Mercure Hotel Düsseldorf Neuss
4-star hotel in Erfttal with restaurant and bar/lounge
- Free WiFi
- All (34)
- Bar/Dining (8)
- Fitness/Leisure (2)
- Exterior (3)
- Interior (7)
- Rooms (11)
- Other (3)
Pool
Outdoor Pool
Privilege, Room, 1 King Bed - Guest Room View
Privilege, Room, 1 King Bed - Guest Room
Superior Double Room, 1 Double Bed - Guest Room
Privilege, Room, 1 King Bed - Guest Room
Superior Double Room, 1 Double Bed - Guest Room
Privilege, Room, 1 King Bed - Bathroom
Privilege, Room, 1 King Bed - Bathroom
Sundeck
Exterior
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Dining
Reception
Lobby Sitting Area
Lobby Sitting Area
Meeting Facility
Meeting Facility
Meeting Facility
View from Hotel
Property Amenity
Property Amenity
Privilege, Room, 1 King Bed - In-Room Amenity
Privilege, Room, 1 King Bed - Guest Room View
Superior Double Room, 1 Double Bed - Guest Room
Superior Double Room, 1 Double Bed - Guest Room
Breakfast Area
Restaurant
Restaurant
Meeting Facility
Mercure Hotel Düsseldorf Neuss
Pool[1/34]
This property is closed from December 19 2020 to April 11 2021 (dates subject to change).
The following facilities will be closed during July, August, September, and October:
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities will be closed during July, August, September, and October:
- Bar/Lounge
- Business center
- Dining venue
- Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
Could not travel due to coronavirus....lost all of my money as the Hotel would not refund…
Nice, neat and clean place. Very nice and polite staff.
Hotels.com® Rewards
Mercure Hotel Düsseldorf Neuss
- Superior Double Room, 1 Double Bed
- Standard Double Room, 1 Double Bed
- Privilege, Room, 1 King Bed
At a glance
Key facts
Hotel size
- This hotel has 115 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed (dogs only)*
- 2 per room
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Covered onsite self parking (EUR 6 per day; includes in/out privileges)
- Onsite parking limited
- Free offsite parking nearby
- Street parking available
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Mercure Hotel Düsseldorf Neuss
Does Mercure Hotel Düsseldorf Neuss offer free cancellation for a full refund? Yes, Mercure Hotel Düsseldorf Neuss does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is Mercure Hotel Düsseldorf Neuss currently open? This property is closed from December 19 2020 to April 11 2021 (dates subject to change). What are the cleanliness and hygiene measures currently in place at Mercure Hotel Düsseldorf Neuss? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Mercure Hotel Düsseldorf Neuss? Yes. Self parking costs EUR 6 per day. Parking spots may be limited. Is there a pool at Mercure Hotel Düsseldorf Neuss? Yes, there's a seasonal outdoor pool. Are pets allowed at Mercure Hotel Düsseldorf Neuss? Yes, dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per day, and there's also a deposit of EUR 10 per night. Service animals are exempt from fees. Food and water bowls are available. What are the check-in and check-out times at Mercure Hotel Düsseldorf Neuss? You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Mercure Hotel Düsseldorf Neuss? Yes, there's an onsite restaurant. Nearby restaurants include Restaurant "Karyatis - Der Grieche" (11-min walk), Curry’s No.1 (2.2 mi), and Hallo Pizza (2.2 mi). What is there to do at Mercure Hotel Düsseldorf Neuss and nearby? Mercure Hotel Düsseldorf Neuss has a seasonal outdoor pool and a garden.
Recent reviews
Very Good 8.0 From 146 reviews
Good
Located in remote area and nothing to offer by the Hotel and area
us3 night business trip
Fair
Very tired building in need of renovation But mainly let down by a lack of staff, Bar not open Service in restaurant took for ever- Desert never actually arrived at all, we gave up and went to bed. Claimed facilities don’t really exist. Pool is outdoor and not in use. Gym is a converted room with 2 pieces of basic equipment bought from Argos There are much better hotels in the area.
gb2 night business trip
Very Good
It was a very good experience. I ll suggest to my friends and family to choose this hotel
gb1 night business trip
Exceptional
Spacious room
Spacious room. Clean. Comfortable.
Lindsey, gb1 night romance trip
Exceptional
Mercure Hotel Düsseldorf Neuss
Lovely hotel and friendly staff ... service is very good and everyone greets with a smile .. clean modern rooms with free WiFi .. room service available with a reasonable choice menu
Ian, gb3 night trip
Exceptional
Helpful staff
The room was a good size , clean ,tidy & quiet. Nice desk area to work at. Staff on reception were very helpful - organising taxis & answering any questions I had on the area. I didn't explore the local area as I was working in the centre of Dusseldorf. The only negative I had was its position in relation to the centre ,traffic is very heavy & the journey can take up to an hour at peak times & a taxi can cost 50 Euro's.
Kay, gb2 night business trip
Very Good
Comfortable
Not our first choice as we wanted to be in Dusseldorf, but music event filled local hotels. It was a fairly comfortable room with some free drinks. Only issue was that the large bed did'nt leave much room to get out between the bed and bathroom wall (25cm). Friendly and helpful staff. Close to local supermarkets and restaurants. Parking at hotel only €3 per night.
Peter, gb2 night romance trip
Very Good
Good location once you know where it is... Hotel is in a residential "sleeping" area of the Dusseldorf/Neuss area
Rik, us1 night business trip
Very Good
Very positive travel experience.
Very good experience! Easy to reach, it close to A57. Nicely located at a little creek and very quiet. Very polite and professionelle staff. We enjoyed a 3 nicht stay and are looking forward to our next Trip to Düsseldorf.
Wilhelm, usFamily trip
Good
Nicht besonders und gerade so o.k.
Zimmer sehr laut. Haus könnte eine Renovierung benötigen. Wegen Covid-19 war im Hotel nichts geöffnet, dies kann daher nicht bewertet werden. Werde hier sicher nicht mehr buchen.
de1 night business trip
