Exe Prisma Hotel

Photo gallery for Exe Prisma Hotel

Primary image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Exe Prisma Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Exe Prisma Hotel

4.0 star property
Escaldes-Engordany ski hotel with restaurant and bar/lounge

8.6/10 Fabulous

358 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Bar
Map
C/ del Fener, 14, Les Escaldes, Escaldes-Engordany, 700
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car hire on site
  • Front desk safe
  • Snack bar/deli
For families
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Escaldes-Engordany
  • Caldea Spa - 5 min drive

Getting around

  • La Seu d'Urgell (LEU) - 40 min drive
  • Barcelona El Prat Airport (BCN) - 152 min drive
  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Porte-Puymorens Station - 42 min drive
  • Burton's Station - 44 min drive
  • Ski shuttle

About this property

Exe Prisma Hotel

At Exe Prisma Hotel, you'll be near winter activities such as downhill skiing, snowboarding and cross-country skiing. For a bite to eat, guests can visit Nº14 Fourteen Restaurant, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers say good things about the central location and size.

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 18 per night)
  • Wheelchair-accessible parking on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Ski shuttle
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Ski

  • Ski shuttle
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Two bathrooms
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Nº14 Fourteen Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12.50 for adults and EUR 12.50 for children (approximately)

Parking

  • Covered self-parking costs EUR 18 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel
Exe Prisma Escaldes-Engordany
Exe Prisma
Ahotels Prisma Les Escaldes
Hotel Exe Prisma Andorra/Escaldes-Engordany
Exe Prisma Hotel Hotel
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Hotel Escaldes-Engordany

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Palmira, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Richard, 2-night trip
Verified Ebookers guest review

8/10 Very good

Great location. Must book parking in advance.
8-night romance trip
Verified Expedia guest review

8/10 Very good

Awesome Hotel. Very Clean
Very nice hotel in a quiet area of the town but still very close to the main shopping stretch. Staff was very friendly and spoke some English which was unexpected. Room was quite large and very clean. It had a separate room with bunk beds for kids and a separate bathroom. The on-site parking needed to be paid for which was unfortunate and the garage itself was extremely small and difficult to maneuver even in my tiny rental car. Definitely would stay there again and recommend it to others.
Dakota, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing, I stayed elsewhere my second night.
This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.
Charlotte, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very enjoyable stay
Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room
Eros, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

excellent central location !!!!
Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!
lilia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, and solid value.
Competent hotel close to everything you'd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesn't want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.
1-night trip
Verified Expedia guest review

8/10 Very good

Room is big and clean to stay and it is convenient to access.
Jong Hoon, 1-night romance trip
Verified Hotels.com guest review