Novotel York Centre

Photo gallery for Novotel York Centre

Primary image
Indoor pool
Indoor pool
Indoor pool
In-room safe, laptop workspace, blackout curtains, iron/ironing board

Overview of Novotel York Centre

UNESCO Sustainable Travel Pledge

Novotel York Centre

4.0 star property
4-star hotel with indoor pool, near York Minster

8.2/10 Very good

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Fishergate, York, England, YO10 4FD
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Self parking
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • York Minster - 17 min walk
  • Jorvik Viking Centre - 1 min drive
  • Shambles - 11 min drive
  • York Racecourse - 7 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 58 min drive
  • Hammerton Station - 16 min drive
  • York Station - 20 min walk
  • York (QQY-York Train Station) - 21 min walk

About this property

Novotel York Centre

Novotel York Centre puts you 0.9 mi (1.4 km) from York Minster. Guests looking for a bite to eat can visit Gourmet Bar, which serves international cuisine. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a terrace. The helpful staff and family-friendly amenities get good marks from fellow travellers.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:30 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay free

Working away

  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Gourmet Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 40 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 13 per pet, per night

Parking

  • Self-parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel York Centre Hotel
Novotel York Centre
York Novotel
Hotel Novotel York
Accor York Centre
Novotel York Centre Hotel York
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rob, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth the price - Theres a lot better
Summer city Centre hotel - not a bottle of water in room - teabags not replaced or room made up No sink in toilet - very bizarre design by someone who clearly doesn’t wash their hands when they go to the toilet Reception staff very polite but big delays as understaffed at peak times Pool area is manky - main reason for booking this hotel but it was not pleasant!! Carpets badly stained - spilled drink dried on furniture - clearly not thoroughly cleaned between guestS Good breakfast and very pleasant staff
Rebecca, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

My medication was in a plastic bag with other stuff ,umbrella,snacks,in the room. It disappeared and was not found.I reported to management and no proper reaction to find my bag.I did not ask to clean room daily ,still housekeeper or someone else been in my room without permit. Service was very slow . Room was nice with beautiful furniture.My feeling is staff there were playful and had fun instead of run the hotel.
Katayoun, 4-night trip
Verified Hotels.com guest review

6/10 Good

Neil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Peace and tranquility in busy York
Good spacious room and comfortable bed. Staff very friendly and helpful. The food was good in the evening and we could eat in the bar area with our dog. Good choice available for breakfast. Good location with parking just by the city walls. Quiet and able to walk along the river banks from the hotel which was good with a dog
Cathy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Carpet was dirty and they gave me keys 30 min after my check in time. Swimming pool water is very cold.
Vinoth, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is walking distance to city centre and some restaurants which is very helpful for us. It is clean and the staff were very helpful. The only
Donna, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Really good location but hotel service needs improvement . Check in was 1630 pm not good . We suspect this is because of Insufficient room service personnel. Cost for car parking shouldn’t need to pay hotel franchise , should be incorporated in the room rate . Room has no tooth brush, shampoo, or shower/bath gel. Room service wasn’t until mid afternoon each day . Room was never vacuumed.Bar facilitates good , leisure amenities good. Staff tried hard but seemed overwhelmed when it got busy.
PHILIP, 2-night family trip
Verified Hotels.com guest review