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1 room, 2 adults

SureStay Plus Reno Airport Plaza Hotel

3-star3 stars
1981 Terminal Way, Reno, NV, 89502, United States of America

Mountain hotel with restaurant, near Grand Sierra Resort Casino
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Nevada may have travel restrictions in place due to COVID-19. 

  • The stay was ok but the bed was so hard my whole body hurt and I didn't sleep well at allFeb 27, 2021
  • The front desk person was rude and we paid for a fireplace, but it would not work. Feb 20, 2021

SureStay Plus Reno Airport Plaza Hotel

from €60
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Suite, 1 King Bed, Non Smoking, Fireplace (Four Poster Bed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)
  • Suite, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

What’s around SureStay Plus Reno Airport Plaza Hotel

Landmarks

  • Heart of Reno
  • Reno-Sparks Convention Center - 2.4 mi / 3.9 km
  • National Automobile Museum - 2.7 mi / 4.4 km
  • Nevada Museum of Art - 2.8 mi / 4.5 km
  • Reno Events Center - 4.4 mi / 7.1 km
  • National Bowling Stadium - 4.6 mi / 7.3 km
  • University of Nevada-Reno - 4.8 mi / 7.6 km
  • Nevada Historical Society - 4.9 mi / 8 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 1 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 265 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Nevada may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 50 lbs)

  • Pets must be supervised

  • Off-leash area available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Onsite extended parking (USD 9.00 per day)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 4400
  • Conference space size (meters) - 409
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 39-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Special features

Dining

Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.

Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

SureStay Plus Reno Airport Plaza Hotel ’s small print

Also known as

  • SureStay Plus Reno Airport
  • SureStay Plus Hotel Reno Airport
  • Airport Plaza Hotel
  • SureStay Plus Hotel by Best Western Reno Airport
  • Best Western Plus Airport Plaza Hotel
  • SureStay Plus Hotel Reno Airport by Best Western
  • Best Western Airport Plaza Hotel
  • Surestay Plus Reno Plaza
  • SureStay Plus Reno Airport Plaza Hotel Reno
  • SureStay Plus Reno Airport Plaza Hotel Hotel
  • SureStay Plus Reno Airport Plaza Hotel Hotel Reno
  • SureStay Plus Hotel Best Western Reno Airport
  • SureStay Plus Best Western Reno Airport
  • SureStay Plus Reno Airport Plaza Hotel
  • SureStay Plus Hotel
  • SureStay Plus Reno Airport Plaza
  • SureStay Plus
  • Airport Plaza Hotel Reno
  • Airport Plaza Reno

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.

    Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Deposit: USD 50.00 per accommodation, per stay

    Breakage deposit: USD 50.00 per stay

    Optional extras

    Extended parking costs USD 9.00 per day

    Rollaway beds are available for USD 15.0 per day

    Breakfast costs between USD 6.00 and USD 20.00 for adults, and USD 5.00 and USD 10.00 for children (approximately)

    Pets are allowed for an extra charge of USD 20.00 per pet, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for SureStay Plus Reno Airport Plaza Hotel

    • Does SureStay Plus Reno Airport Plaza Hotel offer free cancellation for a full refund?
      Yes, SureStay Plus Reno Airport Plaza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at SureStay Plus Reno Airport Plaza Hotel ?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at SureStay Plus Reno Airport Plaza Hotel ?
      Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Is there a pool at SureStay Plus Reno Airport Plaza Hotel ?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
    • Are pets allowed at SureStay Plus Reno Airport Plaza Hotel ?
      Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees. Dog exercise areas are available.
    • What are the check-in and check-out times at SureStay Plus Reno Airport Plaza Hotel ?
      You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM.
    • Are there restaurants at or near SureStay Plus Reno Airport Plaza Hotel ?
      Yes, Plaza Court offers American cuisine. Nearby restaurants include Crawfish Asian Cuisine (8-min walk), Sushi Pier (10-min walk), and Chinese Duck House (2.1 mi).
    • Is there an onsite casino at SureStay Plus Reno Airport Plaza Hotel ?
      No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (2-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.
    • What is there to do at SureStay Plus Reno Airport Plaza Hotel and nearby?
      Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

    Recent reviews

    Very Good 8.0 From 1,343 reviews

    Exceptional 10.0
    The hotel was very clean and the pet friendly room was nice. They provided a pet bed and a few dog treats in a bag. the sliding door to the grass area for your pet was also a very big plus. You did not have to walk through the entire hotel to take your dog out to the bathroom. This was very helpful for my dog has cancer and needs to pee every two hours or so. it was very nice
    Nate, us1 night family trip
    Exceptional 10.0
    A-OK.
    Clark, us3 night business trip
    Very Good 8.0
    Friendly staff
    Front desk clerk was super friendly. Location is great.
    Natalie, us1 night family trip
    Fair 4.0
    Not worth the money
    Rooms were old. Surrounded by loud, noisy and thoughtless people in other rooms. Complained to hotel and nothing was done. Had a lot of driving to do following day and was quite difficult due to lack of sleep. Won't be staying again.
    Gary, ca1 night trip
    Exceptional 10.0
    Helped us tremendously!!!
    After a horrible reservation at the Ramada in Reno, Hotels.com got us a place to stay at the Sure Stay. The staff was amazing with us checking in at 12:30 am, she was even nice enough to give myself and my husband discounts for breakfast. I told her we were exhausted and what had happened. She smiled and said "we got you now, and you'll get a good night's sleep". We did and breakfast was awesome!!! Thanks to all!
    Sherri, us1 night trip
    Very Good 8.0
    Relaxing getaway
    Our stay was pleasantly surprising! The room was immaculate and had everything and more to offer! When we stay in Reno again this is where we will be staying!
    GREGORY WINFREY, us2 night trip
    Exceptional 10.0
    All was good. If only the silly Nevada Governor would drop his silly mask mandates!!!
    Cody, us1 night trip
    Exceptional 10.0
    Always a great stay. Great staff clean rooms very conveniently located close to airport.
    us1 night family trip
    Fair 4.0
    Noisy
    The room was on the outside corridor at the on ramp to the highway. Very loud all night. I really feel that had I walked in and booked a room directly with the hotel I would have been given a much nicer room at the same price.
    Alice, us1 night trip
    Exceptional 10.0
    Great place to stay
    Sure Stay was a very nice place to stay. The room was very clean, quiet even though next to the airport. Easy access. Restaurant was a little expensive, but convenient. Nice option. Also had a vending room. Lovely courtyard setting that was great for relaxing. Only bad thing was that the heat lamp didn’t work in our bathroom.
    Susan, us2 night family trip

    SureStay Plus Reno Airport Plaza Hotel