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1 room, 2 adults

Mercure Hotel Köln West

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Horbeller Str. 1, Cologne, NW, 50858, Germany

4-star hotel with indoor pool, connected to a shopping center, near RheinEnergieStadion
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Needs to be better mainetained. Otherwise good. Staff was excellent.Jan 31, 2020
  • It's definitely not a 4 star hotel. Three star should be fair.Oct 25, 2019

Mercure Hotel Köln West

from €69
  • Standard Twin Room
  • Superior Room, 1 Double Bed
  • Privilege, Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed with Sofa bed

What’s around Mercure Hotel Köln West

Landmarks

  • In Marsdorf
  • RheinEnergieStadion - 31 min walk
  • Keramion Museum - 33 min walk
  • Castle Park Gleuel - 2.7 mi / 4.3 km
  • University of Cologne - 4.6 mi / 7.5 km
  • Neumarkt - 6 mi / 9.6 km
  • Museum of East Asian Art - 3.4 mi / 5.5 km
  • Cologne Carnival Museum - 3.4 mi / 5.5 km

Getting around

  • Cologne - Bonn Airport (CGN) - 22 min drive
  • Duesseldorf International Airport (DUS) - 45 min drive
  • Cologne Süd Station - 9 min drive
  • Cologne West Station - 9 min drive
  • Hürth-Kalscheuren Station - 9 min drive
  • Marsdorf U-Bahn - 5 min walk
  • Haus Vorst U-Bahn - 14 min walk
  • Stuettgenhof U-Bahn - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 191 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 10 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6426
  • Conference space size (meters) - 597
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1983
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Polish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 66-cm LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Les Createurs - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner.

Mercure Hotel Köln West’s small print

Also known as

  • Mercure Hotel Koeln
  • Mercure Hotel Köln West Hotel
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West Hotel Cologne
  • Mercure Hotel Koeln West
  • Mercure Hotel Koeln West Cologne
  • Mercure Koeln West
  • Mercure Koeln West Cologne
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West
  • Mercure Köln West Cologne
  • Mercure Köln West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Self parking costs EUR 10 per day with in/out privileges

Rollaway beds are available for EUR 35.0 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Köln West

  • Does Mercure Hotel Köln West offer free cancellation for a full refund?
    Yes, Mercure Hotel Köln West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure Hotel Köln West currently open?
    This property is closed from March 20 2020 to January 10 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): <ul><li>Fitness facilities</li><li>Sauna</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Köln West?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Köln West?
    Yes. Self parking costs EUR 10 per day.
  • Is there a pool at Mercure Hotel Köln West?
    Yes, there's an indoor pool. The swimming pool will be unavailable from September 9 2020 to March 1 2021 (dates subject to change).
  • Are pets allowed at Mercure Hotel Köln West?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per night.
  • What are the check-in and check-out times at Mercure Hotel Köln West?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Mercure Hotel Köln West?
    Yes, Les Createurs offers German cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Filoxenia (7-min walk), Dolce Vita (2.2 mi), and Da Stella (2.3 mi).
  • What is there to do at Mercure Hotel Köln West and nearby?
    Mercure Hotel Köln West has an indoor pool and a sauna, as well as a fitness center.

Recent reviews

Very Good 8.2 From 252 reviews

Very Good 8.0
Great, but simple improvements needed
Great overnight stop off. Staff friendly, breakfast varied and well presented. Restaurant had limited menu due to COVID. Not enough children’s options. Also, they were unable to make change aspects of the food (for example plain pasta instead of spice) which was frustrating.
Daniel, gb1 night family trip
Very Good 8.0
Cean and comfy
Room was not ready on arrival so given drinks as we waited. Friendly staff. Close to fast food and shops. Pool not available due to covid. Beds vey comfy.
Khola, gb1 night family trip
Poor 2.0
Haveing use this hotel over a period of years ie Since it was built I will recommend to my contacts in the vicinity not to use it in future
gb1 night trip
Very Good 8.0
My stay was very good however I did not enjoy the breakfast
Thompson, gb2 night business trip
Exceptional 10.0
Great restaurant. Train station close by to get into the city.
au2 night trip with friends
Very Good 8.0
Not particularly luxurious, but clean and in good condition. Excellent place to stay for people driving through Cologne needing a place to spend the night.
us1 night family trip
Fair 4.0
4 star hotel no refrigerators it very poor i will not come back
gb3 night business trip
Very Good 8.0
Mercure Hotel Koln West
Location good,tram very close.Good breakfast. Nice,and helpful staff.Rooms are a bit basic.
George, gb7 night trip
Very Good 8.0
Clean hotel. Good value for money
Clean hotel, just a short drive away from Cologne centre. No English audio on most TV channels. Friendly staff and quick checkin/out. Parking is charged at hotel. Hotel under some construction at the moment. Overall a good stay.Clean hotel, just a short drive away from Cologne centre. No English audio on most TV channels. Friendly staff and quick checkin/out. Parking is charged at hotel. Hotel under some construction at the moment. Overall a good stay.
Nolan, za2 night family trip
Very Good 8.0
Differing check in procedures ? Thurs 16 no credit card or passport requested. Sun 20 both required ? Otherwise fine.
gb1 night trip with friends

Mercure Hotel Köln West