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All properties in Cairns, Cairns, Queensland, Australia

Hotel Grand Chancellor Palm Cove

4-star hotel with 2 outdoor pools, near Palm Cove Beach

  • Free WiFi and free parking
From
€68

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  • Outdoor Pool
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1 / 47Guest Room View
8.0.Very Good.
  • Check in was quick and easy. Staff was helpful. Room was relaxing. Bed was sooo comfy.…

    Mar 29, 2021

  • Having to come down to Cairns for work we decided staying in Palm Cove would be easier…

    Mar 6, 2021

See all 134 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 140 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 outdoor pools
  • Breakfast available
  • Conference center

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Palm Cove
  • Palm Cove Beach - 8 min walk
  • Wet Tropics of Queensland - 22 min walk
  • Macalister Range National Park - 23 min walk
  • Kuranda National Park - 28 min walk
  • Clifton Village Shopping Centre - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Twin Room
  • Superior King
  • Superior Studio Suite
  • 1 Bedroom Apartment
  • 2 Bedroom Apartment
  • Superior Twin

Location

  • In Palm Cove
  • Palm Cove Beach - 8 min walk
  • Wet Tropics of Queensland - 22 min walk

What’s around

Landmarks

  • In Palm Cove
  • Palm Cove Beach - 8 min walk
  • Wet Tropics of Queensland - 22 min walk
  • Macalister Range National Park - 23 min walk
  • Kuranda National Park - 28 min walk
  • Clifton Village Shopping Centre - 42 min walk
  • Clifton Beach - 2.6 mi / 4.1 km
  • Great Barrier Reef - 8.1 mi / 13.1 km
  • Kewarra Beach - 3.7 mi / 5.9 km
  • Mount Formartine North Summit - 4 mi / 6.5 km
  • Smithfield Conservation Park - 5 mi / 8 km

Getting around

  • Cairns Intl. Airport (CNS) - 24 min drive
  • Redlynch Station - 18 min drive
  • Freshwater Station - 20 min drive
  • Cairns Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)

Things to do

  • Golfing on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5102
  • Conference space size (meters) - 474
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1987
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 102-cm plasma TV
  • Pay movies

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Golfing on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Small print

Also known as

  • Grand Chancellor Palm Cove
  • Hotel Grand Chancellor Palm Cove
  • Palm Cove Grand Chancellor
  • Chancellor Palm Cove Palm Cove
  • Hotel Grand Chancellor Palm Cove Hotel
  • Hotel Grand Chancellor Palm Cove Palm Cove
  • Hotel Grand Chancellor Palm Cove Hotel Palm Cove

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)

Rollaway beds are available for AUD 40.0 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 18.95 for adults and AUD 11.95 for children (approximately)

Airport shuttle service is offered for an extra charge of AUD 24.00 per person (one-way)

Airport shuttle for children between the ages of 3 and 12 costs AUD 24.00 (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Mandatory fees

Cash deposit: AUD 100 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Grand Chancellor Palm Cove does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Neptune's (8-min walk), Il Forno Pizzeria (8-min walk), and Choc Dee Thai Restaurant (8-min walk).
  • Yes, an airport shuttle is available. The charge is AUD 24.00 per person one-way.
  • Have fun with nearby activities like hiking, kayaking, and mountain biking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a waterslide and a picnic area. Hotel Grand Chancellor Palm Cove also has a garden.
8.0.Very Good.
  • 8.0.Very Good

    Great value

    Excellent value for money. Property was conveniently located, well appointed and comfortable.

    Ian, 1 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing for the parents with a great pool for the kids to enjoy

    1 night family trip, Jan 13, 2021

    Verified Lastminute guest review

  • 10.0.Exceptional

    Their rooms were very clean and their breakfast was more than ample

    Ewan, 3 night romance trip, Jan 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved staying at grand chancellor palm cove, the rooms were very clean and modern, the pool is bigger than pictures, loved it. Breakfast very reasonable. Will definitely come back ❤️

    Danielle-Louise, 10 night family trip, Jan 1, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great family getaway!

    Beautiful, spacious clean room, would have been useful to have some cutlery/ plates etc. in room especially with young kids in the room. Small car park does not service the amount of rooms in the hotel. Great pool with shade cover and just a short walk to the beach.

    Naomi, 2 night family trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property was quiet and clean. The staff were very friendly and helpful. Great breakfast.

    2 night romance trip, Dec 24, 2020

    Verified Wotif guest review

  • 6.0.Good

    Very ordinary breakfast but room was clean and tidy

    Steve, 1 night trip, Sep 19, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Staff was extremely helpful. Beds were comfortable and pool area very nice.

    Leonarda, 4 night family trip, Jul 29, 2020

    Verified Wotif guest review

  • 4.0.Fair

    The room stank of dampness and mold, no facilities available, no room service no bar. will not stay there again.

    Goodwin, 2 night business trip, Jul 21, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    orth stopping here.

    Excellent stay. Will be back.

    Rodney, 1 night trip, Jul 9, 2020

    Verified Hotels.com guest review

See all 134 reviews