konigsallee

7.8/10 Good

513 verified guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Laundry facilities
The price is €99
Price available on 09/07/2022
Kaiserstrasse 20, Düsseldorf, NW, 40479
Main amenities
  • 66 smoke-free apartments
  • Weekly housekeeping
  • Breakfast available
  • Front desk safe
  • Laundry service
  • Luggage storage
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Stadtbezirke 01
  • Konigsallee - 11 min walk
  • Marktplatz - 16 min walk
  • Tonhalle Duesseldorf - 2 min drive
  • Capitol Theater - 7 min drive
  • Rhine Tower - 12 min drive
  • Duesseldorf-Hafen - 12 min drive
  • Rhine Promenade - 12 min drive
  • Congress Centre Duesseldorf - 8 min drive
  • Messe Duesseldorf - 10 min drive
  • University Hospital - 15 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 10 min drive
  • Cologne - Bonn Airport (CGN) - 53 min drive
  • Düsseldorf Volksgarten Station - 5 min drive
  • Duesseldorf (QDU-Duesseldorf Central Train Station) - 26 min walk
  • Düsseldorf Central Station - 27 min walk
  • Nordstrasse U-Bahn - 2 min walk
  • Tonhalle-Ehrenhof U-Bahn - 6 min walk
  • Victoriaplatz-Kleverstrasse U-Bahn - 8 min walk

About this property

numa I Artol Rooms & Apartments

At numa I Artol Rooms & Apartments, you'll be within a 15-minute drive of Messe Duesseldorf and Konigsallee. Apartments offer flat-screen TVs and free WiFi. Fellow travellers like the helpful staff and breakfast. Public transportation is only a short walk: Nordstrasse U-Bahn is steps away and Tonhalle-Ehrenhof U-Bahn is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed

Property amenities


  • Free WiFi

Family friendly

  • Children stay free
  • Free cot/infant bed

Food and drink

  • Coffee/tea maker


  • Continental breakfast available for a fee daily 9:00 AM–10:30 AM: EUR 15.90 per person


  • Hypo-allergenic bedding
  • Bed sheets provided


  • Shower
  • Eco-friendly toiletries
  • Towels provided
  • Free toiletries
  • Hairdryer


  • 43-inch flat-screen TV with cable service


  • Dry cleaning/laundry service


  • Heating


  • No pets or service animals


  • Lift
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Free bottled water

Location highlights

  • Near the boardwalk
  • Near the airport
  • Near a metro station
  • In the city centre

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Smoke detector


  • 66 rooms
  • 6 floors
  • 1 building
  • Built in 1951
  • Individually decorated

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 15.90 per person (approximately)
  • Late checkout can be arranged for an extra charge of EUR 0

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Novum Hotel Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Artol Rooms Apartments
Numa I Artol & Apartments
Hotel Excelsior Düsseldorf
numa Artol Rooms Apartments
numa | Artol Rooms Apartments
numa I Artol Rooms Apartments
Novum Hotel Excelsior Düsseldorf
numa I Artol Rooms & Apartments Aparthotel
numa I Artol Rooms & Apartments Düsseldorf
Artol Rooms Apartments (ex Hotel Excelsior)
numa | Artol Rooms Apartments (ex Hotel Excelsior)
numa I Artol Rooms & Apartments Aparthotel Düsseldorf

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Horrible EXperience
My Stay was horrible . Check in too way too much time . I paid around 700 dollars for a scam of a place, The menu for the breakfast did not reflect actuality , no AC. No net on the windows in case you want to open them .Customer service was not very helpful either . If you are looking for a do it yourself overpriced hotel , book this place , Your room is never cleaned and you have to get all your amenities by yourself. No front desk the lobby looks like it's in construction
Marilyn, 2-night business trip
Verified guest review

4/10 Fair

Wrong selection
No turndown service, beds were uncomfortable, the location was not optimal. Check-in service is a bit of a hassle.
4-night business trip
Verified guest review

8/10 Very good

A bit dated hotel, close to city centre
Ewelina, 1-night trip
Verified guest review

4/10 Fair

Worst hotel in very long time
This supposedly 3 star hotel is probably one of the worst I have stayed in given the price and location. Price was over double of what it should of been. I was downgrade due to renovations but the hotel had ample opportunity to message me well ahead with this information. Room hasn’t been touched since the 80s. Lost room with not a lot of headroom and a pole in the middle of room next to the bed. TV didn’t work. Wireless average or below. I was offered a free breakfast (12 euro) so hardly anywhere near the compensation that should have been given. Steer clear of this charlatan.
Troy, 1-night business trip
Verified guest review

10/10 Exceptional

Lovely hotel.only10 mins walk from centre and literally across the road from the tram stop and underground. Very helpful staff on reception. Lovely breakfast and waitress staff. Cleaners do bare minimum in room. We keep our room tidy anyway but Could of done with a dust each day. Would benefit with tea and coffee in room and some plain water as only sparkling available. Beds are soooo comfy 😍😍
3-night romance trip
Verified Expedia guest review

6/10 Good

Catherine, 3-night trip
Verified guest review

10/10 Exceptional

Peter, 3-night trip
Verified guest review

6/10 Good

4-night trip
Verified Expedia guest review

4/10 Fair

Great location next to metro station and near a tram stop. Bar area was OK and staff were good. Room was big but dated with dirty carpet. Bathroom.... The shower cubicle was covered in thick black mould and grime.... I have stayed all over the world and never seen a shower cubicle in such a state.... It was that bad that my daughter refused to use it.
1-night family trip
Verified Expedia guest review

4/10 Fair

Stayed there for 8 nights. Every morning i complained about the fact the water at shower was cold. No fix, and they were not even apologetic. Bad pillows. Good location, particularly if you are going to Messe.
8-night business trip
Verified Expedia guest review